Urbanwood Ap Lei Chau

Housekeeping doesn’t remake the room if you stay more that 1 night, they jz top uo the amenity, doesn’t care about the bed. ( see below image, this is what you have after housekeeping done their work)  Only one lift in the building, you may take some times to wait for it.

The hotel is chic with Japanese boutique feel 60+ rooms. Optimal capacity for operation management. Room size is quite compact but tastefully designed to maximise space. View is stunning overlooking Aberdeen Marina with glass curtain wall. Deluxe pet friendly room with recliner is the best for a couple. Long stay is encouraged with attractive rates. Due to glass curtain wall design, temperature is high during summer and air-conditioning is tuned to high breezy and noisy. Fine for day time but annoying for bedtime. Need to wear hoodie ear plugs and mask for a good night 😴 Service man is so helpful and installed airflow deflector to ease discomfort. Blanket is light and warm. Service is excellent by HK standard with complimentary breakfast. We love the communal kitchen with island bar. Oasis in Urban forest

Negative: Only one elevator for 28 floors. Deposit 500 HKD. Cleaning- not cleaning near elevator( see hair 3 days on the floor) Positive: Change towels every day Change sleepers every day

Great location and beautiful surroundings. Check in staff was helpful and spoke English quite well. Limited tv channels, but made for a great afternoon walk - 7/11 just around the corner.

I’ve never given a 1-star review before, but this hotel absolutely deserves it. Everything was fine until I had to store my luggage until 8 PM on the SAME DAY as my checkout. That’s when things started going downhill. First of all, their ad says they offer free luggage storage, but that’s only until 6 PM. And here’s the worst part: if you go past 6 PM, even by just a few minutes, they charge you 100 HKD per bag. We told the girl at the desk we just wanted to go out nearby to grab something to eat, and she arrogantly told us that we couldn’t exceed 6 PM because they need to “take care” of the bags, and it takes up their time and effort. Seriously? What kind of “effort” could possibly justify charging 100 HKD per bag for just a few extra minutes of their time? I’ve traveled a lot, and no hotel has ever treated me this way, especially by trying to charge such an outrageous fee. It’s honestly insulting. I will NEVER return to this hotel and would never recommend it to anyone. Horrible experience.

Rating the service 10/10. The reception staff on 10 October 2024 were extremely pleasant and accommodating. The room was perfect with the view of the harbour. Would definitely recommend this place.