Crowne Plaza Hong Kong Kowloon East

Beautiful Hotel, shame a lot of sections were under construction but our stay was still good. We got upgraded which was really nice and the room was stunning. My husband really enjoyed the room we had and the staff were really helpful and attentive. Some of the housekeeping staff did struggle with English but most of the reception/restaurant team were fluent. Overall we had a wonderful stay and will likely come back.

Stay: mid-November 2025 (exactly when the 15th National Games were being co-hosted in Hong Kong and Guangdong) I chose this hotel for its convenient location (right above East Point City and PopCorn mall, only 20 minutes by MTR to Tsim Sha Tsui) and because Crowne Plaza usually delivers consistent quality. Unfortunately, the entire hotel was practically taken over by mainland Chinese sports delegations, provincial teams and officials, for the National Games. It was 100 % full and felt more like an athletes’ dormitory than a regular hotel. The elevator situation was a nightmare There are only four guest elevators. With hundreds of athletes, coaches, and staff moving around at the same times every day, waiting 5–10 minutes (sometimes 15) for a lift became completely normal. Twice I ended up squeezed into an absolutely packed elevator with mainland competitors who were wearing single-ear headsets (the kind security and team staff use). Fifteen-plus people crammed in, barely able to breathe, total awkward silence the whole ride. Dining was even worse Breakfast buffets turned into a free-for-all with large groups of athletes in tracksuits. I tried having dim sum at the hotel’s Chinese restaurant, Cest La Vie, I found myself competing with dozens of athletes for tables and food. Queues for everything, dishes emptied the moment they came out, and the replenishment speed simply couldn’t keep up. As a paying guest, it felt like I had accidentally walked into a private team canteen. Rooms were clean, the view from higher floors (Tseung Kwan O bay) was nice, and the usual IHG amenities were all there. The staff were clearly trying their best, but they were completely overwhelmed by the sheer volume of people. Bottom line Under normal circumstances, Crowne Plaza Kowloon East is probably a solid, comfortable choice. But when the hotel is effectively block-booked by massive mainland sports delegations during events like the National Games, the experience for regular travelers is miserable. Next time there’s a big mainland Chinese event or competition using this hotel as official accommodation, I’ll happily pay extra to stay in Tsim Sha Tsui or Central instead. Word of advice: if you see this hotel fully booked during any major Chinese sporting or government event, think twice!

Good stay. We like shuttle bus service to hi speed rail station.

Location is superb, accessible to mall, MTR, banks, supermarket. As in all in one when you're in Sai Kong area. Recommendable for travelers.

A hotel recommended by Trip.com. The hotel provides roomy hotel room with nice ambience. Not to forget, it is also connected to shopping mall & MTR station which makes it a strategic location to stay at.

I cannot believe receive a complimentary welcome drink at Cielo lounge 47/F Rooftop of the Crown Plaza Hotel Very amazing night view of Lohas - Lam tin - TKO bridge