Saigon by Night Luxury Hotel

I was given Lvl 1. Mosquito in room, bed has squeak sound, TV not working, can hear next room talking at night. The plus point would be the friendly staff and easy to find food around.

Receptionists both night and day time are very helpful, but manager so bad. I come here with my family booking for 4 people stay in family room, then 2nd night, my dad and sister come more, I have ask to stay together and pay for extra people. Manager said ok, to add extra 2 people, pay 400,000VND to stay together or pay for another standard room 600,000VND for 2 paxs. And I can pay by cash for family Room is 1,100,000VND excluding Breakfast, then I check in Trip.com, it is just 41$ (about 1,050,000VND) for 4paxs including breakfast. I try to negotiate if he can discount for us cos I gonna stay at lease 1 week here, he said he can’t. He said I can booking via online. I agree with him cos online is cheaper than pay by cash, so I prefer to choose which way is save money. Then I confirm him if my dad and sister come, I just pay 400,000VND. He did agree with my question. When late evening, my Dad arrive, I do pay 400,000VND, and my dad and sister go to room. 5min later, I was informed that manager not approved to stay. I need to book another room. Due to I book online, he didn’t get full cost. So wanna get more profit. Then I check online, it is 22$(about 570,000VND) including tax for standard room with breakfast, so I told receptionist, even that kind of a liar business, but I can booking one more room cos my dad arrive and late evening already and we already paid for family room already. I pay one more room to stay together. I decide to book via online again, since it is cheaper than pay by cash. At the meantime, the manager call receptionist, receptionist told him that I prefer to book via online. At that time, when I confirm to booking, suddenly cost change. From 22$ to 27$(680,000VND) excluding Breakfast. That is such bitches VN manager can do for customer. I suspect that he go to change cost in Trip.com immediately to force me to pay by cash. That is such a bad behavior of business especially to challenge with customer.

가족여행, 여자분들은 절대 피하시길.. 특히 유아동데리고는 절대 못있어요. 좁은 비상구에는 저렇게 이거저것 쌓아두고 방문도 헐겁습니다.