Hotel Bohonito Holbox

The room was beautiful and nice designed

Needs some work. Hot water did not work and after they fixed it you still needed to take a quick shower before it went to cold. My husband left a note at the front desk and I emailed them around 4. Someone showed up around 9pm to fix it. The shower head needs to be replaced, there was water all over the bathroom floor. A piece of furniture with 4 drawers was basically broken, so the drawers did not close. Quite often there wasn't anyone at the front desk. The staff was very friendly and helpful.

The hotel is quite expensive and did not meet the expectations of an expensive hotel. The rooms are without windows, they are humid and dark, and we had multiple large roaches in our room. When we notified the staff they sprayed bug spray on the floor, when we should have been moved to a different room. The sinks are built so the water runs on to the counter and on the floor. Furthermore the staff failed to refill the water supply and we had to notify them.

Pésimo servicio , nos engañaron en la aplicación no especificaron que estaba en remodelación y no era habitable , la encargada nos a solución más que te quiere dar una habitación que ni siquiera está limpia

No se alojen en este hotel, nos robaron nuestro dinero y NO NOS DIERON NINGUNA SOLUCIÓN, no ofrecen mostrar las cámaras ni nada, por favor no vayan así evitan que les pase lo que nos hicieron a nosotros.

Rentamos este hotel porque tenía nevera y tv. Cuando nos dieron la habitación no tenía ninguno de los 2. Preguntamos y nos dijeron que nos iban a poner nevera y tv. Pero nunca lo hicieron. También nos dijeron que nos iban a cambiar de cuarto y tampoco. El Wi-Fi no funciono por 2 días Se fue la luz por 12 horas Por el precio pueden buscar algo mejor.