Alex Lake Zürich - Lifestyle Hotel and Suites anmeldelser

Beautiful lake front hotel and friendly staff. Lovely view from the balconies. Rooms are clean, well-appointed and spacious. Parking is very convenience. Highly recommended, will be back for sure .

this is quite possibly the best hotel in Zurich, fantastic views, and the best staff I ever had. Can't wait to go back

Staff are very friendly, helpful . Rooms are very clean and superb. Location is very good. Breakfast is fresh and delicious.

9月入住，訂了2個房間，費用已經在攜程付款過了，卻扣了我2500瑞士法郎，沒有做預授權，卻做了消費扣款，到了機場發現賬單不對，跟攜程反應，酒店多次撒謊，開始説會返還的，結果等了二十多天還沒有返還，後來又説返還到另一張卡上了，但根本沒在他們那裡用過其他任何卡，到現在還在撒謊不退還預授權的費用，一直拖延，**之極！多次去瑞士，瑞士的酒店預授權都是在退房的時候就返還的，這家酒店以前也住過，上次是在酒店官網用英文預訂的，所以沒有這個問題，這次是攜程預訂，它們明擺着就是欺負中國人，此外，我2個房間都衹住了一位客人，它們每個房間都按2位收取環境費和城市税，在跟酒店溝通時。它們回覆説預訂訊息是2人？？可是房間入住幾個人它們非常清楚！！處處都***到極致了，大家不要踩雷啊！！！

В номере люкс на верхнем этаже не тянет интернет на террасе . И очень опасный диван в гостиной , у которого раздвигаються боковины и можно упасть , если опереться на них. Один из нас так упал на пол с него облокотившись на неё

若要我評價，我便常誇誇，時間很寶貴，好的會更好，差的自然倒。問吾何所思，問吾何所憶，評價更深入，再加五十分。

房間比預想的大很多甚至帶有小廚房，能直接看到湖，入住的時候還送了welcome drink可以去酒吧點大部分飲料。早餐是免費點一道菜加上自助的形式，餐廳靠湖的大落地窗令人心情愉悦。服務很好，工作人員很友善。大概是蘇黎世最好的酒店之一。

Das ALEX ist stylisch und die Blicke auf den Zürichsee sind unbeschreiblich schön! Wenn man im Restaurant das hervorragende Essen genießt, fühlt man sich einfach nur angekommen. Der Spa ist minimalistisch und es fehlt definitiv ein Schwimmbad! Auf alle Fälle ist das Personal sehr bemüht und serviceorientiert und vermittelt eine nicht aufgesetzte Wertschätzung.

Wunderbare ruhige Lage direkt am See, kleiner Wellnessbereich mit Ausgang direkt zum Schwimmen im See. Frühstück vom Feinsten, Buffet und a la carte für jegliche Eierspeisen. Nicht zu vergessen den hervorragenden Espresso und Cappuccino. Zimmer mit Seesicht und erstklassigen Parkettböden sowie Service und Freundlichkeit der Angestellten waren hervorragend. Einfach alles zum Genießen.

Tolles Hotel, sehr freundliches Personal.

很好好好好

Great facility recently renovated, mindblowing restaurant view, incredible attention to details, and very kind staff

This hotel has undergone a new renovation and new rebranding just recently. The staff informed us it has just opened in July. The property is beautiful with very appointed interiors. The colors complimented the natural colors of the surrounding lake. I could not fault the property. My only negative feedback was the unfriendliness of the staff especially front desk. It came a bit of a surprise since the people of Zurich were very friendly and welcoming. However once we stepped back into the hotel were back to the weird cold pretensive greetings. The breakfast area was nice and a very delicious range of food- with a boutique feel.

The experience was lovely since the booking forward. They welcomed us very kindly, asked if we need anything. The check in was very quick and they escorted us to our room where we could ask them all about it. Room service is very good, food is amaizing with really beautiful views on the lake. Coffe is great, breakfast is relaxing and very high quality and rich. Hotel is maintenaned 10/10, high quality and feels luxurious. Only thing that I would maybe focus on a little improvement is about spa. It lacks a good sauna (maybe a small finnish one), as they have just 2 IR seats from Klafs that emit very little heat - at least with me. Otherwise, spa is clean, well equipped and with good views on the lake. Thank you for a lovely experience!