Hørby Færgekro

We booked 'dining week' offers to celebrate a birthday with dinner at the 'FærgeKro'. It was very good, we all choose the veggie options which comprised mushrooms on toast followed by spinach ravioli. Dessert was a creamy cake. We drank good quality wines. There was no charge for tap water! Service was friendly if a little slow at times, perhaps intentional? The very stylish, light and bright restaurant was busy. The view across the bay towards Holbæk at sunset was fantastic. I'm sure we'll be back!

I was really looking forward to going to this place after a much needed renovation was ostentaciously completed. But I was bitterly disappointed. Being just myself and a friend, imagine our surprise that one of our starters was forgotten by the waitress. Unfortunately that was not the worst, nor the last, of our worries. The (socalled) waitress brought out our bottle of red wine already uncorked. This is absolutely unacceptable, but based on the fact that we wanted to give her some level of flexibility, we decided not to comment - which I concede is our own mistake. But then the clueless waitress brought out our main courses which I, before looking at the plates, could smell were burnt. Back to the kitchen they went - however the sauce boats and our once-used cutlery remained on the table. With the advent of new mains, cutlery and sauce, the old still resided on our table. And they probably thought that we would re-use the old spoons from the sauce boats with our new warmish sauce - or just didn’t care. Sad to say, we couldn’t be bothered, so we had to pour the sauce resulting in sauce stains on the table which is just annoying. The waitress was MIA, no clearing of spent utensils, no replenishment of wine - completely out of her depth. And not because she appeared to be overly taxed workwise. She had the time to stroll through the restaurant and past our table several times without a care in the world. Oblivious. Though it has newly been refurbished, it wasn’t completed yet. Walls remained unpainted and a long list of snaggings. But at least the host thought things were going well apparently. He was quite chatty with some other tables, and very obviously inebriated. Then there was the issue about noise level. Though we were sat some tables away, we could hardly hear ourselves due to an unsolved accoustic issue in the room. A table of 10, were a bit loud - as is to be expected - it just meant that we had to talk very loudly ourselves. That is something that ought to have been catered for in conjunction with the refurbishment. Missed opportunity. Such a shame. All in all: slack/poor/non-existing service, pretty but poorly thought through refurbishment, and average food quality. With the pricepoint as it is, they can only get a paltry 1 star.