Harbour Grand Kowloon

Harbour Grand Kowloon anmeldelser

Harbour Grand Kowloon

No.20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Kowloon City District, Hong Kong, ChinaVis hoteloplysninger
Harbour Grand Kowloon
Harbour Grand KowloonHarbour Grand KowloonHarbour Grand Kowloon
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Gæsteanmeldelser

4.4/5
Meget god
3726 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.3
Service4.3
Renlighed4.4
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Alle anmeldelser(3726)
Positive anmeldelser(3479)
Anmeldelser med billeder/video(1041)
Fantastisk havudsigt(472)
Nemt at komme rundt(326)
Store værelser(248)
Tæt på metro(185)
Toiletterne var af gennemsnitlig kvalitet(65)
Negative anmeldelser(247)
Nomadic legend
Deluxe værelse med udsigt til havnen
Overnattede i سبتمبر 2024
Familie
31 anmeldelse
4.2/5
Meget god
Slået op den 19 أكتوبر 2024
The hotel location is excellent and i paid extra money to take a room with a harbor view. The grandest view of the hotel comes from the top floor swimming pool which earns all the money paid even though after 8 pm we cannot go in that open terrace area. Gym is loaded with good exercise machines ,also has sauna bath and steam bath. Hotel as per some policy don’t provide toiletries so please arrange your own. Hotel staff is very professional and trained very well. Metro station is walking distance and bus station is also nearby.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
jaykaycie
Superior værelse med udsigt over havnen
Overnattede i سبتمبر 2024
Par
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 4 أكتوبر 2024
This hotel is a little off the city area but transportation wise is still bearable. Nearest MTR whampoa and is within walking distance. Stayed at different. first 2 photos is the cityview. Last photo is Seaview. Seems that the cityview have a bigger room, but Seaview provides a magnificent view. It was raining when we were there but I can't stop looking at the harbour. There are quite a bit of food nearby within 10-15mins. Quiet area but I love this place. Purchased a day -which is quite pricey, food just average in my opinion. As the dining area is pretty small, there are alot of people and the staff have to keep on clearing the table.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Andrew Poh
Superior-værelse
Overnattede i سبتمبر 2024
Forretningsrejsende
77 anmeldelse
4.7/5
Vidunderligt
Slået op den 11 سبتمبر 2024
Great Room With Great View of the Harbour. Good location to get around for my business meetings.
Oversæt
Gæstebruger
Superior-værelse
Overnattede i أكتوبر 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 24 أكتوبر 2024
very good experience. nice view and satisfied service. food is also good.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Gæstebruger
Superior-værelse
Overnattede i أغسطس 2024
Rejs med venner
1 anmeldelse
4.2/5
Meget god
Slået op den 14 سبتمبر 2024
Very clean hotel room, great room service, got a free birthday cake when staying there on the birthday day. Got free upgraded to a bigger suite too. I wish they provide hair conditioner on top of shampoo. Overall is really nice!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Andrew Curran
Courtview-værelse
Overnattede i سبتمبر 2024
Familie
47 anmeldelse
4.0/5
Meget god
Slået op den 2 نوفمبر 2024
very nice experience with family. recommend stay. food options also available
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Wing Hay
Superior-værelse
Overnattede i أغسطس 2024
Rejs med venner
7 anmeldelse
1.7/5
Slået op den 13 أكتوبر 2024
This hotel has really serious hygiene issue. I regret to express my dissatisfaction with my recent stay at the hotel. I encountered multiple issues that significantly impacted my experience. Initially, I had to change my room twice due to a serious plumbing problem. Upon waking up one morning, I discovered that the toilet water was black. I reported this to the receptionist, who informed me that the plumbing system was being cleaned and promised a cleaner would attend to the issue. However, upon returning late that night, the problem persisted, forcing me to request another room and relocate my belongings by myself. To add to my frustration, I woke up the following morning to find bugs crawling on the bed, which is completely unacceptable( it can lead to health issue). I approached the front desk once again, hoping for a resolution, but was met with mere apologies and an offer to move to yet another room or check out a day prior(I still have 1 night left). I also requested a refund for the previous night, given the unpleasant circumstances I endured, but my request was denied. Overall, my experience was far from satisfactory, and I believe these issues need to be addressed to improve future guests' experiences. Cleanliness is indeed a fundamental aspect that greatly impacts your experience with a hotel, would not recommend!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the areas which failed to meet your expectations and we will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We appreciate your valuable feedback as it is only through your comments we would be able to improve our service standards. We look forward to welcoming you back in the future. Best wishes,Harbour Grand Kowloon Management
Anonym bruger
Superior-værelse
Overnattede i سبتمبر 2024
Andet
25 anmeldelse
4.0/5
Meget god
Slået op den 21 سبتمبر 2024
Everything is good, but they don’t provide any toothbrushes. I will visit again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Lois G
Superior-værelse
Overnattede i أغسطس 2024
Rejs med venner
79 anmeldelse
4.0/5
Meget god
Slået op den 6 أكتوبر 2024
Nice hotel. Staff are very nice and helpful. They upgraded me to a bigger room as I visit often.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Charlene128
Superior værelse med udsigt over havnen
Overnattede i أغسطس 2024
Par
19 anmeldelse
4.0/5
Meget god
Slået op den 1 سبتمبر 2024
Free upgrade to larger room with sea view. Large and clean bath tub, convenient location
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Gæstebruger
Superior-værelse
Overnattede i أغسطس 2024
Solorejsende
54 anmeldelse
4.7/5
Vidunderligt
Slået op den 23 أغسطس 2024
The room is clean. Nice pool and gym, a big choices of the sport equipments in the gym. The staff is friendly. But it's bad that there is not even a small bottle of water in a hotel of this level. Cleaning room every day
Oversæt
6/8
Svar fra overnatningssted: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Olga Tue
Tårn Byudsigt Værelse
Overnattede i يوليو 2024
Rejs med venner
2 anmeldelse
3.5/5
Slået op den 13 سبتمبر 2024
The hotel is huge, but it’s really not a five star hotel. The check-in process is crazy, people stand in lines to check in for hours, so be smart and just go directly to the receptionists ignoring their bickering about the checking time and reception opening time. The hotel doesn’t provide water and usual shower necessities in the rooms (the say they do it for the Earth protection against plastic), however, you can purchase all that at the reception. The room design seems nice to the eyes until you actually start using the room as it lacks closet space and storage space in general. However, if you choose a room with harbor view (we stayed at the new tower block on 33rd floor) you won’t notice all the minors ‘cause the view is really stunning. The fitness center could be renewed and the pool could be cleaner. The breakfast selection is various, but it lacks European food and provides yes mainly with Chinese and some Indian meals. The breakfast buffet is open from 7 AM to 10 AM, so keep in mind that if you are even one minute late you won’t be allowed to the restaurant.  The location of the hotel is not really central, it’s about 2 km away from all the activities, however, it’s close to the big bus station and to the metro. And there is also a big promenade right outside the hotel that leads you along the Victoria Harbor to the Stars Alley, K11 mall, Hong Kong museum of Art and the ferry pier.
Oversæt
6/9
Svar fra overnatningssted: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Ma57erG
Courtview-værelse
Overnattede i يوليو 2024
Par
14 anmeldelse
5.0/5
Enestående
Slået op den 28 يوليو 2024
Location is perfect. Quiet and relaxing with beautiful views of the harbour. Also close to more busy areas such as Mong Kok and close to ferry departure points that take you directly to Central. Whampoa metro station is walking distance from the hotel and taxis are easy to catch right outside the door. The room is stunning and clean. Very modern. Staff are friendly and helpful. Checkin is busy so be prepared to wait. Restaurant in the hotel serves incredible food with stunning views. Amazing pool and fitness center.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Tanishq
Superior-værelse
Overnattede i يوليو 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 28 يوليو 2024
I like the hotel so much. Everything was so aesthetic and beautiful. The staff was super friendly. They were helpful and I like the hotel so much. I highly recommend people to come and visit the place. The hotel is nice.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Gæstebruger
Superior-værelse
Overnattede i يوليو 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 9 يوليو 2024
got upgraded to suits room. The service was nice and their actions were quick. However the food is average and there’s not many options. The view was spectacular.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management