Silk River Hoi An Hotel & Spa

The hotel was in very good location for us as we can walk fine to the old quarter. The hotel itself is very beautiful & clean and staffs were all very friendly. The breakfast was very good too and was different menu options everyday. We had dinner there few times too which was really nice. And the dry cleaning service we used was very useful too.

It’s a little far from the old town, but free bicycles are provided and cycling is also a pleasure.

A little far from old town, but free bike rental at hotel or 20 mins walk. Good location for quiet night. Wifi was very weak, kept connecting and disconnecting. TV also kept pausing, due to lousy network connection. Good service, once you book they will message you to provide chargeable transport to their hotel. We went for a massage but its expensive and not good, also skipped some steps and cut short the massage (paid for 1 hr but only had 45 mins of massage). Overall clean room, good breakfast, clean pool. But on the first day during breakfast, my boss was asked for his room number 3 times, even while eating. He thought it was a bit rude and they should have a system to check on entrance and let the guest eat peacefully after. Also during checkout, the lady was super persistent to get me to write a review on trip advisor while staring at my phone screen while I type. She didn't even care that my driver was already outside waiting for me. I thought that this behaviour was a little overboard as she could have just trusted me to complete the review while I was in the car. And also give me the privacy to write a proper review instead of keep staring at my phone and reading the review while I type and trying to 'advise me what to write'. But overall enjoyed my stay.