Nicecy Hotel - Nguyen Trai Street

The hotel is in a great location. Although it is in the city center, there is not the slightest noise. The cleaning is very good. The morning breakfast is not bad. The staff is polite.

Wouldn’t book again. Had originally booked for a basic room and when checking in was asked to pay additional although everything was already paid prior as they had some room discount running at the time of booking? We paid extra to upgrade to a bigger room with a window as the basic room had poor ventilation. The bathroom had a puddle of water on the floor - the cleaner said she didn’t clean it properly so wiped it dry with a towel. Later in the evening when showering water went all over the floor again as something was wrong with the seal from shower to the rest of the bathroom. Asked the staff to come see so they could get it fixed, as well as provide extra towels to dry the floor. Next day had the same issue and had maintenance come to have a look. After 5 minutes he claimed that he fixed the problem but no change as after a shower the floor was wet again. Asked reception for more towels to dry the floor - thank goodness we were checking out the next day! Location was ok, close to places we wanted to go. It has an elevator which is great but there are a set of stairs to get up into the entrance/reception.

I had a great experience with the hotel. The air conditioning worked well and kept the room cool, so I was able to sleep comfortably. The hotel room had an old-fashioned vibe, but overall it was good. The only issue I had was with the toilet. I kept hearing flushing sounds even when I wasn't using it. It might be a problem with the water pressure or something, I don't know haha. *picture not related