Sheraton Huizhou Beach Resort

Sheraton Huizhou Beach Resort anmeldelser

Sheraton Huizhou Beach Resort

No.1 Jinhai Road, Xunliao Town, Huidong, Guangdong, 516367, ChinaVis hoteloplysninger
Sheraton Huizhou Beach Resort
Sheraton Huizhou Beach ResortSheraton Huizhou Beach ResortSheraton Huizhou Beach Resort
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Gæsteanmeldelser

8.3/10
1003 anmeldelse
Bekræftede anmeldelser
Placering8.5
Faciliteter7.8
Service8.4
Renlighed8.4
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Alle anmeldelser(1003)
Positive anmeldelser(882)
Anmeldelser med billeder/video(360)
Fantastisk havudsigt(153)
Stilfuldt miljø(132)
Fantastisk swimmingpool(78)
Fremragende til børn(61)
Venligt personale i receptionen(51)
Mærkelig lugt på værelset(43)
Tæt på stranden(29)
Har legeområde til børn(12)
Negative anmeldelser(121)
JoyFoxx_3217
Deluxe Bjergudsigt 2 enkeltsenge værelse
Overnattede i mar. 2025
Rejs med venner
22 anmeldelse
10/10
Enestående
Slået op den 8. jun. 2025
I love this resort… I come everytime I want to chill far from the city
Oversæt
KIRIENA 丁香CARRIE
Klassisk havudsigt twin værelse
Overnattede i apr. 2025
Rejs med venner
11 anmeldelse
8.0/10
Meget god
Slået op den 5. maj 2025
Need renovations,but area is good
Oversæt
CN Man 420
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i apr. 2024
Par
7 anmeldelse
6.5/10
Slået op den 10. jul. 2024
The only reason to book this hotel is if you have a dog and you'd like to take them to the beach. The hotel has seen better days. The entire pool area was closed and drained except one area for children. They have a private beach but honestly the public beach next door is much nicer.
Oversæt
Matt8888
Yazhi Suite
Overnattede i aug. 2024
Familie
15 anmeldelse
6.5/10
Slået op den 1. okt. 2024
Only one of the restaurants was open; for a resort, it felt like there was nothing to do.
Oversæt
Natgo
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i apr. 2024
Par
18 anmeldelse
10/10
Enestående
Slået op den 6. maj 2024
Nice stay and pleasant experience. Secluded place with natural environment. Good service and friendly staff. Delicious food and comfortable facilities. Had a very good time spent there.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your stay at Sheraton Huizhou Golden Bay Resort and express your love and praise to the hotel. We sincerely welcome you back to experience the warm and gracious service of Sheraton. Thank you.
Katie Khai
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i feb. 2024
Familie
10 anmeldelse
10/10
Enestående
Slået op den 17. apr. 2024
A good breakfast. The rooms are very large, very quiet. The territory of the hotel is beautiful and has its own beach!
Oversæt
CIRO
Klassisk havudsigt twin værelse
Overnattede i apr. 2024
Familie
6 anmeldelse
5.0/10
Slået op den 5. maj 2024
overpriced hotel. old and bad maintenance, for sure no more there
Oversæt
Svar fra overnatningssted: Thank you very much for your feedback. We are fully aware that the aging of facilities and inadequate maintenance can significantly impact guests' stay experience, and this is an area we have been striving to improve. We will take your feedback seriously and use it as an important reference for enhancing our service quality and facility maintenance. We will strengthen regular inspections and maintenance of hotel facilities to ensure they are always in good working condition, providing you with a more comfortable and reassuring accommodation environment.Moreover, we recognize that pricing is a crucial factor for guests. We will be more cautious when setting our pricing strategies, ensuring that prices are commensurate with the quality of service, and strive to offer more discounts and promotional activities to reward guests' support and trust. However, we still hope you will give us a chance to prove our changes and improvements. If you have any opportunity to visit us in the future, we will wholeheartedly provide you with even better and more attentive service to make up for your unpleasant experience this time. Thank you once again for your valuable input. We will continue to work hard to deliver a more satisfying stay experience for every guest. If you have any further questions or need assistance, please feel free to contact us.
Gæstebruger
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i maj 2023
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. jun. 2023
We spent two nights at Sheraton Huizhou Beach. We had a good time, and enjoyed a splendid summer weather. There are 5 pools at the hotel, plus some outdoor thermal baths. We enjoyed swimming in all of them. The big beach is NOT clean, and although it seems that this is not responsibility of the hotel, I think that they should invest in cleaning it at least once every few weeks, as the accumulated garbage (toys, plastics, nets, shoes, etc.) makes the experience of walking on it a bit disappointing and not so enjoyable. Besides that, even if the hotel itself is a bit worn out, it is still acceptable, quiet at night and clean. All the staff was very helpful, serviceable, very efficient and gave us excellent attention, specially Cassie at the front desk. The breakfast buffet is good, very complete. Overall, I loved the experience, and since the price is reasonable, I will surely come back to spend a few more days of relaxing rest here, I recommend it remarkably during Low-Season. Congratulations to all the Sheraton staff!
Oversæt
Svar fra overnatningssted: Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Huizhou.
Gæstebruger
Deluxe Bjergudsigt 2 enkeltsenge værelse
Overnattede i maj 2023
Familie
2 anmeldelse
4.5/10
Slået op den 4. jun. 2023
The worst Sheraton property I’ve ever visited. It’s like a 3 star business hotel tbh. This place is a joke. About half of the area between the main building and the ocean is abandoned. Several pools are empty and growing algae. The Wifi in the room didn’t work for a whole day. The seaside BBQ was garbage. The bell boy had no idea what he was doing. Breakfast doesn’t start til 7:30. From the lobby the main view is of an industrial facility across the bay. Everything is in disrepair. The AC works, some pools are serviceable, and there are some friendly staff but over all this place needs to be overhauled or shut down.
Oversæt
Svar fra overnatningssted: As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
Alina
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i apr. 2023
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 17. maj 2023
It’s the second time in this hotel. It’s definitely not new but still ok. I’d chosen it for the second time because of the service and nice territory. There are lots of things to do even when it’s not the hot season. The beaches are quite clean as well as the sea. We stayed there during May holidays and as I know all the rooms were booked but we didn’t feel that there were lots of people, not noisy at all.
Oversæt
6/14
Svar fra overnatningssted: Dear guest, Thank you for choosing to stay with us and share your comments. We are truly sorry about your experience. We are always striving to get our service and facilities better through the effort of every staff. Thank you for your valuable comments and we sincerely welcome you and your family back to experience our warm service. Thank you very much again. Cheers.
Anastasia
Klassisk havudsigt Queen Size seng værelse
Overnattede i apr. 2023
Familie
2 anmeldelse
7.0/10
Slået op den 28. maj 2023
Room was ok but too old, a little smell of mold, facing the sea Kids pool good size, but noisy with loud music playing, adults pool just nothing impressive, not enough sunbeds, for two pools only about 7 chairs There was a wedding starts late in the evening till about 11:30 at night, lots of noise and fireworks . The beach is clean, sea is clean enough. No restaurants in a walking distance, so we drove , all food is same everywhere, no western food accept the hotel .
Oversæt
Svar fra overnatningssted: As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
852 Serendipitous Life
Klassisk havudsigt Queen Size seng værelse
Overnattede i sep. 2023
Par
10 anmeldelse
5.0/10
Slået op den 7. okt. 2023
Very surprised about my experience considering this is Sheraton hotel. The location is in a distant area of the city of Huizhou but very quiet. There’s a decent number of things to do but all of very average or poor quality. It was a prime holiday time and everything advertised was either closed or I’m told in the case of the Spa, it had been closed for several years, even though signs were still posted about there being a spa. The beach was small rocky and quite frankly littered with large shipping containers in the distance and a large powerplant which ruined the view during sunset. The breakfast was bland and the evening dinner buffets were stopped. My partner and I decided to instead order takeout as the quality and price were not worth it. Staff were very kind and helped when possible, service is a mixed bag as one individual gave me a sloppy bag of water when I called for some. Others amenities were even offered: I needed a taxi to take me to the train station but I’m told there were no drivers at the hotel. Overall I will not be returning. Quite frankly I don’t see myself returning to Sheraton as this isn’t my first time having a poor stay with them.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for choosing to stay with us and share your comments. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Huizhou.
Amine Arwich
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i jul. 2023
Familie
10 anmeldelse
8.5/10
Meget god
Slået op den 8. okt. 2023
Good beach and very helpful staff Very good breakfast and dinner options. Old hotel must do renovation asap
Oversæt
Svar fra overnatningssted: Dear guests, Thank you very much for staying at Sheraton Huizhou Golden Bay Resort and sharing your experience here. We will continue to devote ourselves to the maintenance and maintenance of facilities and equipment. We sincerely welcome you back to experience Sheraton warm and friendly service again. Thank you.
Jake Thomas
Deluxe Bjergudsigt Værelse(Kingsize-seng)
Overnattede i jun. 2023
Par
7 anmeldelse
8.5/10
Meget god
Slået op den 12. jul. 2023
Reception was very helpful and the service was very nice, they helped a lot. Breakfast was adequate and their are restaurants nearby the hotel with good reasonable deals because eating on the resort would be costly. Very clean rooms with strong air conditioners However the hallways of the hotel look a little outdated and could do with a little more modernizing, If you don’t have your own car then transportation wise getting here maybe a little tough, from the bus or the train station is far away.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Huizhou Beach Resort.
JLouise
Deluxe Bjergudsigt 2 enkeltsenge værelse
Overnattede i jul. 2022
Par
10 anmeldelse
8.0/10
Meget god
Slået op den 28. aug. 2022
After a stressful week we are so happy to be here this place is so perfect to unwind and breathe a little. We enjoyed the private beach we had moment to have some quality time and also the pool. 3 pools are working so it wasnt crowded. It was so perfect for us as couple because the place was so intimate quite and peaceful. There just 1 concern, about the service most of the staff doesnt speak english so it was hard for us to order anything ( this is just for foreiners) but understandable . We still want to go back 😍🥰❤️
Oversæt
6/16
Svar fra overnatningssted: Dear guest, Thank you for choosing to stay with us and share your comments. We are truly sorry about your experience. We are always striving to get our service and facilities better through the effort of every staff. Thank you for your valuable comments and we sincerely welcome you and your family back to experience our warm service. Thank you very much again. Cheers.