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Placering9.3
Faciliteter9.3
Service9.4
Renlighed9.4
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Anonym bruger
Smart Room - Mountain-View (Double Bed) (Window)
Overnattede i mar. 2025
Rejs med venner
5 anmeldelse
5.5/10
Slået op den 16. apr. 2025
No comment on the location as we didn’t check out the town.
The room looked just like the pictures and nicely decorated, but unfortunately, that’s where the positives end.
The soundproofing is absolutely terrible. I couldn’t sleep at all because of a constant flushing noise that started around 10 PM and went on non stop until morning. It was incredibly frustrating and made for a sleepless night. They mentioned it is AC sound but I switched it completely off yet the flushing sound didn’t stop…
The bathroom was another major letdown. It had a very unpleasant odor, and the floor looked like it hadn’t been properly cleaned in ages.
There is AI to control the room but not helpful if you can’t read Chinese. Struggled with translator and to be honest it was more cumbersome to have that because that was the only thing controlling the AC and it’s in Chinese.
I chose this hotel thinking that a higher price would mean better quality, but despite being one of the more expensive options in the area, it was extremely disappointing.
On a more positive note, the service was decent… the staff were friendly and helpful. Also, the breakfast spread was surprisingly good, with a decent variety and well-cooked options.
Still, despite the good service and breakfast, I wouldn’t stay here again. A hotel should provide a restful night’s sleep, and this one simply doesn’t. The entire property is in need of refurbishment, especially the soundproofing. Until that’s addressed, I can’t recommend it.
Oversæt
6/8
Svar fra overnatningssted: 尊敬的賓客:您好! 收到您的反饋意見,很遺憾此次入住未能達到您的期望,我們也深表歉意,一直希望把最舒適的房間最温暖的服務帶給客人,但卻未能如願,非常感謝您提出的寶貴意見,努力滿足每位客人的入住需求,是我們一直秉承的服務理念,我們會努力不斷改善提升各類設施,為您提供更加完美的入住體驗,期待與您再次相遇!
Eng Kiat Henry
Smart Room - Mountain-View (Double Bed) (Window)
Overnattede i maj 2024
Par
35 anmeldelse
10.0/10
Enestående
Slået op den 30. jun. 2024
The room is clean and the view to the mountain is magnificent. The breakfast was spread are good and is short distance to the hanging temple
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生 活愉快!
Gæstebruger
Smart Room (2 Beds) (Window)
Overnattede i apr. 2024
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 12. maj 2024
Very good location for one night between Datong and Wutaishan
Oversæt
Svar fra overnatningssted: Dear guests, we are deeply grateful for your great appreciation of our hotel. The details are that you give us a very high degree of affirmation that we will continue to improve our services in the future to ensure that your experience is satisfactory every time. I hope you reserve our hotel again!
Timothy
Zen Family Friendly Smart Room
Overnattede i mar. 2023
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 12. apr. 2023
Nice family run friendly place. Great food in the hotel restaurant, both in the evening and breakfast. Would definitely go again. Great shower too.
Oversæt
Svar fra overnatningssted: 親愛的客人,您好,感謝您的五星級好評,您的滿意是對我們最大的肯定。祝您生活愉快。Dear guest, thank you for your five-star praise. Your satisfaction is our greatest affirmation. Wish you a happy life.
Thomas
Smart Room - Mountain-View (Double Bed) (Window)
Overnattede i aug. 2024
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 22. okt. 2024
fantastic
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您對本酒店的評價,我們一定會再接再厲,歡迎您下次光臨!
Svar fra overnatningssted: 感謝您的細心點評!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,謝謝!