I had the pleasure of staying at Hoian Central Hotel and was thoroughly impressed with the exceptional customer service provided by the staff (Jasmine, Lien (spelling could be wrong) and Anna. From check-in to check-out, they went above and beyond to ensure our comfort and satisfaction.
The breakfast offerings were surprisingly varied and delicious. While the amenities were standard, the hotel's focus on service more than made up for it.
What truly sets this hotel apart, however, is its commitment to integrity and customer care. After checking out, the staff discovered a Visa card left behind and promptly messaged me to arrange its return to my new hotel. This level of honesty and consideration is rare and truly appreciated.
Thank you Hoian Central Hotel for an outstanding stay and exemplary service! I highly recommend this hotel to anyone seeking a warm and reliable experience.
Rating: 5/5 stars
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