Gæstebruger
7. juli 2025
My first time in this hotel but my partner been a few times before with her family . It’s sold as all inclusive but certainly isn’t , most things extra although a few years ago it wasn’t . Deffo catered for Germans , not many English at all . It’s a bit dated in need of some work which we found out it’s going to be closer to be done . The pool is tatty , tiles and repairs everywhere . The pool was green at times . We complained about noise 3 times , people banging on doors at 3,30 am , nothing was done even though was next door ? We were told well they are leaving soon ? . No tv hardly for the 2 weeks, told they would come fix it , sometimes no one even came ? One restaurant is ok has been refurbished. Most al a cart restaurants are good apart from the one in the complex , food was awful on our visit . We heard staff talking saying that the hotel was terrible a few years ago , not a good advert . Joker bar is terrible , horrible drinks , flat soft drinks . Spirits poor . The cocktails are embarrassing in a normal glass with no alcohol or what we would call a cocktail. Wi fi useless unless you pay xtra , no tea coffee in room that’s extra ? Mini bar is extra ? Mini bar alcoholic extra ? Again this is advertised as all inclusive hotel . Hotel next door sounds better grand makardi , this has been renovated. Good holiday but spoilt with some things . Just not good enough, as an ex tour representative I would expect better and have stayed in much better to be fair . Staff service was ok to be fair not sure about the reception though .
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