Huangshan Bai Yun Hotel anmeldelser

Great location near sunrise and sunset viewpoints, the best is about staffs here especially around receptions. they are friendly, kind and super helpful. big thanks to "孙志玲(Sun Zhiling)" which super attentive and really take care us even I cant speak chinese as that not the problem for her as she speak english really well, which is nice for smooth communication. therefore, I highly recommended this hotel if you visiting Mt. Huangshan.

Staying at this hotel on Huangshan Mountain was an unforgettable experience. Located at an elevation of around 1800 meters above sea level, reaching the hotel was an adventure in itself. We took a cable car followed by a two-hour scenic hike through the breathtaking mountain trails. Huangshan is famous for its stunning landscapes, with jagged peaks, ancient pine trees, and a mystical sea of clouds—everything here feels like stepping into a traditional Chinese painting. The hotel’s facilities and service went beyond all our expectations. Despite its remote location, everything was thoughtfully arranged, and the staff worked tirelessly to ensure our comfort. The manager, (Miss. Song Shulin) ,in particular, was incredibly attentive, helping us with everything we needed. Their dedication made our stay truly special. Our room was on the fifth floor, and while there was no elevator, the stairs were not difficult to climb. The view from our room was absolutely worth it! From the window, we could see the mountains and dense forest stretching into the horizon, a sight that left us speechless. The room itself was cozy and well-equipped, with cold and hot water working perfectly, making our stay even more comfortable in the chilly weather. The temperature was around -1°C during our visit, but the natural beauty and serene atmosphere more than made up for the cold. Surrounded by pine trees and the crisp mountain air, the location felt like a peaceful retreat far from the bustling world. I cannot recommend this hotel enough to anyone planning a visit to Huangshan Mountain. It’s not just a place to stay but a once-in-a-lifetime experience that combines the magic of nature with warm, heartfelt hospitality. A must-visit!

I really enjoyed our stay. They had great buffet at great price, the hotel is clean so far, met travellers from other countries. Our hotel manager 黄星华 was phenomenal, checking in with our needs on WeChat and gave us a complimentary gift goodie bag and coffee! Over one night stay.

we had a very good time at Bai Yun Hotel and had attentive care and service by 经理黄星华. she brought us to our rooms personally, introduced the functions inside (eg how to use heater etc) and regularly checks in with us to make sure that we are comfortable, well stayed and happy. moreover, she helps to give recommendations and live updates on sunset and sunrise timings and locations. we had a wonderful experience thanks to her well thought service and thank you for the local snacks for our hike down! ❤️

We are served by a very friendly staff 艳艳。 She updated us on the route and timing for Sun rise and Sun set. the room is clean and they allowed us to change room readily due to direction preferences. We also got free cups of drinks and packets of tea.

The room is nice clean. The staff has always been incredibly helpful. We also received some gifts from the hotel. The buffet is good and reasonably priced. Many thanks to 宋书琳 for her assistance throughout our stay.

Great stay here! The location is unbeatable, we walked from the cable car and then were so close to the best sunrise spot! Our attendant was also very nice, she gave us extra water and snacks at night.

The hotel location is perfect to see Sunshine and Sunset. Very near to Guangming Peak ( about 15 mins by walk ). The staffs are very friendly and nice, helpful especially Ms XIAO HUANG. We give her 5 stars for her enthusiasm. She helped us with everything we need, she invited us for the free latte coffee at the morning and prepare the fruits, water, gloves, local foods as gifts when we check out. Very impressed with these and I strongly recommend this hotel. Will stay there again once we come back to Huangshan.

We arrived at hotel wet n cold after hiking on a rainy day. We booked a triple bedder room at B block not knowing that it was away from main building. The hotel staff 纪洁was quick to react and switched us to main building as B block was 5 min away. At 11am, they let us check in so we could change into dry clothes. During the stay,,纪洁attended to us with care and warmth, sending us snacks and fruits, giving us weather alerts to see sunrise n sunset. The room is clean and spacious with comfortable beds n good quality pillows n duvet. Batyun meets our needs during our 2 nights stay n we are happy to recommend to anyone. Location is middle of Huangshan so easily accessible to hiking trails. From Yungu, we hiked the east or back mountains to reach Baiyun. It took us 3 hours. On the day it snowed, the hotel even provide us gloves n crampons n urge us to be careful. What a fantastic service from Baiyun and the staff. Thank you 纪洁for taking such good care of us.

Super amazing service beyond expectations. Lovely location and view :)

Highly recommended. Ultra friendliness of staff who take care of all the guest like family and all details is being considered, will visit again next time 😉

Good place to stay! All essentials were provided, the staff were friendly and had impressive customer service. Many options for breakfast, as well as snacks, and drinks selling at the hotel. There was a shop where you can enjoy a burger and fries, milk tea, and souvenir just next to the hotel. The room was clean and comfortable, with a view of the mountain from the room's window. XiaoSong were very happy to answer question, inform the weather, recommend a place, offer an additional service while staying here. You can ask the staff through the hotel's Wechat anytime. A recommend hotel to spend a night when visiting Huangshan.

The hotel and family room were very good & clean and had everything you need in the mountain area, thick jacket, umbrella, heater, torch. Water flow was nice and heater was steady. Xiaoye the staff was super friendly, helpful, and sending us many reminder about how to use the amenities and even gave free breakfast for my boy. At 9pm a staff sent the snacks to us like cakes, fruits and dried tea huangshan specialites. My hubby seldom want to give good rating but this time he was the one keen to give 5 stars rating. Bai Yun hotel is definitely the one should pick to stay, to bright summit around 45min walk as we are slow walkers, not a good climber haha.. very lucky day to get the sea of clouds and sunrise, very beautiful indeed. The hotel is highly recommended.

The hotel room was pretty clean and service was good. There’s a basin in the bathroom to soak feet after hiking and 蒋艳艳 gave us some snacks, fruit and gloves. Dinner buffet was 160RMB per person with various selection. Breakfast included in the room price was decent, selection was smaller than dinner. 谢谢蒋艳艳管家热情接待.