Hawaii Paradise Aqua Park

**Hotel Review** Our recent stay at this hotel was arranged by our travel agent, Travelodeal, after a last-minute change. Here’s a breakdown of our experience: **Pros:** The hotel boasts numerous swimming pools and a fun aqua park for children. The beach is quite nice, offering plenty of space, especially when the hotel isn’t fully booked. Our room was spacious and modern in style, although we encountered several issues during our stay. **Cons:** Unfortunately, the room had multiple problems, such as half of the lights being out, only two working electrical outlets, and a lack of hot water (which was eventually resolved). Additionally, the corridors were quite noisy due to the hard tile floors, making it easy to hear guests and staff at all hours. Wi-Fi access is limited to the reception lobby, and we ended up paying extra to our agent for a SIM card to stay connected. The food was, without a doubt, the most disappointing aspect of our stay. Having traveled to Egypt before, we have experienced various hotels, but this one stood out for all the wrong reasons. The restaurant felt unclean and sticky, with tables covered in food remnants and no napkins provided. Guests had to serve themselves cutlery, and the buffet options dwindled rapidly after 7:30 PM, with minimal refills before closing at 8:30 PM. The food quality was poor, and the fruit selection was limited and awkwardly prepared. Drinks were served in flimsy plastic cups, and while the beer was decent, the overall selection was lacking. Other dining and drinking options were available but often closed during our stay. In summary, if your priority is a family-friendly environment and you’re not overly concerned about the food, this hotel might be acceptable—especially if you find a very great deal. However, if you’re seeking a quality vacation experience at a reasonable price, I would recommend looking elsewhere as this hotel is very low in quality.

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Came as a family children of all ages just beware there is nothing around this hotel in walking distance. None of the drinks cocktails are drinkable and the food well all the kids lived on chicken and rice the whole holiday deserts was enjoyable. Breakfast was the worst we have ever had mash veg or pancakes. Pools and ground are beautiful rooms are not the best but we didn’t mind so much as to us is a place to sleep. BEWARE they hassle you all day everyday for you to buy trips even after telling them no someone else comes along then again the next person never ending. We have been Egypt before and I wish we chosen another hotel the food, drinks and the hassle from them to buy stuff. Also shop in lobby be careful tried charge £21 pounds for 3 packet of crisps and a magnet.

Very bad do not visit this place lol.The workers are so unprofessional and they treat you so bad that you literally think of going back home everytime.Some workers are not multilingual and you can actually know when they are talkinf about you in a bad way through their facial expressions.

One of the worst hotels we have ever been to the food was terrible same food every day always a off smell and disgusting taste and will leave you having food poising the people there are so rude they will push little children just to get in front and the workers are so touchy with the kids one worker put one of the children in a headlock and it was so concerning also the entertainment crew are so unprofessional all they do is flirt with young girls and try to get their social media only god knows what they do next it’s like they work there just to perv on girls also they don’t have wifi only in the reception so when you go to the reception there are so many people you can’t even find a seat all their pools are so cold and you can’t even relax because the workers who provide services like spa and hair force and beg you to buy their services for a big price and when you dismiss them and say no they just keep going on and on and once they leave they give dirty looks and swear in Arabic so unprofessional overall a really bad and boring hotel we all wanted to leave worst Christmas ever don’t come here especially for Christmas your going to regret it.

I booked this Egypt trip through love holidays for me, my husband and 2 kids (aged 2 and 7). We ended up having to spend 7 days at this hotel as the hotel we initially booked, closed at the last minute for renovations and this was recommended by love holidays(as same standard). Certainly if it wasn’t for the excursions we booked outside of the hotel we would have had a terrible trip. Firstly, the checkin staff weren’t friendly at all and spoke very little English. He did not explain anything about the hotel or the all inclusive package. He just scanned our passports, put the wrist band on and gave us our hotel key and pointed to a guy to take us to our rooms. We had to ask the guy taking us to our room about the breakfast and dinner times and where to go etc. Secondly, when we got to our room we were told there’s no WiFi in the rooms only in the reception area (we found out later the next day that you needed to pay for WiFi in the rooms at reception when you check in) Third, there was a kids club and a gym at the hotel which were both closed the entire trip. The gym literally had about 3 machines inside, one of which had an out of order sign. Fourth, there was no iron in the room, when we called down for the iron, we were told we needed to pay for ironing services with laundry to get clothes iron. If you needed anything urgently, it was next to impossible as the service which was provided was inadequate and you had to give your clothes 1 day in advance or pay an additional 50% for express service which still didn’t get you your clothes before 5pm that day. Clothes given before 9am wont be returned before 5pm and anything given after 9am won’t be returned until after 5pm the following day. (In all my travels this is the first hotel I’ve ever been to that doesn’t have at least one iron available for clients to use! Iron and blow dryer are essentials in every hotel I’ve been to) LASTLY and the biggest problem we had at this hotel was THE HAGGLERS, literally they were in the hotel around the pools, in relaxing areas, walking with you to your rooms, unprofessionally dressed, constantly trying to sell you excursions. No matter how many times a day they spoke to you and you explained you’ve already booked they still don’t stop! 😤🤬This part made the stay x10 worst. Even my 7 year old was getting annoyed, asking why wouldn’t they leave us alone. This was my first and possibly my last trip to Egypt due the experiences at this hotel. I would never recommend anyone to stay here!