Lot 9, Phuoc Trach - Phuoc Hai New Residence Area, Au Co, Cua Dai, Hoi An, VietnamVis hoteloplysninger
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1 nat
Gæsteanmeldelser
7.5/10
68 anmeldelse
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Bekræftede anmeldelser
Placering6.7
Faciliteter7.1
Service7.8
Renlighed8.3
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Alle anmeldelser(68)
Positive anmeldelser(54)
Anmeldelser med billeder/video(11)
Negative anmeldelser(2)
Michael
Executive-suite
Overnattede i apr. 2025
Familie
5 anmeldelse
8.5/10
Meget god
Slået op den 15. jul. 2025
Great service and decent breakfast. Kids enjoyed the pool. we ordered room service a couple times and the food was good. We will return on our next trip to Hoi an
Oversæt
Svar fra overnatningssted: Dear Mr. Michael Medina, Thank you so much for your wonderful review! We’re truly delighted to know that you and your family had a great time with us – from the delicious breakfast and room service to the fun at the swimming pool for the kids. Your kind words mean a lot to our team. We look forward to welcoming you back to Muong Thanh Holiday Hoi An Hotel on your next visit to Hoi An! Kind regards, Pham Thuyen (Mr.) - General Manager
Worldisabeautifulplace
Deluxe-2-personersværelse med havudsigt
Overnattede i feb. 2025
Solorejsende
29 anmeldelse
10/10
Enestående
Slået op den 30. mar. 2025
Beautiful hotel attached to silk village. You can take a free tour of silk village , learning the process of making silk.
Oversæt
Svar fra overnatningssted: Dear Mr./Ms. Andrews,On behalf of the management and staff at Muong Thanh Holiday Hoi An Hotel, I would like to sincerely thank you for choosing to stay with us and for taking the time to share your feedback.Your comments are truly appreciated and serve as a great motivation for us to continuously improve our service quality. We are delighted to know that you had a pleasant experience, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Pham Van Thuyen (Mr.) - General Manager
Svetlana Solnyshkina
Deluxe-værelse med to enkeltsenge
Overnattede i jun. 2025
Familie
23 anmeldelse
3.5/10
Slået op den 11. jul. 2025
Последний отзыв соответствует только реальному положению дел в отеле. Начнем с заселения. Заселили на 4 этаж 412 номер: сейф не работал,душ тек. Инфраструктура уставшая.джакузи воду наверно не меняют.Много было отзывов про хорошие завтраки,так хуже завтраков мы не видели.из фруктов арбуз яблоки и гуава.детям нечего было есть из заявленного детского меню только хлопья.из овощей даже помидор не было.пляж хороший только смущают корабли и какие то пушки из которых льется что то темное,предположили песок.на пляже вообще никого, море мелкое.к вечеру еле по щиколотку.и еще самое классное меня практически вынуждали заплатить за ребенка 130000 донгов,хоть номер забронирован на 1 взрослого и 2 детей.общий вывод отель до 2 звезд еле дотягивает.интерьер номера,хороший. Еще забыла добавить что вид из номера был на стройку,так как жили 1 день не было критично.лежаков у бассейна 6 штук
Oversæt
6/10
Svar fra overnatningssted: Уважаемая госпожа Светлана Солнцышкина,Прежде всего, благодарим Вас за то, что выбрали наш отель, а также за то, что нашли время поделиться своим отзывом.Нам искренне жаль узнать, что Ваше пребывание не оправдало ожиданий. Все Ваши замечания по поводу состояния номера, завтрака и других аспектов обслуживания были внимательно зафиксированы и переданы соответствующим отделам для немедленного рассмотрения и устранения недостатков.Что касается внешних обстоятельств — строительных работ поблизости и реконструкции пляжа, проводимой городом, — к сожалению, они не находятся в нашей компетенции. Тем не менее, мы всегда стараемся информировать гостей и минимизировать возможные неудобства.Нам искренне жаль, что во время пребывания мы не получили от Вас обратной связи, ведь наша команда всегда готова помочь и оперативно устранить любые возникшие трудности. Это дало бы нам возможность улучшить Ваш отдых еще во время пребывания.В отеле Muong Thanh Holiday Hoi An мы постоянно стремимся повышать качество предоставляемых услуг, и Ваш откровенный отзыв — важный ориентир для нашего развития.Еще раз благодарим Вас, госпожа Светлана, и надеемся вновь приветствовать Вас в будущем с улучшенным качеством сервиса.С уважением,Администрация отеля Muong Thanh Holiday Hoi AnDear Ms. Svetlana Solnyshkina,First of all, thank you very much for choosing to stay with us and for taking the time to share your experience.We are truly sorry to hear that your stay did not meet your expectations. Your feedback regarding the room facilities, breakfast, and other aspects of the service has been seriously acknowledged and shared with the relevant departments for immediate review and correction.Regarding external factors such as nearby construction and the ongoing beach renovation project by the city – we understand these may have impacted your experience. Unfortunately, such activities are beyond the hotel’s direct control, though we always strive to keep guests informed and comfortable.We sincerely regret not having received any feedback from you during your stay, as our team is always ready to provide timely support and solutions if we are made aware of any issues. This would have given us the chance to make your stay more pleasant.At Muong Thanh Holiday Hoi An, we are continuously working to improve our services, and your honest review serves as a valuable reference for us to do better.Thank you again, Ms. Svetlana, and we truly hope to welcome you back in the future with improved experiences.Warm regards,
GiaMinh
Deluxe-værelse med to enkeltsenge
Overnattede i apr. 2025
Rejs med venner
31 anmeldelse
7.0/10
Slået op den 14. jul. 2025
Khách sạn nằm nơi yên tỉnh, cơ sở vật chất tạm. Bãi biển bên kia đường sạch sẽ
Oversæt
Svar fra overnatningssted: Dear Mr. Minh, Thank you for taking the time to share your feedback about your recent stay at Muong Thanh Holiday Hoi An Hotel. We’re pleased to hear that you appreciated the peaceful location and the clean beach just across the road. We also acknowledge your comments regarding the hotel facilities and will strive to improve to better serve our guests in the future. We hope to have the pleasure of welcoming you back to Hoi An soon. Kind regards, Pham Thuyen (Mr.) - General Manager
THI ANH VAN
Deluxe 2 enkeltsenge værelse med udsigt til floden
Overnattede i jul. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 10. aug. 2025
Chất lượng phục vụ tốt , rất hài lòng ……………………………………………,,,,,,
Oversæt
Svar fra overnatningssted: Xin chào Quý khách,Khách sạn Mường Thanh Holiday Hội An xin gửi lời cảm ơn chân thành đến Quý khách vì đã tin tưởng lựa chọn khách sạn cho kỳ nghỉ vừa qua. Chúng tôi rất hạnh phúc khi biết rằng Quý khách hài lòng và đánh giá cao chất lượng dịch vụ tại đây. Những phản hồi tích cực như vậy chính là nguồn động lực to lớn để toàn thể cán bộ nhân viên khách sạn không ngừng nỗ lực, hoàn thiện và nâng cao chất lượng phục vụ mỗi ngày.Chúng tôi hy vọng sẽ sớm có dịp được chào đón Quý khách quay trở lại Hội An trong thời gian gần nhất, để tiếp tục mang đến những trải nghiệm thật trọn vẹn và đáng nhớ.Trân trọng,Phạm Văn Thuyên (Mr.) – Giám đốc điều hành Khách sạn
Gæstebruger
Deluxe-2-personersværelse med havudsigt
Overnattede i jun. 2025
Familie
16 anmeldelse
9.0/10
Fantastisk
Slået op den 11. jul. 2025
Для переночевать очень не плохо.
Oversæt
Svar fra overnatningssted: Dear Ms. Natalia Shcherbakova, Thank you very much for taking the time to share your feedback with us.We’re glad to know that you had a pleasant stay and appreciated our facilities, service, and wellness offerings. Your positive remarks are truly encouraging to our team. We also take note of your comment regarding the environment, and we will continue working hard to enhance the overall guest experience. We hope to have the opportunity to welcome you back to Muong Thanh Holiday Hoi An Hotel for an even more enjoyable stay in the future. Kind regards, Pham Thuyen (Mr.) - General Manager
Olga Sb
Deluxe-2-personersværelse med havudsigt
Overnattede i mar. 2024
Par
17 anmeldelse
9.5/10
Vidunderligt
Slået op den 8. maj 2024
Хороший отель с прекрасным обслуживанием. Персонал очень клиентоориентированный. В ресторане очень хороший завтрак. Из недостатков- шумный кондиционер.
Oversæt
Svar fra overnatningssted: Dear Mr. /Mrs. Olga,Thank you very much for having taken the time to provide us with your observations about your stay at hotel. We take your feedback and observations to heart, kindly rest assured this information is very useful to assist us to improve on our service and product. Once again, thank you for your recent stay with us and we would be delighted to have the opportunity to welcome you back for another visit in the future.Kind Regards,Tran Anh Thu (Mrs.) - General Manager
Trần Mạnh Hùng 88
Deluxe-værelse med kingsize-seng
Overnattede i maj 2025
Familie
1 anmeldelse
8.0/10
Meget god
Slået op den 14. jun. 2025
Mọi thứ trong mức ổn
Oversæt
Svar fra overnatningssted: Dear Ms. Trang,On behalf of the management and staff at Muong Thanh Holiday Hoi An, I would like to sincerely thank you for choosing to stay with us and for sharing your positive review.We’re very happy to know that you had an enjoyable stay and were satisfied with our services. Your kind words are a great encouragement for our team to continue improving every day.We truly hope to have the pleasure of welcoming you and your family back in the near future.Kind regards, Pham Thuyen (Mr.) - General Manager
HYUNYUL JO
Deluxe 2 enkeltsenge værelse med udsigt til floden
Overnattede i aug. 2023
Par
5 anmeldelse
10/10
Enestående
Slået op den 17. sep. 2023
이곳은 호이안 올때마다 항상 묵는곳
수영장 최고
45미터 길이 깊은곳은 1.8미터 깊이
수영할 사람은 최고
Oversæt
Svar fra overnatningssted: Dear Mr. HYUNYUL JO,Thank you very much for having taken time to post your review about your recent stay at Mường Thanh Holiday Hoi An hotel. It was our great pleasure to read that you had an enjoyable stay with us. Our team feel very encouraged & motivated with your great comments on everything during your 3nd time staying with us. We do hope we will be able to welcome you back in the near future. Kind Regards,Tran Thi Thu Hoa (Mrs.) - General Manager
ryanwang
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2023
Forretningsrejsende
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 29. jan. 2024
雖然是老飯店,但房間空間、清潔...等很不錯。早餐也豐盛。
Oversæt
Svar fra overnatningssted: Dear Mr./ Mrs. Ryanwang,Thank you very much for having taken time to post your review about your recent stay at Mường Thanh Holiday Hoi An hotel. It was our great pleasure to read that you had an enjoyable stay with us. Our team feel very encouraged & motivated with your great comments on everything during your stay with us. We do hope we will be able to welcome you back in the near future. Kind Regards,Tran Thi Thu Hoa (Mrs.) - General Manager
Công
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2024
Par
3 anmeldelse
6.0/10
Slået op den 28. mar. 2024
Mọi thứ tạm chấp nhận
Oversæt
Svar fra overnatningssted: Xin chào Quý khách, Thay mặt ban quản lý và nhân viên khách sạn Mường Thanh Holiday Hội An, tôi xin gửi lời cảm ơn chân thành tới quý khách hàng vì đã tin tưởng lưu trú và sử dụng dịch vụ tại khách sạn chúng tôi. Những lời góp ý của Quý khách thực sự rất hữu ích để chúng tôi không ngừng cố gắng nâng cao chất lượng dịch vụ. Khách sạn hy vọng sẽ có cơ hội được đón tiếp quý khách hàng quay lại trong thời gian tới. Trân trọng cảm ơn, Trần Anh Thư (Mrs.) - Giám đốc điều hành Khách sạn
hạnh HB
Deluxe-værelse med kingsize-seng og udsigt over floden
Overnattede i dec. 2022
Familie
6 anmeldelse
7.0/10
Slået op den 28. jan. 2023
Buffet ít món, ăn tạm đc. Hơi xa trung tâm nhưng gần biển nên cũng ok 👌
Oversæt
Svar fra overnatningssted: Xin chào Quý khách,Thay mặt ban quản lý và nhân viên khách sạn Mường Thanh Holiday Hội An, tôi xin gửi lời cảm ơn chân thành tới quý khách hàng vì đã tin tưởng lưu trú và sử dụng dịch vụ tại khách sạn chúng tôi. Những lời góp ý của Quý khách thực sự rất hữu ích để chúng tôi không ngừng cố gắng nâng cao chất lượng dịch vụ. Khách sạn hy vọng sẽ có cơ hội được đón tiếp quý khách hàng quay lại trong thời gian tới. Trân trọng cảm ơn,Trần Thị Thu Hòa (Mrs.) - Giám đốc điều hành Khách sạn
Nomad06874317343
Overnattede i jun. 2025
Par
10/10
Enestående
Slået op den 13. jul. 2025
We stayed here for 2 days for our honeymoon and it was the best stay and our best selection ever. We booked a sea view suite and it was amazing. Very spacious and mesmerizing view. It was my birthday on the day of checkout and they also wished me with delicious cake. Receptionist Thao and Thu were very polite and friendly. They also arranged rental scooter for us immediately. We recommend this for your Hoi an trip.
Oversæt
Svar fra overnatningssted: Dear Mrs. David Dhanashree, Thank you very much for your kind review of Mường Thanh Holiday Hoi An hotel. We were delighted to read that you had a wonderful experience whilst staying at our hotel. We will certainly pass your compliments to all our team members you have encountered and are sure they will be thrilled to hear about them. Once more, thank you very much for your visit and we hope to welcome you back at Mường Thanh Holiday Hoi An hotel in the near future. Kind Regards, Pham Van Thuyen (Mr.) - General Manager
Gæstebruger
Overnattede i aug. 2025
Andet
10/10
Enestående
Slået op den 1. sep. 2025
I had a lovely experience staying at Muong Thanh Hoi An Hotel. The room was clean, cozy, and perfect for a relaxing getaway. The location is also convenient — close to the beach and not far from the old town. One small but memorable moment during my stay was when I needed a lighter to light my scented candle. I called the front desk, and Mr. Hung, the receptionist, went out of his way to find one for me. He brought it up to my room personally with a warm smile. It was a small gesture, but it made me feel truly cared for. Mr. Hung was professional, helpful, and always friendly. Thanks to his kindness, I was able to enjoy a peaceful evening in my room just the way I like it. I highly appreciate the thoughtful service and will definitely choose Muong Thanh Hoi An again in the future. Thank you, Mr. Hung, and the whole team!