Nina Hotel Kowloon East

Nina Hotel Kowloon East anmeldelser

Nina Hotel Kowloon East

No.38 Chong Yip Street, Kwun Tong, Kwun Tong District, Hong Kong, ChinaVis hoteloplysninger
Nina Hotel Kowloon East
Nina Hotel Kowloon EastNina Hotel Kowloon EastNina Hotel Kowloon East
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Gæsteanmeldelser

4.3/5
Meget god
1668 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter4.2
Service4.3
Renlighed4.4
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Alle anmeldelser(1668)
Positive anmeldelser(1576)
Anmeldelser med billeder/video(401)
Nemt at komme rundt(171)
Store værelser(114)
Tæt på metro(106)
Venligt personale i receptionen(33)
Lækker morgenmad(21)
Har boet der flere gange(19)
Fantastisk swimmingpool(12)
Fantastisk havudsigt(10)
Negative anmeldelser(92)
Anonym bruger
Blissful Zone
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2025
After arriving at the hotel, check-in was smooth. Got the room quickly. The staff took the initiative to upgrade us to an executive floor suite. Very good experience The room is large and there are TVs in the bedroom and living room The bathroom is also very spacious Opening the curtains, I could vaguely see part of Hong Kong's seascape. The sheets are very clean Television also has different international channels. Can watch HBO etc. About 10 minutes from the subway station Transportation is 10 minutes convenient
Oversæt
Svar fra overnatningssted: Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Mr Ie
Blissful Zone
Overnattede i nov. 2024
Forretningsrejsende
20 anmeldelse
4.5/5
Fantastisk
Slået op den 3. jan. 2025
Location of the hotel is close to the Ngau tau kok mtr station , only have to go up and down the stairs, no escalator or lift, difficult in carrying heavy things . In industrial area , night time dark , nothing there . there’s one fruit seller selling fruit with very good prices , from hotel exit to left , nearby Mc Donald. One station further kwun tong MTR station a lot of activities, though nothing busy compared to Tsim Sha tsui or Causeway Bay .
Oversæt
6/7
Svar fra overnatningssted: Dear guest, Thank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future. Ringo Poon General Manager
Anonym bruger
Suite -Eksklusiv adgang til Nina Communal
Overnattede i nov. 2024
Par
101 anmeldelse
4.5/5
Fantastisk
Slået op den 30. dec. 2024
Everything is fine there but I do think service can still improve a bit.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Si
Blissful Zone
Overnattede i sep. 2024
Rejs med venner
3 anmeldelse
5.0/5
Enestående
Slået op den 3. okt. 2024
Thanks so much again for the great hospitality by Holly and the upgrade to suite! I’ve always loved staying at Nina Hotel Kowloon East since its inception, been coming back here for more than 10 years now. The services are always excellent and the rooms are clean, highly recommend!
Oversæt
Svar fra overnatningssted: Dear Si,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services. We hope that you enjoyed your stay and would appreciate if you could take a few moments to review your stay on Trip Advisor.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Anonym bruger
Blissful Zone
Overnattede i aug. 2024
Forretningsrejsende
61 anmeldelse
2.7/5
Slået op den 1. okt. 2024
Couple years ago this hotel (elan L hotel) used to be in tip top condition, but after Covid when it’s changed name to Nina, the quality dropped pretty drastically. Hotel room seems quite minimally maintained, especially the toilet where mould stains are quite obvious. Suggest to bring your own toiletries, the toothbrush toothpaste looks like some super cheap chemical paste, no longer using Colgate anymore. Staffs were not smiling most of the time, probably under staff or something. Do not recommend unless you’re there for the low price.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for sharing your recent experience whilst staying with us.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement. Regarding in room toiletries, due to in compliance with the Hong Kong Government's Product Eco-Responsibility Ordinance, the distribution off disposable plastic toiletries is prohibited, therefore we have replaced some of these items with non-plastic alternatives as our standard guest supplies. We hope to have another opportunity to show you with marked improvement at your next stay in Nina Hotel Kowloon East. Thanks again for your candid feedback and we look forward to welcoming you back to Nina Hotel Kowloon East. With warmest regards,Ringo PoonGeneral Manager
Chung Lam
Hyggelig Zone
Overnattede i feb. 2025
Solorejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 7. mar. 2025
The service that the employee provide for me is out of my expectation. I will recommend to my friends if they visit Hong Kong.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you so much for sharing your stay experience with us. We will certainly share your feedback with the team, as it is what encourages us to perfect our services. Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future. Ringo Poon General Manager
Joseph
Blissful Zone
Overnattede i jan. 2025
Par
35 anmeldelse
4.0/5
Meget god
Slået op den 7. mar. 2025
Good location, close to Metro & bus station. Roomy as compared to most hotels in HK. Will come back again in future.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you so much for sharing your stay experience with us. We will certainly share your feedback with the team, as it is what encourages us to perfect our services. Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future. Ringo Poon General Manager
Gæstebruger
Blissful Zone
Overnattede i jan. 2025
Solorejsende
3 anmeldelse
3.7/5
Slået op den 18. feb. 2025
It is close to a metro station kind of away from downtown. About 30 minutes ride to downtown. The neightborhood is pretty local. There are some restaurants close by. It's clean but the wooden tabletops in the room is rough and scratchy so doesn't look very clean. The room is roomy with high ceiling.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for sharing your recent experience whilst staying with us.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement.Once again, thank you for your time in sharing the comments and we do hope that we will have the opportunity to welcome you back.With warmest regards,Ringo PoonGeneral Manager
Gæstebruger
Blissful Zone
Overnattede i jan. 2025
Par
10 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. feb. 2025
This was my second visit and I stayed 3 days. Great location, close to mtr, many food choices around walking distance. Staff is helpful and room is neat and spacious, compared to other hotel room size in the same district.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Anonym bruger
Blissful Zone
Overnattede i jan. 2025
Rejs med venner
4 anmeldelse
4.5/5
Fantastisk
Slået op den 8. feb. 2025
The room cleaner is very good, but the miss in the customer service center is very bad. They will not help you solve the problem, but will only find reasons and excuses to keep you from asking questions, and even look at you with strange sight.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for staying with us recently and we appreciated your honest feedback.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement.We hope for another opportunity in the near future to welcome you back to Nina Hotel Kowloon East for a more enjoyable stay.Best regards,Ringo PoonGeneral Manager
David
Blissful Zone
Overnattede i jul. 2024
Forretningsrejsende
3 anmeldelse
4.0/5
Meget god
Slået op den 15. aug. 2024
This is the second time I stay at Nina and it's a great place, rooms are big and comfortable. The pool while small, has a great view of the bay!
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services. We hope that you enjoyed your stay and would appreciate if you could take a few moments to review your stay on Trip Advisor.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Gæstebruger
Blissful Zone
Overnattede i dec. 2024
Par
11 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. feb. 2025
the staff was nice, got upgraded to suite which was cozy big with surprising bathtub and balcony that can enjoy the Victoria harbour view, overall is a superb staycation experience
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services. We hope that you enjoyed your stay and would appreciate if you could take a few moments to review your stay on Trip Advisor.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Anonym bruger
Blissful Zone
Overnattede i sep. 2024
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 26. okt. 2024
Good services, tidy and convenient.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Gæstebruger
Comfy Zone Hjørneværelse - Eksklusiv Adgang til Nina Fællesområde
Overnattede i nov. 2024
Familie
2 anmeldelse
3.0/5
Slået op den 31. dec. 2024
Hotel is good, but service - awful, ION staff and reception staff are not experts in hotel services
Oversæt
Svar fra overnatningssted: We understand that your experience may not have fully met your expectations on this occasion. While it's unusual for us to receive comments like yours, we apologise for any inconvenience you experienced. However, the information provided is not sufficient for us to fully address your concerns. We kindly request that you share additional details with our Guest Engagement Manager. Your insights will help us improve and ensure a better experience during your next stay.Sincerely,Ringo PoonGeneral Manager
tansharon
Blissful Zone
Overnattede i nov. 2024
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 17. jan. 2025
Within walking distance to MRT. There was unexpectedly good food nearby. The water dispenser at the corridor was a great feature.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you very much for taking the time to share your wonderful experience with us! We were delighted to learn that you had a comfortable stay at Nina Hotel Kowloon East and you enjoyed the food and services we provided. It's our pleasure to create a relaxing experience for your stay. We look forward to serving you again soon! Ringo Poon General Manager