Regal Riverside Hotel

Fordi jeg havde travlt på denne tur, havde jeg kun brug for et rent hotel med en behagelig seng til to overnatninger, så jeg bookede et standardværelse. Men resultatet var chokerende. Værelset var lille, som forventet, men renligheden var uventet dårlig. Kaffekopperne og mundskylleglassene havde pletter. Elkedlen var beskidt, og da jeg tørrede den med en serviet, var den sort... Der var stadig hår i bruseren. Det mest utålelige var dog hotellets lydisolering, eller rettere manglen på samme. Jeg kunne tydeligt høre, hvad der blev sagt i naboværelset. Udover den dårlige lydisolering havde hotellet ikke ordentligt installeret dørpumper og dørstoppere, så hver gang en dør blev sluppet, sagde den 'bum!' meget højt, og jeg blev vækket flere gange om natten. Folk, der stiller krav til hygiejne og søvn, bør tænke sig godt om, før de vælger dette hotel.

Værelset havde tre 1,5 meter senge, et badekar 🛁 til et afslappende bad, en karnap, garderobe, skrivebord og stole, sofabord, vanddispenser og meget mere. Sammenlignet med vores oplevelse i Tsim Sha Tsui, hvor vi betalte 900 HKD for kun én 1,8 meter seng, var 1200+ HKD her virkelig pengene værd!!! Det var perfekt til en familie på fire som os. Lige uden for hotellet 🏨 er der en løbesti langs floden. Man kan gå 20 minutter til Hong Kong Heritage Museum, som har et børneudforskningscenter, hvor man gratis kan læse bøger og lege med legetøj, og voksne kan også opleve gode udstillinger! Cirka 20 minutters gang fører til New Town Plaza, hvor Snoopy's World er på 3. sal og en dinosauruspark med ikke-motoriserede faciliteter er på 5. sal – alt sammen gratis for børn i alderen 5-12 år!

Fantastisk oplevelse under vores Hongkong-ophold, der er et busstoppested foran hotellet, som var fantastisk og nyttigt.

This is 5 times I book regal riverside the hotel is good thank you regal reverside my room is upgrade ❤️I recommend this hotel

Thanks to the Regal crew I can see this is a big hotel serving lots of tour etc. This is my first time staying at Regal even had been living in the neighbourhood for decades - for this reason I can imagine why the rooms seems to be old and outdated. From other reviews I found there's a self laundry service on the 8/F (HK$50 per token for 1 wash or 1 dryer) surprisingly there's a pantry as well - but my swipe card won't let me in. I haven't try any other facilities so can't tell. Floor staff are very polite I would say.

Hotel (front door )near the local bus stop and convenience stores.,so many restaurants (back door).Bus to Shatin central and airport bus as well.

Stay with family, good breakfast with nice river view. Can walk to Shatin MRT but a bit far.

I wasn’t very impressed when I went to my room. It wasn’t a very personal experience. The room was very small and barely any room to put my suitcase. I would not return there.

Booked this hotel for a stay in April. We arrived just after midnight. The entrance and foyer were promising. After check-in with 2 young children and several bags we were hopeful of a concierge service. There was a desk, but it was not staffed and this service not offered. On the way to the room there was a damp almost sewage smell to the lifts and the floor we stayed on. The wall paper and furnishings in the communal areas have not been maintained and are scruffy. There were signs for a communal kitchen and a cooking smell (not a good kind) was present through the corridors. We arrived at the room and the sewage smell intensified- it appeared to be coming from the bathroom. The room itself was shabby. Dusty, furniture and wallpaper dirty and tired. The ac vent thick with dust. The bathroom filthy and full of mould. Oddly a large free-standing fridge taking up much of the floorpace. We complained that night and were offered to swap the room the next morning. We didn't make breakfast the following morning as we slept in so I am unable to comment of the quality of the food. We went to see the pool area- one of the main reasons for staying- but it was empty and being renovated. The pool is only available in the summer this is subtley mentioned on the website- so be mindful if you book out of these times expecting it to be available. Other parts of the hotel were scruffy with a lot of maintaince work occurring The alterative room didnt smell of sewage, instead it had a smell of stale cigarette smoke. After a long conversation with the hotel staff we decided to end our stay after one night as the quality of the hotel was far lower than expected. The only positive about the experience was the partial refund we received- however this was not immediately offered and was painfully negotiated. It's next to the river, but the MTR isn't close, and the local shops are poor. The better Sha tin malls are about 10-15mintues walk. So location isnt that fantastic, but probably the biggest selling point of the hotel. I would avoid staying at this hotel. As we found out there are much better hotels at a similar price point in the area.