Hyatt Place Salt Lake City/Cottonwood

挺乾淨，周邊方便

Quality hotel and very clean. However, had an issue checking in with the night staff. Hotel was pre-paid for with family members card, that family member wasn’t present and they wouldn’t accept the specific card for a $25 room deposit, after the room was paid for. Alternative cards weren’t working as I’m not an American citizen. I was then threatened by the staff member to have my reservation cancelled as I showed frustration with the matter. This took place before 11 PM and after a full day of driving. I would have been forced to find another hotel mid night. There was no attempt to try and fix the issue or find an alternative route. I waited an hour in the lobby trying to find a way around this. Cash was not to be accepted. I had a letter written from my father which included his drivers license and signature, this was showed to the staff member at the beginning but wasn’t accepted; no attempt to contact my family member was made. However, after an hour the staff member finally accepted the credit card along with the written letter.

Anything is good only the suit is not like other hotel really suit . Smaller room than general suit room

We loved our stay. Easy access on and off the freeway. Made it quick to get where we needed to go.

Nice Stay The gym and breakfast buffet were good. The hot tub was also nice. We enjoyed our stay.

Nice rooms, staff was good to deal with, problem is this is the noisiest hotel I have ever stayed at short of a hotel located near an airport. Located right by a busy roadway which is only part of the problem. One idea Hyatt, soft closing doors in your entire building. From 6:00am to check out it was slam after slam. Don’t expect to sleep in at this hotel! Probably should have figured when I noticed our room was equipped with a white noise player. Way over priced for the noise! Will not re visit.