DoubleTree by Hilton Hotel Holland

Amazing time with my family.

房間又老又臟，完全對不起Hilton旗下品牌。

Liked everything. Cool place that's out of the way from the busy areas and hotel was in great condition.

Staff was VERY friendly. Room could have been cleaner there was food and drinks in the fridge from previous occupants. Grounds are a little nerve wracking overgrown landscaping and surrounding buildings closed down, people loitering in the parking lot just made us feel a little unsafe coming and going. Pool was very clean and staff was nice overall was a nice stay.

Did not like that staying here 3 nights, they wanted extra charge for 1 pm checkout instead of 12pm?? Did not appreciate room service just walking in at 8:15 am without knocking. There was a do not disturb sign on door. Quite alarming. Quite rude. Quite scary..

Nothing was stated about either construction or something going on. Boxes everywhere in the lobby, upstairs, downstairs, pool area and outside. Tree trimming service had all the trees cut and getting ready to put them through a shredder - very loud. Quit serving breakfast at 10am- no one notified us when we checked in. Missed breakfast by 10 minutes!!!!!! Bathroom vent filthy. Air conditioner kept going off, having to constantly reset the thermostat to keep room comfortable. Advised clerk at front desk and she said she'll make a note for the maintenance team! Of course it did us no good. Bottled water in room was $3.99. When we went to Windmill Island they had the same size bottled water for $1.00! Didn't offer any reduction due to the clutter and disorderly look of the facility. Would not recommend this place.