Hyatt Regency Dulles anmeldelser

We checked into the Hyatt Regency 501 at Dulles International Airport in Virginia. I didn't know why the deluxe king room I booked was changed to a double room. The most intolerable thing was that when I went to the bathroom to urinate at 12:30, the flushing system did not work and the toilet water overflowed. I hurriedly took a few towels to surround the toilet. I hurriedly woke up my wife and called the front desk. Although the maintenance technician came up to solve the problem quickly, I was dissatisfied with this room because I booked a deluxe king room without breakfast. Because I brought some special diet, I thought there would be a microwave in the room to solve the breakfast problem for our family, but there was no microwave in the room. Even urinating can cause the flushing system to not work properly. I have stayed in many hotels and often stay in Hyatt hotels. This is the first time this has happened. As a result, my wife and I are very upset during the tiring journey. It is now 2:00 in the morning. We can't fall asleep and rest well. I am very angry. This is also my first complaint on the Ctrip platform and the first complaint in my life. I hope the platform and the hotel will give me an explanation and solution. I am waiting for your reply. Thank you! 1.19.2025 2:00AM at Hyatt Regency Hotel, Virginia

Everything is good, but there is no water in the room, and I have to pay for a 9 dollars water from deposit, that is a bad experience…

I love the view

A nice hotel with spacious rooms and a good, regular shuttle to the airport—if it’s 10-15 minutes, so not exactly an airport-adjacent hotel. I arrived late and left early but the staff was helpful and welcoming and the room was quite large, a good bathroom in which to freshen up. I would happily stay again.

Nice hotel nothing to add.

Omg so nice hotel and kind staff staff know English very well

Very good. Very clean The staff is so polite and accommodating your requests

The elevator delays a lot even after midnight.

美國現在的服務真一般，房間垃圾桶裏還有之前住户留下的垃圾，和前台溝通不當回事簡單回覆會安排人來處理。我也真無語😓

千萬注意有孩子帶長者入住這個酒店的時候，特別要關注衞生間的洗澡🛁籠頭，出熱水要1分多鐘，水温不太穩定，龍頭也比較難控制，停車費是15美元一天，不是10美元，咖啡機不能做熱水衹能咖啡☕️

酒店位於機場附近，有穿梭巴士接送機，非常方便。酒店房間一流，舒適、寬敞，衹可惜到達已經很晚了，有很早離開，沒有好好享受。

是華盛頓機場附近酒店，機場shuttle很方便，每半小時發車一次。設施環境都很好，但是不提供免費礦泉水也沒有玻璃杯，不太方便。

房間很大，健身房也不錯，房間很安靜住的很舒服 推薦！

房間很大，也很乾凈，大床睡的很舒服，工作人員也都很nice。全天24h都有免費的bus送你去機場，一次非常好的入住體驗。