Sofitel London Gatwick

Picked this hotel as it is very close to Gatwick North Terminal, only 2 minute walk away. I checked in and was first assigned a room, I walk in and it had not been cleaned at all, towels on the floor, bed not made and bottles opened on the table. I went back to reception and they were very nice and apologetic, they kindly told me that they have upgraded my room and apologised for the inconvenience. The new room which I was assigned looked very much like the room I had paid for, not sure what the upgrade was, but at least it was clean this time. In terms of the price, it’s very expensive but what the hotel lacks in cleanliness, it makes up for in location. I’ll probably save my money next time and stay at the Premier Inn across the road.

The room had a lovely big window and the hotel was perfectly positioned for easy access to the airport early the next morning. The room was comfortable and had all that you needed. It was spotlessly clean. A very comfortable start to our holiday - would definitely stay there again.

Great location for short walk to north terminal departure