We wanted to get out of the heat of AZ so we booked an early Fri to Mon morning trip in June. We flew in early and knew that our room wouldn't be ready but the very nice bellman checked our bags for us. The front desk said they would text when our room would be ready. We walked around the property and had a small breakfast at Lorena. We each had a specialty drink and split a dish. The drinks were pretty but not very much alcohol in them and they charged us $6 to split the meal. They do not allow pets in the pool area so we walked locally and checked out the resort and settled in the outdoor sitting area before the pool, where the fire tables were. Our room was ready at 130pm which was great. We booked an ocean view king room and it was fantastic. A great view and balcony that faced the water, the pool and city and the Treehouse Bar. The room was comfortable with a peekaboo shower door. We had plenty of closet space/shelves and there was a sound machine for sleeping. We go to bed before 11pm or 12am and were not bothered a bit by any road noise or bar music. The towels were clean but a bit old and a few had hole or two in them. This is not would I would expect for @ $500/night room. The text feature is great to contact the hotel. In the mornings there would be towels, trash and crumbs outside of doors ( sometimes ours which we did not do ) and I text the number and most times it was cleaned up fairly quickly. This was not also not expected for so much clutter and trash for an expensive hotel. Speaking of trash, as I was walking to the elevators from the pool and a group of people were in a circle by the store blocking the entire hallway/ walkway. I stopped and looked up to see how to get around. Some woman in the group shouted just walk around.. I said if you weren't all congregating in a circle and blocking the path I could've. She shouted back 'congregate' at me and clearly didn't understand the meaning. Most resorts of this caliber have their guests refined. There were many unrefined people staying here. When we researched this hotel we found that it was supposedly geared towards adults/couples and not so much for families/children which is why we chose it. The article was old and outdated and clearly incorrect. There were SO many children in the pool area on Saturday it was awful. Loud/chaotic and the water was cloudy and oily from the lotions and peeing in the pool. Gross. We had a daybed reserved for the day which is way too pricey ( $ 300 ) and only included a fruit plate. Big Deal. We chose the placement on the deep end to avoid any children but they were everywhere. I noticed a child with floaties in the deep end by himself for at least 15 mintues with no adult in site. I watched him and finally noticed on the complete other end of the pool was his family, sitting, talking and oblivious. Jumping ahead to Sunday, we sat on the edge of the deep and with our drinks just dangling our feet in the water onl
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