J·Mountain Hotel

Truly amazing! Great services. This hotel is worth the steep price. It is a work of art and the service is impeccable. The room is designed with low key luxury style and has stunning views. It is very close to the cable cart to yellow mountain. The best experience I have ever had - not your typical big chain high end hotels.

Our stay at the J. Mountain hotel was beyond our wildest dreams. I rarely leave reviews but our 3 nights here were so stunningly exceptional that we felt driven to express our gratitude and appreciation for the stellar staff, service, and beautiful setting of this hidden gem of a hotel. The service was without exception some of the best if not the best I have ever experienced at a hotel, and I travel often, having visited over 20 countries in the last few years alone and stayed at many beautiful and well-known five-star hotels and brands. Despite being a very young hotel (having just opened in September) J. Mountain Hotel holds its own and then some. It began months before our stay when we reached out to the hotel on WeChat to ask for guidance on equipment, tickets, and transportation. As we are visiting from America the area isn’t necessarily the easiest to access or plan for. Responses were almost immediate no matter when we reached out and always went above and beyond. For instance, my mother is nearly 70 and although very active was worried about slipping and falling while hiking in icier conditions; they offered to even purchase crampons for us should we wish although they advised us we would not need them for the time of year we were here (they were right). While here their thoughtfulness included texting us updates on and warning us about inclement weather while we were hiking around Huang Shan (there is cell service), drying and fluffing our wet gear when we returned from a particularly wet hike, and most astounding of all resolving an incredibly stressful issue we had with an upcoming flight that had been canceled (they suggested and secured alternative means of transport to a second city and then arranged for a different flight with the airline directly). We must specifically give our thanks to Hotel Manager Ryan, who is young but clearly extremely talented and excels in his role. He not only oversaw and proactively sought to help us on every front but was responsible for resolving our flight emergency. He also clearly had directed staff to help us to their utmost ability at all times, including having breakfast and dinner ready for and served to us at the times we requested. Ryan also personally met us and gave us a tour of the hotel and its history and design, as well as accompanied us to the art gallery and an evening tea tasting held in the gorgeous tea house on the grounds. He checked in with us every day and night and made sure everything was to our liking. Driver Wang Kai was our personal chauffer throughout the stay and was extremely courteous, professional, and attentive; he was always there to pick us up and see us off at multiple locations throughout our trip and not once were we ever allowed to wait. He even brought us hotel slippers and large down jackets to change into out of our soaking wet gear when picking us up at the end of a hike. When we said we did not think we would need some of the gear they offer their guests, we noticed he packed it in the car just in case we changed our minds and needed them later. I could literally go on and on but wanted to make sure I left room to appreciate how beautiful the hotel itself is and how much attention to detail has gone into its design and planning; at almost every turn we discovered something that added to the ease, enjoyment, and comfort of our stay. J. Mountain Hotel, thank you for one of the best experiences we have had in many, many years.

Exceptional service, hotel arranged a car to drop us off at our next hotel over an hour away. Would also highly recommend the tea tasting.

The hotel room very clean and spacious The staff also very nice and patient

首先，可以不用坐景區大巴，直接高配置商務車接送真的好的吧方便很專享的體驗。其次，酒店很安靜很舒服，服務也特別的周到和熱情，幾乎一切合理要求能儘量滿足。再次，酒店還提供一次性雨衣、登山杖等必備品，深得自己再買再帶很細心很方便。另外，酒店套餐裏贈送的中餐和早上的中西式早餐還蠻好吃的。最後，酒店設施也挺多，八樓健身房看着山景健身，舒服極了。房間整體也很舒服很乾凈洗漱用品的味道還挺好聞的，一看原來是名牌。

去之前已經看了很多評價 到了那邊更是體會到酒店的服務衹有客人想不到 沒有她們做不到 房間推門見景 在茶室和健身房樓上的平台上欣賞美景都可以躺一天 酒店周邊有不少延溪以前徒步的景點可遊覽 管家24小時的貼心服務 早餐正餐的口味搭配和量（每一頓都吃撐） 接送索道的便捷讓你有無比的優越感 上黃山第二天遇到大雨 回到酒店已經退房 本衹想借用一下電吹風 誰知前台立馬給開了一間房供我們換洗吹乾 很是感動 有一種在大雨滂沱中突然找到孃家的感覺 入住這個酒店是此次黃山行的最佳選擇 完美