Pasea Hotel and Spa

Excellent time with best views and beautiful restaurants.

Jessica at the front desk was flawless upon check in. She went above and beyond. Was extremely patient. I’m impressed. Watching her with other customers when I had to come back, she was the same with everyone, a real pleasure to work with. The room was very clean and an added bonus if you get a free bottle of wine, which was delicious. You also get free boxed water, which I love as opposed to plastic..

We wanted to get out of the heat of AZ so we booked an early Fri to Mon morning trip in June. We flew in early and knew that our room wouldn't be ready but the very nice bellman checked our bags for us. The front desk said they would text when our room would be ready. We walked around the property and had a small breakfast at Lorena. We each had a specialty drink and split a dish. The drinks were pretty but not very much alcohol in them and they charged us $6 to split the meal. They do not allow pets in the pool area so we walked locally and checked out the resort and settled in the outdoor sitting area before the pool, where the fire tables were. Our room was ready at 130pm which was great. We booked an ocean view king room and it was fantastic. A great view and balcony that faced the water, the pool and city and the Treehouse Bar. The room was comfortable with a peekaboo shower door. We had plenty of closet space/shelves and there was a sound machine for sleeping. We go to bed before 11pm or 12am and were not bothered a bit by any road noise or bar music. The towels were clean but a bit old and a few had hole or two in them. This is not would I would expect for @ $500/night room. The text feature is great to contact the hotel. In the mornings there would be towels, trash and crumbs outside of doors ( sometimes ours which we did not do ) and I text the number and most times it was cleaned up fairly quickly. This was not also not expected for so much clutter and trash for an expensive hotel. Speaking of trash, as I was walking to the elevators from the pool and a group of people were in a circle by the store blocking the entire hallway/ walkway. I stopped and looked up to see how to get around. Some woman in the group shouted just walk around.. I said if you weren't all congregating in a circle and blocking the path I could've. She shouted back 'congregate' at me and clearly didn't understand the meaning. Most resorts of this caliber have their guests refined. There were many unrefined people staying here. When we researched this hotel we found that it was supposedly geared towards adults/couples and not so much for families/children which is why we chose it. The article was old and outdated and clearly incorrect. There were SO many children in the pool area on Saturday it was awful. Loud/chaotic and the water was cloudy and oily from the lotions and peeing in the pool. Gross. We had a daybed reserved for the day which is way too pricey ( $ 300 ) and only included a fruit plate. Big Deal. We chose the placement on the deep end to avoid any children but they were everywhere. I noticed a child with floaties in the deep end by himself for at least 15 mintues with no adult in site. I watched him and finally noticed on the complete other end of the pool was his family, sitting, talking and oblivious. Jumping ahead to Sunday, we sat on the edge of the deep and with our drinks just dangling our feet in the water onl

We typically like to try new places each time we travel, but the Pasea is so wonderful that it’s become our go-to when we visit SoCal. The location is perfect, across from the beach and within a 5 min walk to the downtown drag. Also situated next to the Pacific City shopping mall, which features shopping, dining, wellness and exercise options. The hotel ambiance is beach-chic yet warm and inviting. Gorgeous pool and poolside areas including a large outdoor bar. The spa is fantastic (albeit pricey) . And the staff is delightful!

Front desk Rose was helpful and very accommodating I truly appreciated her willingness to go above and beyond for our stay. I asked for a late check out but there seemed to be no communication between housekeeping and front desk we were interrupted I’d say 2-3 times coming back from the spa that morning to pack by housekeeping. Also at the Spa for the couple’s massage we were charged 500$ including 20% gratuity to our masseuses. If I would’ve known the price prior I would have used that money towards an extra night at the Pasea instead of the spa. I’ve had way better massage experiences and it also felt rushed and painful at times. I’m just not one to say something in the moment but I am one to write a review.

Wow! This hotel was awesome! The vibe of this hotel was exactly what we were looking for in a beachfront hotel. It is walking distance to the pier and shops. It is beside Bear Flag Fish Co which is an excellent restaurant for fresh fish (not expensive). We didn't go in it but the pool looked like a lot of fun. It was worth paying a bit more money for this hotel just to be able to walk out the door and across the street to walk on the beautiful beach for miles! The room was very modern and clean. The beds were very comfortable. I have only good things to say about this hotel.

I paid for a Superior King room for myself & my partner for a Saturday night getaway - we are both tall people and need a large bed to sleep comfortably. When we arrived at our room - it had two double beds instead. I called the front desk from the room to check on the "mistake" & was told I had to go back down to the lobby to speak with the manager. When I arrived at the lobby & spoke to the manager, he acted like I should be grateful because they supposedly "upgraded" my room to a "partial sea view" - I told him I wanted what I paid for, and that I came for a king bed not a view. He told me there were "no king beds available" and offered to take $92 dollars off my $750 dollar/night room. The entire time I was at the hotel muscle cars & Harley motorcycles were endlessly driving past the hotel creating constant & obnoxious noise pollution - it was so constant that the sound literally woke me up the next morning. To top it off, the valet was so backed up when I tried to leave the next morning that I ended up standing outside & waiting over 30 minutes for my vehicle. I will not be returning to this hotel.

If you want to be “seen”, if you want to feel valued stay at this resort. As a professional traveler, literally stay in a different hotel every week I had the most amazing experience. In particular, Dani (at the front desk”, and Barbara, made me feel as if I owned the hotel. Very attentive to just the smallest request and generous when wasn’t given (kindness, support). This resort will be THE spot for both my professional and personal travels when I return to Huntington Beach! Thank you for setting standards and not operating under others.

The room was infested with bugs and ants. When I brought it to the attention of the manager…he got angry at me and told me to leave or he’d call the police!!!! When I explained that I wanted a refund to stay somewhere else, he tried to negotiate with me??? I don’t get it but would never stay there again and that manager should be fired.