Equatorial Ho Chi Minh City anmeldelser

The staff here are exceptionally friendly and the hotel is spotless! I travel frequently across Europe, the US, and Southeast Asia, and I can confidently say this is one of the best in terms of room condition and service. I look forward to returning soon!

Hotel chosen for the second time during this year. As per last time confirmed that salon for breakfast appears to be too small for the number of guests in the hotel. Just one day and for some rooms breakfast was arranged at 11th floor as temporary due to the high numbers of people. I suggest to keep it as definitive. Moreover Coffee machine for espresso coffee it’s too old and very slow. It causes a lot of people waiting also because it’s just one. Food offered at breakfast was acceptable. Room size was ok but bathroom with some problems in the shower where it was not easy to adjust the temperature of water (or too hot or too cold). Anyway it seems to be an hotel too much tourism oriented, instead of business oriented which I would have preferred.

Equatorial HCMC is a great and relaxing hotel to stay in District 5 with easy access to downtown. Hotel has great service, wonderful breakfast, friendly staff like Haley. Gym has great weightlifting setup and pool is great too!

Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good

A great option for a stat in HCMC. 30 min walk to the city centre. Clean and comfortable hotel. Very attentive staff from check-in to check-out. Good breakfast with lots of choice.

Love staying here every time I’m in HCM. Friendly staff. Spacious, clean room. Great spa and gym with big sauna and hot tub. Quieter and scenic part of the city.

"I was very impressed by the staff in the spa room. When I started feeling unwell, they took exceptional care of me. Thanks to their treatment, I felt much better afterward."

The staff members were kind, however, we had issues with our room - cockroaches. The manager responded really well and immediately upgraded our room to suite. We appreciated their expressed concern and apologies.

Very strategic location, good services, clean and tidy

Having training in the hotel. Comfortable for stay, staffs were friendly eventhough their English is just okay. Will recommend this hotel again for training (if any)

Tayce and Justin is very good at service

Equatorial is a fantastic place to stay, either for a holiday or a business trip. Excellent staff and top-notch Food service! Love it and will be back!

I have good impression with this hotel. All staffs of hotel are very kindness. Especially, the shuttle bus' driver Mr.Lan is really kindness. When I used shuttle  bus some times, he is always smile every time. I want to thank him again. I'll stay again on next visit in Ho chi Minh.

My first stay at this hotel in Ho Chi Minh City was, unfortunately, the worst hotel experience I've had. Despite its 5-star rating, the room was shockingly dirty. I found food leftovers on the carpet, hair in the toilet, and it appeared as though someone had just used the bathroom before I checked in. The receptionist staff was friendly and professional, and they switched me to a new room. However, the new room was just as bad, with stained towels and an overall unclean feel. Exhausted from a long business trip, I was too tired to request yet another room change. Overall, the receptionist handled the situation professionally and sent a fruit basket and a letter of apology. I hope the management moves on to improve the coordination between the reception and cleaning teams, ensuring rooms are properly cleaned and inspected before handing them over to guests.