Renaissance Hoi An Resort & Spa

Renaissance Hoi An Resort & Spa anmeldelser

Renaissance Hoi An Resort & Spa

Block 6, Phuoc Hai, Cua Dai Ward, Cua Dai, Hoi An, Quang Nam Province, VietnamVis hoteloplysninger
Renaissance Hoi An Resort & Spa
Renaissance Hoi An Resort & SpaRenaissance Hoi An Resort & SpaRenaissance Hoi An Resort & Spa
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1 nat

Gæsteanmeldelser

9.1/10
Fantastisk
76 anmeldelse
Bekræftede anmeldelser
Placering8.2
Faciliteter9.1
Service9.4
Renlighed9.4
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Alle anmeldelser(76)
Positive anmeldelser(35)
Anmeldelser med billeder/video(16)
Fantastisk ophold!(17)
Venligt personale(14)
Fantastisk swimmingpool(11)
Lækker morgenmad(9)
Fantastisk havudsigt(7)
Tilbyder afhentning/aflevering(6)
Fantastiske værelser(6)
Negative anmeldelser(2)
Josh Burley
Deluxe-værelse med kingsize-seng og balkon
Overnattede i aug. 2024
Par
8 anmeldelse
9.0/10
Fantastisk
Slået op den 16. aug. 2024
We had an amazing time at Renaissance! The staff were so helpful, a special mention to Tran who assisted us with a big smile during our time in beautiful Hoi An. The hotel even provides a shuttle bus for guests to-and-fro Hoi An Old Town.
Oversæt
Svar fra overnatningssted: Dear Josh Burley,Thank you so much for your wonderful review! We’re delighted to hear that you had such an amazing time at Renaissance Hoi An, and we’re especially pleased that Tran’s friendly assistance made your stay even more enjoyable. It’s also great to know that you appreciated our shuttle service to Hoi An Old Town.We look forward to welcoming you back for another memorable stay soon!Best regards,Renaissance Hoi An Resort & Spa Team
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Claire BB19
Juniorsuite
Overnattede i dec. 2024
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 24. dec. 2024
Beautiful resort, includes a kids room, ping pong. Breakfast is very good. Restaurant is good but a bit pricy. Junior suite well adapted for families.
Oversæt
Svar fra overnatningssted: Dear Claire BB19,Thank you for choosing to stay with us at Renaissance Hoi An Resort & Spa and for taking the time to share your thoughts. We are delighted to hear that you enjoyed your stay and found our resort beautiful and well-suited for families. It’s wonderful to know that the kids' room and ping pong facilities added to your experience.We're also happy that you enjoyed our breakfast and found the Junior Suite to be a great fit for your family. Your feedback regarding the restaurant is also appreciated, and we will review it carefully to ensure we continuously meet our guests’ expectations.We truly appreciate your feedback and look forward to welcoming you and your family back to our resort for another memorable stay.Best regards,Renaissance Hoi An Resort & Spa Team
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Susanna
Deluxe-værelse med kingsize-seng og balkon
Overnattede i nov. 2024
Solorejsende
9 anmeldelse
9.5/10
Vidunderligt
Slået op den 13. nov. 2024
Its far frm the town but it is worth for the stay especially if u want a chill and relax gateway
Oversæt
Svar fra overnatningssted: Dear Susanna,Thank you so much for your review and for staying with us.We’re glad to hear that you found our resort a perfect spot for a relaxing getaway, even though it's a bit farther from town. We hope to welcome you back soon for another peaceful retreat!Best regards,Renaissance Hoi An Resort & Spa Team
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Gæstebruger
Deluxe-værelse med kingsize-seng og balkon
Overnattede i feb. 2024
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. feb. 2024
Great stay here! Beautiful facility with friendly staff and amazing buffet. Highly recommend!
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay with us and enjoyed our beautiful facilities, friendly staff, and amazing buffet. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay!Best regards,Renaissance Hoi An Resort & Spa Team
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Neetu
Deluxe-værelse med kingsize-seng og balkon
Overnattede i mar. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 13. mar. 2025
It was excellent stay
Oversæt
Svar fra overnatningssted: Dear Neetu,Thank you so much for staying and leaving us a review.On behalf of the brilliant team, we would like to thank you once again for choosing our resort to stay and we appreciate your comment for us as well. We hope to welcome you back soon.Thank you and best regards,Renaissance Hoi An Resort & Spa Team
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Gæstebruger
Deluxe-værelse med kingsize-seng og balkon
Overnattede i jul. 2023
Rejs med venner
1 anmeldelse
8.5/10
Meget god
Slået op den 22. jul. 2023
good very very good but morning restaurant water is dirty and dish is , too
Oversæt
Svar fra overnatningssted: Dear Sir/Madam , We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our restaurant left a positive impression on you. We look forward to seeing you again among us. Yours very truly, Tan Thi Hong Director Of Operation
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aejin82
Deluxe-værelse med kingsize-seng og balkon
Overnattede i apr. 2023
Familie
11 anmeldelse
8.5/10
Meget god
Slået op den 16. apr. 2023
It was my first time stay. We stayed 4night with 14monrh old baby. It would be nicer if they have a baby pool but they have kids club which my baby love to spend time there. Service was good everyone was very friendly. I love to back again to stay there.
Oversæt
Svar fra overnatningssted: Dear Sir/Madam, Thank you for your kind review, We are delighted to read that you had a wonderful experience during your stay at Vinpearl Resort and Spa Hoi An. We enjoyed reading your compliments about our employees, who can go extra mile to create an amazing experience to you and your family. We hope to be able to welcome you back in the near future . Sincerely, Tan Hong(Ms) Director Of Operation
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Gæstebruger
Deluxe-værelse med kingsize-seng, havudsigt og balkon
Overnattede i jul. 2024
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 29. jul. 2024
Amazing!!!
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you so much for staying with us and leaving a wonderful review.On behalf of our brilliant team, we would like to express our sincere gratitude for choosing our resort. We truly appreciate your feedback and are delighted to know that you had a memorable stay. We look forward to welcoming you back soon.Best regards,Renaissance Hoi An Resort & Spa Team
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Gæstebruger
Deluxe-værelse med kingsize-seng, havudsigt og balkon
Overnattede i apr. 2025
Par
11 anmeldelse
9.5/10
Vidunderligt
Slået op den 12. apr. 2025
プールが広い。部屋のTVが大きい。 ルネッサンスは朝食の種類多く、時間も11時までやっているのは嬉しい。 スタッフも皆さん感じ良い。 マイナスな点は、 部屋のシャワーの排水が良くなく、下に水が溜まった点。 ホイアンへの無料シャトルバスがありますが、早めに予約しないと良い時間帯は席が埋まってしまいます。 ホテル周りは静かな環境。周辺には何もありません。ホテル前にマートとレストランが1軒あります。マートは品揃えが少なく、法外な値段設定でした。 grab taxi や grab food は利用可能です。 子連れ客も多い為、カップルでゆっくりしたい方には向かないかもしれない。
Oversæt
6/8
Svar fra overnatningssted: Dear valued guest,Thank you for taking the time to share such a detailed review! We're thrilled to hear you enjoyed our spacious pool, in-room amenities, and the wide variety of breakfast options. It’s also wonderful to know our team made a positive impression during your stay.We appreciate your feedback regarding the shower drainage and shuttle bus availability. We sincerely apologize for any inconvenience and will share your comments with the relevant teams to improve these areas. Your insights about the surrounding area and facilities are also very helpful for us to better support our guests’ needs.Thank you again for choosing Renaissance Hoi An Resort & Spa. We hope to welcome you back for an even better experience in the future!Best regards,Renaissance Hoi An Resort & Spa Team
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Gæstebruger
Deluxe-værelse med kingsize-seng, havudsigt og balkon
Overnattede i feb. 2025
Forretningsrejsende
11 anmeldelse
10.0/10
Enestående
Slået op den 5. mar. 2025
有免費的大巴接送到會安古城！ 服務周到。泳池直麪大海。強烈推薦。
Oversæt
Svar fra overnatningssted: Dear valued customer,Thank you so much for your kind words and recommendation! We're thrilled you enjoyed our complimentary shuttle to Hoi An Ancient Town and the beachfront swimming pool. We hope to welcome you back soon for another relaxing stayBest regards,Renaissance Hoi An Resort & Spa Team
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Gæstebruger
Deluxe-værelse med kingsize-seng og balkon
Overnattede i mar. 2025
Par
5 anmeldelse
8.5/10
Meget god
Slået op den 21. mar. 2025
Grand Hôtel un peu excentre à 4 km de Hoi An au calme en bord de plage avec une très belle piscine large et longue suffisamment équipée en transat. Tout le personnel est accueillant gentil serviable et souriant. Les chambres sont grandes propres literie bonne et bien insonorisée ce qui est très important au Vietnam ou tt le temps tout est en construction. Une navette au centre ville AR est proposée gratuitement toutes les heures jusqu à 21h. Jacuzzi sauna et hamàn inclus dans le prix et spa en supplément Le petit déjeuner est copieux et excellent face a la mer où on bénéficie d une vue à 360 degré. Des jardins et cocotiers bordent le complexe. Les dîners sont aussi fins et de qualité sinon avec un Grab ou c est peu cher vois pouvez vs restaurer facilement à divers prix. Hoi an est une jolie et agréable petite ville où il fait bon vivre de séjourner et profiter du e balade en barque illuminée le soir avec les lanternes ce qui donne un côté magique.
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Oversæt
Svar fra overnatningssted: Dear valued customer,Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed your stay with us and appreciated our facilities, services, and the warm hospitality of our team. It’s great to know that the pool, spacious rooms, shuttle service, and our breakfast with the sea view contributed to making your experience memorable.We’re also glad you had the opportunity to explore the charm of Hoi An, especially the magical evening lantern boat rides.We hope to welcome you back soon for another blissful stay. Should you need anything for your next visit, feel free to reach out to us.Best regard,Renaissance Hoi An Resort & Spa Team
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WayLu
4 Soveværelser Villa Ocean
Overnattede i okt. 2024
Rejs med venner
7 anmeldelse
2.0/10
Slået op den 8. okt. 2024
收掉的廚餘就是亂丟房間門口！真是高水準的服務。 絕對不會再去，marriott就是給這種服務？這是 住過最糟糕villa
Oversæt
Svar fra overnatningssted: Dear WayLu,Thank you for your feedback. We truly regret the negative experience you encountered during your stay. Your concerns, especially regarding the cleanliness and service, have been brought to the attention of our management team, and we are taking immediate steps to rectify these issues.We appreciate your comments and hope to have the opportunity to welcome you back in the future with an improved and more pleasant stay.Best regards,Renaissance Hoi An Resort & Spa Team
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딘아헝두
Villa med 3 soveværelser
Overnattede i sep. 2023
Familie
3 anmeldelse
9.0/10
Fantastisk
Slået op den 30. sep. 2023
가족여행으로 가는거라 무조건 리조트로 알아봤는데 아침에 눈 뜰때마다 바깥 풍경에 행복했습니다 직원들도 친절하고 조식도 한식이 있어서 나쁘지 않았습니다 다만 택시기사님들이 빈펄리조트 다낭점과 매우 헷갈려 하시기 때문에 마사지샵이나 픽드랍 요청하실때 호텔 주소를 캡쳐를 하신 뒤에 사진으로 보내드리는게 정확할거에요 ... 두번정도 기사님들이 잘못 내려주셔서 왔다갔다 시간이 많이 소요 되었습니다 ... 다음번에 친구들이나 남자친구와 오게 된다면 다낭쪽으로 숙소를 잡는게 좋을거 같아요 호이안 안에서도 쫌 안쪽에 위치 하고 있어서 그랩이나 배달음식 시켜먹을때도 금액이 많이 들거나 음식점들이 근처에 많이 없습니다 ... 그럼에도 불구하고 가족들이랑 다낭을 또 방문 하게 된다면 고민없이 이 리조트를 방문하게 될것 같습니다 :-)
Oversæt
6/15
Svar fra overnatningssted: Dear Sir/Madam, Xin chào! We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl Resort & Spa Hoi An. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future. Best regards, Tan Thi Hong Director Of Operation
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하은희
Deluxe-værelse med kingsize-seng og balkon
Overnattede i sep. 2023
Par
1 anmeldelse
6.0/10
Slået op den 4. sep. 2023
위치가 멀어서 거의 그랩 타고 다녔어요!! 수영장은 넓고 좋았으나 한번가기 좋은곳 같다는 느낌이 들었어요
Oversæt
Svar fra overnatningssted: Dear Sir/Madam , We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our swimming pool left a positive impression on you. We look forward to seeing you again among us. Yours very truly, Tan Thi Hong Director Of Operation
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수영
Deluxe Twin Seng med Balkon
Overnattede i aug. 2023
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 9. aug. 2023
호이안 빈펄 바다와 어울러진 수영장 조식이 너무 맛있었어요. 다음에는 다른 빈펄도 방문하고 싶어요
Oversæt
Svar fra overnatningssted: Dear Sir/Madam,Xin chào!We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl Resort & Spa Hoi An. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future. Best regards, Tan Thi HongDirector Of Operation
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