Urbanwood Ap Lei Chau anmeldelser

Booked 4D3N here for family of 12. We got the Family Superior room. Clean rooms, Polite and approachable staffs. Good window view, quiet place. Provided water and tea. Washroom with body wash and shampoo. 7th floor, have a kitchen where you can reheat your food, refill your water, read and dine. Location: Approx 200m from Lei Tung MTR South line Exit A. 118 hkd taxi from Central. 7/11 and Circle K convenience store nearby and local restaurants for food option. The have Bonzai restaurant as well in the same building. Only 1 elevator upto 28th floor and bit compact, challenging for those with big luggages, needs to queue and wait. Breakfast serves late at 8am, not appropriate for those with early booking for tours and activities. Its the same food everyday, no variations Daily room cleaning and changing of towels. They forgot to clean the dust in the window and bed overboard.

Housekeeping doesn’t remake the room if you stay more that 1 night, they jz top uo the amenity, doesn’t care about the bed. ( see below image, this is what you have after housekeeping done their work)  Only one lift in the building, you may take some times to wait for it.

The hotel is chic with Japanese boutique feel 60+ rooms. Optimal capacity for operation management. Room size is quite compact but tastefully designed to maximise space. View is stunning overlooking Aberdeen Marina with glass curtain wall. Deluxe pet friendly room with recliner is the best for a couple. Long stay is encouraged with attractive rates. Due to glass curtain wall design, temperature is high during summer and air-conditioning is tuned to high breezy and noisy. Fine for day time but annoying for bedtime. Need to wear hoodie ear plugs and mask for a good night 😴 Service man is so helpful and installed airflow deflector to ease discomfort. Blanket is light and warm. Service is excellent by HK standard with complimentary breakfast. We love the communal kitchen with island bar. Oasis in Urban forest

The room is small but quite comfortable and organized, making it a pleasant stay. Highly recommended.

Negative: Only one elevator for 28 floors. Deposit 500 HKD. Cleaning- not cleaning near elevator( see hair 3 days on the floor) Positive: Change towels every day Change sleepers every day

Great location and beautiful surroundings. Check in staff was helpful and spoke English quite well. Limited tv channels, but made for a great afternoon walk - 7/11 just around the corner.

Clean room and nice staff

I’ve never given a 1-star review before, but this hotel absolutely deserves it. Everything was fine until I had to store my luggage until 8 PM on the SAME DAY as my checkout. That’s when things started going downhill. First of all, their ad says they offer free luggage storage, but that’s only until 6 PM. And here’s the worst part: if you go past 6 PM, even by just a few minutes, they charge you 100 HKD per bag. We told the girl at the desk we just wanted to go out nearby to grab something to eat, and she arrogantly told us that we couldn’t exceed 6 PM because they need to “take care” of the bags, and it takes up their time and effort. Seriously? What kind of “effort” could possibly justify charging 100 HKD per bag for just a few extra minutes of their time? I’ve traveled a lot, and no hotel has ever treated me this way, especially by trying to charge such an outrageous fee. It’s honestly insulting. I will NEVER return to this hotel and would never recommend it to anyone. Horrible experience.

Rating the service 10/10. The reception staff on 10 October 2024 were extremely pleasant and accommodating. The room was perfect with the view of the harbour. Would definitely recommend this place.

Good place to settle

The room is small but well furnished. Comfortable bed. Good shower It is better than my expectations for the room rate is good. It’s not near the city Center, can take mtr to Admiralty or minibus to causeway bay. If you take the lift to mid level, there are lots of buses to different places and the airport.

Rooms are quite small and toilets shower is not working properly.

I am happy with the stay. It is located near the Main Street and the sea foods center. Staff were friendly.

i love this gem of a neighborhood. the suite is good although the lift is slow