Zest Resort & Spa Hoi An anmeldelser

Svar fra overnatningssted: Dear YU KAN LUI ,Thank you for sharing your feedback with us. Sharing your experience is motivated for us to improve our services.To have a unique style, we decorated the rooms in details with unique antique items from many regions of the country. Therefore, these decorations are difficult to find in the market and the price are quite expensive. We hope you can understand and accept the price.As we always care about the well-being of our customers, so that our staff usually check all facilities before checking in. We will check and repair the old facilities immediately. We sincerely apologize for this problem.We have checked the information about the hotel's shuttle service and realized that our driver came to the old town to pick you up. When our team are aware of miss-information, we asked him to pick you up at An Bang Beach immediately. Fortunately, you came back our hotel safelly. Yours sincerely,Hotel Management Team