Desert Rose Resort

Desert Rose Resort anmeldelser

Desert Rose Resort

Safaga Road, Hurghada, Red Sea Governorate, EgyptVis hoteloplysninger
Desert Rose Resort
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Gæsteanmeldelser

8.1/10
Meget god
64 anmeldelse
Bekræftede anmeldelser
Placering8.5
Faciliteter8.1
Service7.7
Renlighed8.3
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Alle anmeldelser(64)
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Anmeldelser med billeder/video(27)
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Venligt personale(14)
Stilfuldt miljø(9)
Fantastisk havudsigt(8)
Negative anmeldelser(7)
Bogdan V.
Standard-værelse med udsigt over haven
Overnattede i jan. 2024
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 27. feb. 2024
there were some services I was amazed of like a person coming with you with a signaling stick when you want to cross the street in front of the resort so that cars would be aware and reduce the speed in time and providing refreshing towels at the pool. Everything else was amazing, nice people with a good attitude. What they can do as improvement is to replace the slower gel and the shampoo as the current products are not suitable for a 5 star hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near future Kind Regards, Guest Relation Team
Sylvia
Standard Værelse med Pooludsigt
Overnattede i maj 2023
Rejs med venner
3 anmeldelse
8.5/10
Meget god
Slået op den 4. jul. 2023
Beautiful garden and nice beach! Feel comfortable. Thank you for their birthday cake! However their staffs should impove their English and food quality is just so so
Oversæt
Svar fra overnatningssted: Dear Mrs. Sylvia,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. Therefore I would like to assure you that your comments/feedback have been passed onto the relevant managers. Regarding the staff kindly be informed that we are running training daily and weekly for the manners and also on job training to improve the services in all departments. As we enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team
CrossKatie
Club Værelse Med Strand Front
Overnattede i okt. 2022
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 30. nov. 2022
I was so impressed by this hotel. It is best to go all-inclusive. The dive Shop on site is a paddy five star and really good. The instructors and dive master is very experienced and the boats good quality. They were full so put us in twin smoking room where we had booked king-size double non-smoking and they upgraded us to a suite. The food was excellent the variety and quality very good and the staff excellent, very attentive. And everybody was happy. I would highly recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We would like to thank you for taking the time to write a review of your recent stay.It was a pleasure to host you and your family. I am delighted to read that you enjoyed your stay with us and would like to say how important every guest's feedback is as we work to establish and exceed industry best practices.We enjoy hosting all of our guests and we hope to have the honor of welcoming you again in the near future.sincerely,Guest Relations Team
Gæstebruger
Club Suite med strandfront
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 26. mar. 2025
Номер сьют с видом на море. Отель не новый, номера довольно уставшие. В номере было чисто и есть всё необходимое. Отдельно отмечу бесплатный мини бар. Отличный вид на море, балкончик. Очень услужливый персонал, во всем стараются помочь. Что мне не очень понравилось - это закрытая бухта без выхода в открытое море. Я такое не люблю, но кто с детьми наверное это даже плюс.
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Gæstebruger
Standard-værelse med udsigt over haven
Overnattede i dec. 2024
Rejs med venner
2 anmeldelse
10.0/10
Enestående
Slået op den 3. feb. 2025
前台工作人員很友好,退房當天預訂了出海,所以早上就退房並寄存行李了,下午四五點回來酒店取行李,問了一下前台可不可以在自助餐廳吃晚餐,工作人員同意了,非常感謝。 酒店環境真的很不錯,巨大的花園,很遺憾沒有很多時間體驗酒店的其他設施
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team
Gæstebruger
Standard Værelse med Pooludsigt
Overnattede i dec. 2024
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 1. feb. 2025
愛了愛了,前台服務非常熱情,提早給我們辦理入住,我們訂的點是全包餐食,入住後就能去餐廳吃飯了。酒店內圍了一小片海很漂亮,適合拍照。從開羅坐飛機到赫爾格達降落的時候一眼就能看到酒店,入住的是泳池景房,因為冬天去的,泳池邊衹有老外曬太陽。晚上也很漂亮,推薦入住。
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team
Gæstebruger
Standard Værelse med Pooludsigt
Overnattede i dec. 2024
Par
1 anmeldelse
5.7/10
Slået op den 19. jan. 2025
服務非常差,區別對待中國人。房間設施老舊,房間電源總是莫名其妙斷電,向工作人員反映了多次得不到解決。最後兩個埃及工作人員來房間修理,表現的及其不耐煩,向我甩臉子,認為我在耍他們!大哥,我才是顧客,房間沒有電應該是我不耐煩吧!最後還需要我們顧客為自己據理力爭,問題才得到解決。從前台,到接聽電話的工作人員,到維修人員,一個比一個的沒耐心。服務白人顧客是什麼嘴臉,中國人花了一樣的錢又得到什麼服務?酒店風景很好,環境也很優美,但是遇到區別對待的工作人員真的心情很糟。
Oversæt
Svar fra overnatningssted: 您好 謝謝你找時間寫我們你的建議關於你最近的旅行。雖然我們很抱歉我們的服務沒得到了你的期望,可是你的評價幫我們提升,我們很努力工作為了確定滿足我們旅客所有的要求。如果你又給我們機會,我們保證我們盡全力給你最好的體驗。此致敬禮賓客關係團隊
焦糖小栗子
Standard-værelse med udsigt over haven
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
7.5/10
Slået op den 18. jan. 2025
我們選擇的海景房,不知道是什麼原因,給我們安排在了最偏僻的位置,這個能接受,海景也確實不錯,但是!!!隔壁酒店會有持續不斷的噪音,全天24h無休,在晚上你會被吵得根本睡不着覺,花1400r的價格定了這樣的一個房間,真的很讓人生氣,景色活動確實不錯,但是這個噪音讓人非常的生氣,而且嚴重影響了體驗 吃飯一般吧,不難吃,但是種類不多 歧視還行,沒有遇到什麼,工作人員確實大部分比較友好 建議泳池景,性價比最高,如果海景房建議一定要選擇靠大堂的那一棟(有兩棟),不然你會被吵得懷疑人生!
Oversæt
Svar fra overnatningssted: 您好 謝謝你找時間寫我們你的建議關於你最近的旅行。雖然我們很抱歉我們的服務沒得到了你的期望,可是你的評價幫我們提升,我們很努力工作為了確定滿足我們旅客所有的要求。如果你又給我們機會,我們保證我們盡全力給你最好的體驗。此致敬禮賓客關係團隊
Gæstebruger
Standard-værelse med udsigt over haven
Overnattede i dec. 2024
Par
16 anmeldelse
10.0/10
Enestående
Slået op den 21. jan. 2025
非常好的房間,全包酒店的服務很到位,酒水點心很好吃。房間的床品也很舒服。 是很好的旅遊度假酒店。服務人員很熱情,活動豐富。
Oversæt
Svar fra overnatningssted: 您好,非常感謝您評價你最近的旅行在沙漠玫瑰酒店,我們很享受主持我們所有的旅客,我們也希望下次我們還能主持你們。此致敬禮賓客關係團隊
Houqieshupian
Standard-værelse med udsigt over haven
Overnattede i okt. 2024
Par
6 anmeldelse
8.5/10
Meget god
Slået op den 30. nov. 2024
服務和風景絕對一流,但是房間本身比較老舊,三餐全包,酒水全天暢飲,兵乓、露天健身房、沙灘排球、泳池都有,晚上還有表演。非常適合躺平,pin總的來説值這個價!
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time to tell us your opinion about your stay with us. While we're sorry you didn't have a better experience with us, your review helps us learn and improve. We work to ensure that our guests have everything they need. If you give us a chance to regain your trust, we guarantee that we will do our best to ensure that you have the same good experience with us as other guests. Sincerely, Guest Relations Team
Chenweibing
Standard-værelse med udsigt over haven
Overnattede i sep. 2024
Rejs med venner
21 anmeldelse
10.0/10
Enestående
Slået op den 9. nov. 2024
這個酒店滿分,首先環境打造得非常漂亮,到處是鮮花,每個住宿處都有熱心服務的小哥,我們訂的包三餐的住宿,吃的飯菜非常豐富非常好吃,,,海邊的沙灘也很漂亮,歐美人很多素質很高,,,
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team
Gæstebruger
Club Suite med strandfront
Overnattede i sep. 2024
Rejs med venner
9 anmeldelse
4.0/10
Slået op den 4. okt. 2024
定了最貴的海濱俱樂部套房,結果給了圖一的房間,一進去傻眼,客廳還有兩張單人床,陽台被建築物遮住一半,陽台望出去就是近距離看一羣不注重身材管理的白人在曬太陽。直接返回前台理論,一開始還説沒房(平台上對應的圖片展示房間),後來一再堅持,並問出是否因為平台問題或者歧視問題,才給了預訂的展示房間,並且在一樓。 想着好吧,既來之則安之,房間設施老舊衞生一般不説,結果洗個澡水漫金山…圖四是洗澡池。 關於吃的,真的好一般,整個酒店連鮮榨果汁都沒有,全是勾兑果汁,冰淇淋是廉價奶精。住了兩天,自助餐廳伙食基本上都是一樣,看着長長的一個餐廳通道,實際上五五分全是一樣的菜品。 哎,真的不知道xhs在吹什麼,建議大家住市區,吃東西逛街出海都方便一些。
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your opinion about your stay with us. Although we regret that you did not have a better experience with us, your assessment helps us to learn and improve. We work to ensure that our guests have everything they need. If you give us the chance to win back your trust, we guarantee that we will do our best to ensure that you have as good an experience with us as other guests. Best regards, Guest Relations Team
🦄 luo
Standard-værelse med udsigt over haven
Overnattede i aug. 2024
Par
55 anmeldelse
7.0/10
Slået op den 1. okt. 2024
設施,衞生:入住時還有人會幫忙搬運,給小費,退房時就要自己搬了。大堂離房間有距離,因為很大,所以搬運行李在炎熱天氣下真的很辛苦。 服務:是一個很少亞洲人入住的老渡假村,服務有稍微歧視的差別待遇,但如果中國團隊入住不要大聲喧嘩,狀況也許會好些。所以避開那些大聲講話的人。 環境:有自己的泳池,海灘,但附近渡假村都是如此,附近距離商場機場等都比較遠,所以打車也是需要還價的,心累。 但一切都比國內的三亞等環境服務都好,出國度假還是很好的
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team
Anonym bruger
Superior-værelse med pooludsigt
Overnattede i feb. 2025
Booket for andre
32 anmeldelse
10.0/10
Enestående
Slået op den 28. mar. 2025
酒店很好,沒有問題,但是攜程的客服真的讓人無語,酒店是幫朋友定的,入住酒店,找不到訂單號,在酒店等了40分鐘,一直給攜程提供的聯繫方式打電話,沒有一次打通的,後來我通過其他方式聯繫才解決問題。 後來在做1-10分評價的時候,我選了1分,攜程客服出現了,電話短訊全都來了!之前需要您們的時候,您們人在哪兒呢?
Oversæt
Gæstebruger
Standard-værelse med udsigt over haven
Overnattede i jan. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 19. feb. 2025
호텔 내에 워터슬라이드, 수영장 3개, 바다 등이 있어요. 호텔에서 모든 걸 해결할 수 있어서 너무 좋았습니다. 살짝 아쉬운 점은 호텔 샤워기 물이 너무 더러웠어요. 필터가 하루만에 까매지는거 말고는 다 좋았습니다
Oversæt