Super 8 by Wyndham Houston West Katy

Odd place. Some rooms unoccupied with no mattresses, windows and doors left open during the day for airing out I guess. Suspect flood damage. The price was inexpensive but next time I'm needing a place to stay in the area I'll head to the Comfort Inn instead a short distance east on the same road.

Super affordable! Exceptionally clean! Legendary customer service! Professional and courteous staff. Best Katy area Super 8 hotel. PERIOD!! The owner/manager Jams, made me feel so welcome after such a long drive. The room was spotless. The staff was incredibly friendly and warm. The hospitality was the best I’ve experienced in years. The other guests were quiet and respectful. The location and freeway access was super convenient. BEST.EXPERIENCE. EVER!!!

Room smells bad and dirty, service was even worse. I will recommend this place to anyone. This place feels like old dirty country house with a mean housekeeper that does not care about the property or service. It’s like “take it or leave it”

It is just shameful of Wyndham for this to be called by Wyndham. It is the most inhospital hotel I have ever stayed in. WYNDHAM SHOULD BE EMBARASSED. The hotel is relatively clean but dated and some of the plumbing doesn't and appliances don't work well. The first day I was there the toilet overflowed but I was able to fix it and it worked passibly until I left. Then my friend who payed for the room came by to visit me and while she was there the manager called me to say I owed her $10 for my friend visisting for like 30 minutes. The manager is just insanely intrusive. She will unlock your door at any time and start screaming at you. I saw this in other reviews. The checkout time is 11:00 a.m. and at 8:00 she is opening my door screaming at me to leave and threatening to call the police. As I was gathering my things, she started coming into my room and throwing my stuff out into the parking lot. Then while packing up the car a cup of coffee was spilled in the parking lot and as I'm still trying to load up the car, she throws a bucket of water on the spill and me while I am trying to leave, Then, she once again threatens to call the cops. At this point I'm telling her to go ahead and call them because she is getting really crazy, grabbing me by my belt and doing everything she can to provoke an argument. So we leave and say good riddance. But she was not through being the hotel manager from hell nightmare because then I received a call from her telling me that the toilet was messed up and wouldn't flush. She accused me of putting a towel in it, so she was going to charge me $50. I told her good luck because of the way she behaved the entire 3 days, I foresaw her doing such a thing and had already put a hold on my card. Little does she know I have connections with Wyndham that are way higher than she and after the way I was treated I have no problem putting some effort into making sure they are aware of the utter rudeness, complete lack of good common sense and hospitality at this facility.