Harbour Plaza Metropolis

Thank you trainee Krystal front office desk - great service. Very appreciative of the upgrade to a suite. For the price I paid approx 650hkd I gave it full stars. The hotel is a bit dated - cigarette smell, weak shower. Even so the location is outstanding as it’s next to a shopping centre and the view is incredible and for the price I paid cannot really complain. When it eventually renovates it will be able to return to its former glory.

Have stayed here a few times. Still don't like the fact that they oblige you to buy bottled water instead of providing water dispensers or filtered water. This service can be provided at a nominal cost with dispensers in the lobby or better on each floor if providing in each room seems too expensive. Another strange anomaly from this latest C.trip booking - when I checked-in the hotel informed that the advance payment made by me to C.trip for the room was only for the room and did not include taxes. They made me pay taxes separately at the time of check-in. Plus, as a Club member of the hotel I was expecting the usual late check-out but they said late check-out for Club HP members is applicable only for direct hotel bookings. For the same booking via C.trip the late check-out cost me an extra HKD 300. I was getting the same price from hotel website and C.trip but it seems opting for C.trip eventually turned out much more expensive for me. Probably my fault as I did not read the fine print carefully that unlike my previous booking for the same hotel, this time the C.trip did not include taxes. Sometimes they give you a price with taxes and sometimes without taxes included. A bit sneaky I must say but my bad from having missed reading it carefully. BTW the view from the room was spectacular - see attached pic. I guess I got lucky with a nice room upgrade at check-in - thanks to the check-in staff. I can't thank her by name as their name badge just said "trainee". :-)

In room guests have a buy one get one free offer for the buffet 👍🏻 worth it for the desserts Place was clean and the staff were friendly

Very terrible room, small rooms. We later upgraded to the one bedroom suite which is rather big with a kitchen, but the kitchen serve for no purpose. They have stove installed which is unusable, everything in the kitchen were full of dust. No kitchen utensils were provided. Also, such a big room with an utterly small bathroom. Definitely does not match the price. Be aware that they will come for room cleaning even without being called or asked for. The room was also noisy enough that you can clearly hear what other guests were talking when they pass by the room. Queuing time for check in was utterly long and there was no help provided with heavy luggage.

Hotel was perfect for an overnight stay in Hong Kong 🇭🇰

Slow service about the check-in procedures, but the room is very nice and have enough room, convenient location, nice night view from the room