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Bekræftede anmeldelser
Placering9.3
Faciliteter9.1
Service9.2
Renlighed9.5
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Alle anmeldelser(1663)
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Anmeldelser med billeder/video(523)
Fremragende design(203)
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Negative anmeldelser(63)
khancn
Classic-værelse
Overnattede i mar. 2025
Forretningsrejsende
34 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. apr. 2025
service is good ,design of room is nice、next to many restaurants
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for this great review.We are truly heartened to hear that the service, room design, and our prime location near an array of dining options contributed positively to your stay at AKI Hong Kong - MGallery. Our team is committed to providing a comfortable environment and convenient access to the best of Hong Kong, and it's rewarding to know that we have succeeded in this regard.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
Gæstebruger
Deluxe studieværelse
Overnattede i feb. 2025
Solorejsende
21 anmeldelse
8.5/10
Meget god
Slået op den 16. maj 2025
first time to this hotel, room, service, cleanliness are all fine
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your experience with us.We appreciate your kind words and are delighted to hear that you enjoyed your stay at our hotel.It is wonderful to know that our team members provided you with excellent service and that you found the atmosphere comfortable and inviting. Our staff strive to deliver attentive hospitality in our stylish, cozy setting to ensure a memorable visit.We hope to have the occasion to welcome you back.Kind regards,Ohad Tiktinsky, General Manager
Anonym bruger
Superior-værelse med byudsigt
Overnattede i nov. 2024
Par
72 anmeldelse
7.5/10
Slået op den 11. dec. 2024
Zen vibes in the Japanese modern design. Note that most rooms are quite small in size but looks clean and contemporary.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We are delighted that you appreciated the clean and contemporary design of our hotel, which is crafted to provide a sense of tranquility amidst the vibrant city of Hong Kong.However, we understand that the size of our urban rooms may have felt restricted. We aim to maximize the available space with smart design solutions and in-room amenities to enhance our guest's comfort. Nonetheless, we value your input as it helps us to focus on areas of improvement.Finally, we are pleased that the modern Japanese aesthetic of our hotel contributed positively to the zen vibes during your stay. Our team takes great pride in curating an ambiance that allows guests to unwind and recharge.We are hoping to welcome you back in the future. All the best.Ohad Tiktinsky, General Manager
Gæstebruger
Deluxe studieværelse
Overnattede i maj 2025
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 2. jun. 2025
Excellent services from Front Desk. Always be welcomed by their warm greetings and recognition especially Michelle , Wilson and Marco. Will be back again very soon.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for reviewing your recent stay at our hotel.Your glowing review brings immense joy to our entire team.We are delighted that you valued the exceptional hospitality provided by our front desk personnel. The recognition of Michelle, Wilson and Marco's dedication to creating memorable experiences reflects our commitment to personalized service, which remains a cornerstone of our establishment.We eagerly anticipate the pleasure of welcoming you back in the near future.Best regards,Ohad Tiktinsky, General Manager
Fionabest
Classic-værelse
Overnattede i okt. 2024
Par
6 anmeldelse
8.5/10
Meget god
Slået op den 28. nov. 2024
The room card is very modern, you don’t have to click the floor after putting it on the sensor in the lift!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for this great review.We are truly grateful for your kind words and happy to hear that your stay at AKI Hong Kong - MGallery was an enjoyable one.We are delighted that you appreciated the modern amenities of our hotel, including our convenient room card system and the efficient lift sensor. Our aim is to provide a seamless and comfortable experience for all our guests, and we're glad that these features contributed positively to your stay.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
Timoneer
Classic-værelse
Overnattede i dec. 2024
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 19. jan. 2025
Very new hotel only open 2 years ago, great views from the gym
Oversæt
Svar fra overnatningssted: Dear Tiau, Thank you very much for this kind review of your recent stay.We are delighted that you appreciated the fantastic views during your visit, as well as our new facilities, including the gym. Our team worked hard to create a soothing atmosphere in our hotel, and it is gratifying to know that you enjoyed your time with us. We hope you also had the chance to explore the vibrant surroundings of Wan Chai, with its rich array of attractions and dining options.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
ALEXXELA88
Classic-værelse
Overnattede i apr. 2025
Andet
13 anmeldelse
8.7/10
Meget god
Slået op den 12. maj 2025
The service and design are good, except the hotel does not provide with the taxi reservation service.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback about your stay with us.We are delighted to learn about your experience at AKI Hong Kong - MGallery.It brings us great satisfaction to know that you appreciated our attentive service and elegant Art Deco-inspired design, which reflects our commitment to creating a sophisticated atmosphere for our guests.We acknowledge your comment regarding transportation arrangements. While we do not offer direct taxi booking services, our front desk team is always available to assist guests with transportation needs and can recommend reliable local taxi services.We hope you were able to take advantage of our prime location in Wan Chai, just minutes away from the Exhibition Centre MTR station, Hong Kong Convention and Exhibition Centre, and vibrant shopping areas.We look forward to welcoming you back for another pleasant stay.Best regards,Ohad Tiktinsky, General Manager
Gæstebruger
Classic-værelse
Overnattede i sep. 2024
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. okt. 2024
Really nice n warm welcoming from staff josie, brandon n iris. They upgraded us to the Tatami suite, with 270 degree view of WanChai, they also offer us breakfast buffet n welcome drinks. The buffet is very generous n the fruits r really fresh, will definitely stay at this hotel again next time visiting hk
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay at AKI Hong Kong - MGallery was memorable.We are delighted that you appreciated the warm welcome provided by Josie, Brandon, and Iris, and that the upgrade to our Tatami suite with its panoramic views of Wan Chai added an extra touch of enjoyment to your visit. It's great to know that the breakfast buffet exceeded your expectations with its variety and freshness, and that the welcome drinks served as a pleasant commencement to your stay. Your recognition of our team's hospitality and the quality of your overall experience is sincerely appreciated.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
Mei Hsiu
Superior-værelse med byudsigt
Overnattede i mar. 2025
Forretningsrejsende
4 anmeldelse
8.0/10
Meget god
Slået op den 25. apr. 2025
hotel is quite new and the location is nice where is near by the MTR. Japanese style which is quite simple but elegant. unfortunately, the room size is small but it is typical issue in HK's hotel . room bed is comfortable but not big enough for 2 , loving restaurant and great service at breakfast , will consider to stay again next time.
Oversæt
Svar fra overnatningssted: Hello Mei Hsiu,Thank you for sharing your experience with us.We appreciate your kind words about the modern ambiance and the refined, minimalist design inspired by Japanese aesthetics. It is rewarding to hear that you found the bed comfortable and enjoyed the breakfast service, which our team strives to deliver with care.However, the limited room dimensions can be a characteristic of accommodations in this vibrant city. We acknowledge your comments and recognize each guest's preference is unique; our staff are always ready to assist with any specific needs during your stay.Finally, we are pleased that you valued our convenient proximity to the MTR and that overall you found several aspects of your visit enjoyable. We hope your next visit will offer you a similarly pleasant experience.It would be a pleasure to have you return on another occasion.All the best,Ohad Tiktinsky, General Manager
Doechiu
Classic-værelse
Overnattede i feb. 2025
Forretningsrejsende
15 anmeldelse
5.0/10
Slået op den 3. mar. 2025
It’s not worth the price. The room is poorly designed. It wants to be Japanese but lacks functionality. For this price, you can get a better room in this location. The lighting panel is touch screen but takes a long time to turn on and it keeps switching itself on and off. The room is very humid and bathroom doesn’t feel clean. The tv was also broken. The management seems off, when I went to collect my bags there was no one at the concierge. When I went to the reception, it was very slow check in process and when I got there. She had to call to see where the bellboys were. Overall, a bit confusing.
Oversæt
Svar fra overnatningssted: Dear Value Guest, Thank you for taking the time to tell us about your experience at the AKI Hong Kong MGALLERY. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am truly sorry to read your displeasure at the service that you have received. I have covered your feedback with the relevant manager to ensure that we use this as an encouragement to improve. Thank you again for sharing your experience, and we are look forward to welcoming you back soon. Best RegardsOhad TiktinskyGeneral Manager
Gæstebruger
Classic-værelse
Overnattede i feb. 2025
Par
3 anmeldelse
8.0/10
Meget god
Slået op den 3. mar. 2025
Hotel customer service is good and interiors are very nice but room is very small. Hard to go around even just for 2 persons. Location wise the MTR is not near too, around 10-15 mins walk from the hotel. Breakfast don’t expect it to be a buffet. Set meal with unli-drinks and bread.
Oversæt
Gæstebruger
Deluxe tatami-værelse
Overnattede i feb. 2025
Solorejsende
10 anmeldelse
10.0/10
Enestående
Slået op den 28. mar. 2025
Even though the room is small, the service is good and room is clean. A very Japanese vibe
Oversæt
AF2310
Classic-værelse
Overnattede i jul. 2024
Solorejsende
32 anmeldelse
8.5/10
Meget god
Slået op den 24. aug. 2024
The tatami room was nice and clean, but the fan of the aircon aims directly at the bed, so it’s a bit breezy at night. Other than that it’s great
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your review.We are glad to hear that you found our tatami room to your satisfaction and appreciated its cleanliness.However, we understand that the airflow from the air conditioning unit may have caused some discomfort during your rest. We take note of your feedback and will look into potential adjustments to improve our guest's comfort.We hope we will have the opportunity to see you again in the future. Best regards,Ohad Tiktinsky, General Manager
Wilton Siu Tung
Deluxe tatami-værelse
Overnattede i jan. 2025
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 22. feb. 2025
awesome stay, it was quiet, clean, staff were all really polite and attentive. will def' come back again.
Oversæt
Gæstebruger
Classic-værelse
Overnattede i mar. 2025
Familie
31 anmeldelse
8.0/10
Meget god
Slået op den 24. maj 2025
The location is very good. The room is clean and tidy. the staff are nice
Oversæt
Svar fra overnatningssted: Dear Guest,We truly appreciate your thoughtful feedback about your stay at AKI Hong Kong - MGallery.We are delighted that you valued our prime position in the vibrant Wan Chai district, just moments away from major attractions and transportation hubs. Your recognition of our meticulous housekeeping standards and the warm hospitality provided by our dedicated team members brings us great satisfaction.It is wonderful to know that you experienced the seamless blend of comfort and convenience that defines our establishment, from our pristine accommodations to our genuine service approach.We would be honored to welcome you back for another exceptional stay.Best regards,Ohad Tiktinsky, General Manager