Gæstebruger
11. august 2022
As a small family we booked this hotel having Restaurants, a huge Pool and beach access. Unfortunately None of the Restaurants was open (except next to the pool) and the big pool on top was closed for renovation. No information at the reception about the issues, only that you have to pay a resort fee on top (39 USD) per day. In addition the pool was very, very dirty (milky water) - you really do not want to swim here. there was also a lot of noise from the pool renovation! So why do we pay a daily resort fee?? Further, we booked a ocean front (Meersicht) room here on Trip.com and were surprised to see that we received an Intercostal view room as the Reservation was not correctly translated by Trip.com. as summary, you do not wanted to have so many surprises in your holidays - this is far away from relaxing family time!!! very disapointing!!
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