km 34 Hurghada - Safaga Rd, Hurghada, Red Sea Governorate, 99999, EgyptVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.3/5
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74 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.1
Service4.3
Renlighed4.4
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Alle anmeldelser(74)
Positive anmeldelser(43)
Anmeldelser med billeder/video(14)
Negative anmeldelser(4)
M Magdy
Standard-værelse
Overnattede i maj 2024
Familie
11 anmeldelse
4.5/5
Fantastisk
Slået op den 30. jun. 2024
Great Hotel has an Excellent sand beach lot of pools and the food is taste good but need to be more varaities..also the room was clean.
Oversæt
Gæstebruger
Standardværelse med pooludsigt ikke-ryger
Overnattede i jun. 2024
Par
1 anmeldelse
2.2/5
Slået op den 19. jul. 2024
The staff are not friendly.
We had a bad experience when we arrived because they charged us about$ 115 extra than our reservation by trip.com.
So I don't recommend this hotel!
Oversæt
Paul
Standard-værelse
Overnattede i jul. 2023
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 16. aug. 2023
The pools and beach were very nice and clean.
Food was okay! Not much variety and repetitive.
AC in the lobby was never working
We were only given one room key!
Before I get started, I went to breakfast and ordered scrambled egg the next thing I knew I was just give to someone else who just walked up, beat it I was the guest relations lady, no explanation no apology, no nothing, who do you complain to at that point This would be an amazing 2-3 star hotel. There no way this is 5star not unless your drunk. I will never say anything about the food as it all-inclusive and you get what you get… the drinks why are you having to pay for cocktails this a apparently 5star, the other day they ran out of Coke Zero I mean really… The hotel looks clean, however on day one in any hotel I get get bathroom steamy and draws pictures on the mirror, the reason for this is if they clean the room correctly the pictures disappear, sorry if your in the room after me but hope you like my funny faces I left on the mirror. Also we have zero water pressure In the room and the shower when it drained used to spit back sewage into the tray when this was reported I just got told it was the drains amazing
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for choosing our Hotel and for sharing your experience afterwards! We are sorry that we could not completely fulfill your expectations. Regarding the scrambled egg: after checking we found that it was a misunderstanding. Our staff member ordered when coming to the restaurant and after around 5 minutes came to pick it up. We are sorry for this misunderstanding and will handle it in the future in a better way. Regarding the drinks and the rooms we will take immediate action. We are thankful for your comments, as they help us to provide a better service in the futre. We hope that you give us a second chance. Best regards, Ahmed Roushdy Cluster Hotel Manager and the entire Team
CCB199
Overnattede i nov. 2024
Solorejsende
5.0/5
Enestående
Slået op den 3. dec. 2024
I arrived at night and was impressed with the beautifully lit outdoor areas. The landscaping is fantastic. My room was a little dated but very spacious, clean and well equipped. There were several options for eating and drinking and consequently lots of food choices. I thoroughly enjoyed every meal I had. One thing I wasn't aware of was that you can only go to the la carte restaurants twice during a week stay which was disappointing especially as these were only a quarter full. There were several pools, even a quiet adults only pool. They were all a bit cool. There is entertainment but this isn't advertised unlike at the adjoining Labranda club where there's a large board advertising daily events. I would recommend that the Royal had a notice board too. The hotel is in a remote area so there's nowhere to go nearbye. However the hotel itself did feel like a resort as it had several restaurants vars and shops.
Oversæt
Svar fra overnatningssted: Dear Valued guest CCB199, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the beautiful outdoor areas, landscaping, and the spaciousness and cleanliness of your room. It's wonderful to know that you were satisfied with the dining options and the meals you had during your stay. Regarding the a la carte restaurants, we understand your disappointment with the limited visits. If you visit us in the future, please don't hesitate to reach out to us in the Guest Relations office. We would be happy to offer complimentary vouchers to ensure you can enjoy more dining experiences at our a la carte restaurants during your stay. Regarding the pools, we acknowledge your observation about their temperature and will look into this to ensure a more comfortable experience for our guests. Thank you also for your suggestion about a notice board for entertainment. We wanted to let you know that we do actually have a notice board for entertainment located by the pool area, where you can find all the details about daily activities and events. We hope this will make it easier for you to stay informed during your next visit! As you mentioned, our location is a bit remote, but we are glad to hear that the hotel felt like a complete resort with all the amenities it offers. We truly appreciate your comments and are looking forward to welcoming you back in the future. Warm regards, Ahmed Roushdy Cluster Hotels Manager And the entire Team.
Clemanti
Overnattede i okt. 2024
Familie
5.0/5
Enestående
Slået op den 26. nov. 2024
This is a lovely hotel in a beautiful part of egypt, there are ocean views from the hotel and beach resturant which made the stay feel so special. The staff at the hotel are fantastic, they're all very attentive and generally lovely. The bar staff and animation team in particular really make an effort to get on with and bond with the guests (in my experience) The hotel itself is very well kept. The entire place is clean and is constantly being monitored by the staff. The rooms are spacious and beds are comfortable. An issue we had with the bathrooms however, was the shower curtain falling down most days after or during showering. but that is the only grievance we had with the rooms. Overall its a great hotel that I'd definitely recommend for a relaxing stay :) There's also so many kittens which I see as a massive bonus
Oversæt
Svar fra overnatningssted: Dear our Guest Thank you for sharing your feedback! We're delighted to hear that you enjoyed the hotel, the food, and the teamwork of our staff. It’s great to know that you found our hotel to be a good value, and we’re thrilled you had such a positive experience. We look forward to welcoming you back for another wonderful stay in the future! Warm regards, Ahmed Roushdy Cluster Hotels Manager And the entire Team.
Magdalena M
Overnattede i okt. 2024
Familie
5.0/5
Enestående
Slået op den 22. nov. 2024
I'm in Labranda Royal Makadi first time, but it's my second time in Egypt in general. The service is just great and supportive, dishes are tasty. There are also many activities each one day. It's a good place to spend your holiday with family or friends!
Oversæt
6/9
Svar fra overnatningssted: Dear Ms./Mrs. Magdalena, Thank you for choosing Labranda Royal Makadi for your stay and for sharing your wonderful experience with us! We're so happy to hear that you enjoyed your time here, especially as it's your second visit to Egypt. It's great to know that our service met your expectations and that you found our team supportive and helpful throughout your stay. We're also pleased that you enjoyed the variety of tasty dishes and the daily activities. We hope to welcome you back to Labranda Makadi for another memorable stay in the future! Best regards, Ahmed Roushdy Cluster Hotels Manager And the entire Team.
Gabriela C
Overnattede i okt. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 19. nov. 2024
I really enjoyed staying at this hotel which had everything. The food was diverse and very tasty. I was pleased by all the staff of the Labranda Hotel , they were friendly, helpful and competent. Top of all, there is a member of entertainment team, named Maher, who was absolutely briliant creating an amazing atmosphere and my holiday perfect.
Oversæt
Svar fra overnatningssted: Dear Gabriela, We would like to thank you for staying at Labranda Royal Makadi and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
Muhammad D
Overnattede i okt. 2024
Familie
5.0/5
Enestående
Slået op den 17. nov. 2024
We really enjoyed our stay ,the staff are really friendly and welcoming and helpful a special reception and the food was freshly and the food festival was good fun and a lot of effort put in to it and they have an nice beach and animation team also have very nice show everyday
Oversæt
Svar fra overnatningssted: Dear our Guest We would like to thank you for staying at Labranda Royal Makadi and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
Samantha C
Overnattede i okt. 2024
Familie
5.0/5
Enestående
Slået op den 16. nov. 2024
We really enjoyed our stay, the entertainment staff are really helpful good fun. The food was freshly cooked as you stood waiting for it. We were impressed with the constant supply of fresh bottled water in our room and constant supply of smaller bottles in big fridges on the beach front. The food festival was good fun and a lot of effort put in to it. Lovely beach beaches and safe shallow water and organised trips via the hotel.
Oversæt
Svar fra overnatningssted: Dear Samantha, We would like to thank you for staying at Labranda Royal Makadi and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
Abdelrhman S
Overnattede i aug. 2024
Par
5.0/5
Enestående
Slået op den 13. sep. 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. A Special thanks goes to Mr. Saif in the reception who was always smiling and ready to help us a lot. I was really impressed with his commitment and dedication. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast, lunch and dinner and loved the convenient location. We had an amazing time at the hotel! The pool area was fantastic. Can't wait to come back again!
Oversæt
6/10
Svar fra overnatningssted: Dear Abd elrhman, Thank you for taking the time to review us on TripAdvisor. We are glad to know that you enjoyed your stay at Labranda Royal Makadi and that you have nice memories about our hotel, our team and our services. Our guests’ appreciation and acknowledgment is our greatest reward and encourages us to maintain the standard of our services. Thanks again for your nice words and hope to see you soon at Labranda Royal Makadi. Yours sincerely, Ahmed Roushdy Cluster Hotels manager And the entire team