Hoian Sincerity Hotel & Spa

Enjoyed our stay at the hotel. The receptionist Silvia was very helpful and kind. Will definitely come back again.

This hotel is amazing the room is big nice and clean staff are very friendly and good English

Tourists staying here must be careful with your belongings to avoid them being stolen! An incident happened during my stay at the hotel. My branded Louis Vuitton scarf was stolen by a room cleaning worker. When I asked the front desk, their explanation was that the worker accidentally took it along with the towels and bed sheets? I was puzzled! The scarf has such a distinctive pattern and different color, how could it be mistaken? After a few hours of searching, they finally returned the scarf to me, but it had been cut and had pilled! I was very disappointed with the cleaning worker, although the front desk lady was very patient and apologized sincerely. This is a hotel strongly recommended by my friend, located in Hoi An city, Vietnam—Hotel Hoi An Sincerity. Indeed, their service is excellent, and the front desk staff are very kind and helpful in dealing with our issues and explaining travel details. The breakfast is also very rich and delicious. I just feel the bed is a bit too old and not very comfortable to sleep on. Overall, I would rate it 7 out of 10.

Quite simply a great place to stay

Nơi đáng để ở khi đến với Hội An. Gia đình tôi đã ở đây rất nhiều lần mỗi khi quay lại Hội An

직원분들 친절합니다 체크인 체크아웃시 캐리어를 직접 운반해 주실뿐 아니라 볼때마다 반갑게 '신짜오'하며 인사해 주십니다 자전거를 빌릴수 있어 올드타운뿐 아니라 로컬 '탄안마켓'까지 쉽게 구경할수 있었습니다 또한 리셉션 예약후 셔틀버스로 나이트마켓, 안방비치를 무료로 다녀올수 있어 편리합니다 아침 조식뷔페도 휼륭하며 더운 낮시간 풀장에서 수영하기 좋습니다 수영장은 최대 수심 1.8미터로 주의가 필요합니다 호이안에 다시 온다면 꼭 방문할 생각입니다