Great location! Room was beautiful with a nice view. Would definitely stay again

My experience here at The Sam is always amazing. The staff is very welcoming, knowledgable, and they take the time to get to know you. Staying here makes me feel like I don't even want to leave after being here for a weekend or a night. Facilities are clean and highly operable as well. All in all for my wife and I we give this place a 10/10. I book the same room every time we want to get away, and for this holiday season we decided to get rid of the kids and enjoy ourselves!

The overall appearance did not match the photo layout on the website. It was extremely misleading. The elevators were small, the rooms were small, mattress extremely uncomfortable. The only good thing about my stay was the staff and food. The staff was amazing the moved like a well oiled machine ...I shared my concerns with the general manager and he advised that I reach out to your company with my concerns. The renovation were in process and it spoiled my entire visit. i did not see the notice pertaining to that on the website. At this point I want a FULL refund, due to the website being misleading.

Literally just okay Stayed just one night to see a show at the Hobby center and the hotel was close by to the theater so that we could walk there. One of the big cons is that it is valet parking only, and that costs $52 a night, which is unreasonable in my opinion. Next, when we were checking in, the front desk concierge let us know to expect construction noise as workers would be working close to our floor. The manner that this was expressed was very matter of fact, not that maybe there could be some noise or "sorry about that." Just to expect it. Was just surprised that the employee set us up to expect a bad experience? The room is small-- much smaller than what I was expecting for a single King bed suite. Walking in, you'll see the bed in the center of the room and a small amount of space on either side and then the door to the bathroom. The bathroom had lightbulbs sitting on the counter which I found was strange. The bed was fine, suitable for sleeping for one night. I don't think I would choose this hotel again in the future.

The hotel itself was nice but heavily worn. Very little interaction with staff but any were positive. The area in is located is terrible! The hotel charges an exorbitant amount per calendar day to park your car so guests park themselves and fear for their lives going to and from their cars. The area has a lot of homeless and void of any other visitors/residents. We didn’t search well before booking and will not return to that area because of this. We had food delivered and did not venture out not knowing the area.

For a 4 star Hilton, it was not great. Bed ******, woke up with bad back pain and the shower would barely drain. I didnt get a suite but it didnt have a small fridge nor a microwave.