Venetian Hostel

老闆服務態度非常惡劣，多次言語威脅，26號3人辦理入住，説3點開辦理入住，結果等到下午3.40還沒進房，耽誤了一天行程，而且多次要求我們調整酒店，要我們3個人換成一間房，我出兩間房的價格給我們住一間房，不同意老闆劉開始言語威脅，諷刺。最後各種拖延到了3.40還辦理不了入住，訂單上面寫的15點35，實際延誤到了15點46。第4天因為價格太貴了，出行之前我們衹能定3人間，最後給我們安排一個比2人間還要小的房間，與宣傳嚴重不符，我們無意間看到隔壁的3人間是標準的3人間，給我們的是個最小的2人間的2張床，在房間根本不能轉身，而且幾個房間的配套設施，不是掛淋浴的掛鈎斷了，就是地漏堵了，洗個澡，水可以漫到腳踝，還有間房門把手直接不能碰，一碰就掉了，這是紙做的房間，狗屎態度，各種言語威脅，去了這麼多次香港，這是唯一一次遇到這種奸商！平台不處理，我直接報警， 媒體曝光

房間裏蟲子很多，賓館很隱蔽，標牌很難找。周圍環境也很糟糕。圖一為蟲子，圖四為環境

衞生很差，真的很差，味道很難聞，住了三天都不來整理房間，叫過來整理，説超過三天才會整理，起碼垃圾也要扔一下，就店都沒垃圾桶可以扔。不要來真的噁心。廁所水會返到房間，房間全是濕的。住了三天，濕了三天。

i booked a double room with 2 beds with window and they gave me a completely different room. it was a single room without window. and it was the dirtiest place i have ever stayed. it was right next to the door so it was very noisy, there were 3 russian guests who kept knocking on the door all night long. i was awake the whole first night and it affected my hong kong experience. the hotel owner seems to be mainlander, i think they are not just fooling me. if you want to lose stupid money and happiness then stay here. for the same money, i had a good experience at Woody House Wan Chai. they have free coffee, breakfast, water, tea. i will never go back here

Location: Location of the hostel is fantastic, located right at Nathan Road shopping street. Tst Mtr Station entrance is just few steps away. Superb 👍 Lift is easily accessible, 24/7, have security guard. Split lift with building level number. 👌 Room: Acceptable condition. It is ok for me as I just use it for sleeping. Most of the time I m not at hostel. ☺️ Staff: Very polite staff, helpful. Send some email reminder n guide for easy check out. Thank you for the effort. 👍 Improvement suggestion: This hostel is using window type air conditioner. Cooling performance is great. However, it is too noisy when turned on. Not a normal compressor noise level. Suggest Hostel management to check the condition of the ac. 😇 Overall, it is ok. Acceptable. Will consider to stay here again next trip to HK. 🤝

They try their best, and I am sure they give you the best they have, but the rooms are really small and not comfortable. I understand Hong Kong has one of the most expensive square meters in the world, but the room I slept first night was the worst I stayed in my life. They shouldn’t put anyone there. I had nightmares the entire evening. You can see the pictures. I asked to change and I paid more 6 US dollars per night for a 5 mts room. More 3% for paying with visa (the only place asked me that in the entire city). So, I would say, search better. Maybe you can get better, even in the same building. The location is fantastic.