The Reverie Saigon Residential Suites

The Reverie Saigon Residential Suites anmeldelser

The Reverie Saigon Residential Suites

69A Dong Khoi, Ward, Street, District 1, Ho Chi Minh City, VietnamVis hoteloplysninger
The Reverie Saigon Residential Suites
The Reverie Saigon Residential SuitesThe Reverie Saigon Residential SuitesThe Reverie Saigon Residential Suites
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Gæsteanmeldelser

4.7/5
Vidunderligt
66 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.8
Renlighed4.8
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Alle anmeldelser(66)
Positive anmeldelser(30)
Anmeldelser med billeder/video(8)
Fantastisk ophold!(9)
Venligt personale(7)
Fantastiske værelser(5)
Negative anmeldelser(1)
Gæstebruger
Suite med 1 soveværelse
Overnattede i jan. 2025
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 19. feb. 2025
The place, scenery and customer service is superb. Would definitely book again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed the scenery, our service, and your overall experience at The Reverie Saigon Residential Suites. It would be our pleasure to welcome you back for another exceptional stay. Looking forward to seeing you again soon.Warm regards,The Reverie Saigon Residential Suites Team
Gæstebruger
Suite med 1 soveværelse
Overnattede i okt. 2024
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2024
great location, friendly staff a little expensive but very nice.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for staying with us and for your kind words! We are thrilled to hear you enjoyed our great location and friendly staff. While we understand that the pricing might feel a bit high, we’re glad you found your experience to be worth it. Once again, thank you and we hope to welcome you back to The Reverie Saigon Residential Suites for another memorable stay soon.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon Residential Suites
Yolanda Agustina Lapian
Suite med 1 soveværelse
Overnattede i nov. 2024
Rejs med venner
18 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. dec. 2024
Nice hotel and great location
Oversæt
Svar fra overnatningssted: Dear Yolanda Agustina Lapian,Thank you for your recent stay at The Reverie Saigon Residential Suites and for your valuable review. I am delighted to learn that you had an enjoyable stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon Residential Suites for another amazing visit once your plans bring you back to Ho Chi Minh City.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon Residential Suites
Rosie
Suite med 1 soveværelse
Overnattede i nov. 2022
Forretningsrejsende
7 anmeldelse
4.2/5
Meget god
Slået op den 12. jan. 2023
Staff is not professional as they should be in a 5 star luxury hotel
Oversæt
Svar fra overnatningssted: Dear Rosie,Thank you for staying with us during your recent visit to Ho Chi Minh City.We would like to understand more about your experience as we never wish our guests to leave with such impression.Kindly share with us more detail to our hotel contact email address. We look forward to hearing back from you soon and hopefully having the change to welcome you back. Thank you and kind regards,Thu Thuy Nguyen - Assistant Director of Rooms
Guaishoupdk
Suite med 1 soveværelse
Overnattede i dec. 2024
Par
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 9. feb. 2025
設備齊全,感覺可以來一場説走就走的旅行啦~🏖 衞生:房間很乾凈, 環境:靠近中心區域,很方便 服務:很棒。酒店服務人員很用心。
Oversæt
Svar fra overnatningssted: Dear Guaishoupdk,Thank you for your kind review about your stay at The Reverie Saigon Residential Suites. We are delighted to hear that you enjoyed our well-equipped facilities, convenient central location, and attentive service. Providing a clean and comfortable environment for our guests is always our priority.We hope to welcome you back for another wonderful stay soon.Best regards,The Reverie Saigon Residential Suites Team
Linda da
Suite med 1 soveværelse
Overnattede i jun. 2024
Rejs med venner
16 anmeldelse
5.0/5
Enestående
Slået op den 5. jul. 2024
太舒服啦!有洗衣機可以洗烘,活動空間也很大 喜歡大空間的住這裡沒錯啦~
Oversæt
6/7
Svar fra overnatningssted: Dear Linda da,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the spacious accommodations and the convenience of the in-room laundry facilities. It’s great to know that our large spaces met your needs. Your comment will continue to encourage their efforts to provide exceptional service to all our guests.Once again, thank you and on behalf of the team, we look forward to welcoming you back to The Reverie Saigon Residential Suites for another comfortable stay if your travels bring you to Ho Chi Minh City again.Warm regards, Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon Residential Suites
Gæstebruger
Suite med 1 soveværelse
Overnattede i jan. 2024
Rejs med venner
2 anmeldelse
4.5/5
Fantastisk
Slået op den 2. mar. 2024
裝修豪華舒適,服務態度良好,下次依然會選擇萬韻夢幻套房公寓。 Ps:介紹中酒店是華人禮遇酒店,但並沒有會中文的前台服務員。有待改善。
Oversæt
Svar fra overnatningssted: 尊敬的貴賓,感謝您選擇西貢萬韻酒店式公寓並分享您的入住體驗。 非常高興收到您對我們的反饋,對於喜愛公寓的豪華裝飾、舒適氛圍和積極的服務態度,我們非常榮幸。關於您對於酒店式公寓中文前台工作人員的建議,我們非常重視會盡快落實,期待您下次光臨西貢萬韻式公寓。祝好!Serena – 中國賓客關係總監
SHENG XIONG
Suite med 1 soveværelse
Overnattede i nov. 2023
Solorejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 11. jan. 2024
跨年時入住 前台人員服務良好 都帶著笑容 進出大門都有人幫你開門 房間很大 很漂亮 謝謝訂房部的安排 這次旅程留下難忘的回憶 下次來胡志明還會選擇這裡
Oversæt
6/9
Svar fra overnatningssted: 尊敬的Sheng Xiong,感謝您選擇西貢萬韻酒店歡慶新年,並花時間分享您的積極體驗。 我們很高興你有美好的入住體驗並花時間分享您的愉快體驗。為客人創造難忘的回憶是我們努力的目標,我們很高興能成為您特殊旅程的一部分。我們期待您下次訪問胡志明市時再次接待您。祝好!Serena – 中國賓客關係總監
Gæstebruger
Suite med 1 soveværelse
Overnattede i okt. 2023
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 13. nov. 2023
방문했던 전세계 호텔 중에 최고였어요 당일 일정 다 취소하고 숙소에서만 있었네요 뷰도 정말 좋고 야경도 너무 좋았고 직원들 서비스도 좋습니다 영어도 다 잘하셔서 의사소통에 문제없어서 좋아요 여기 호텔만 보고 호치민 다시 가고싶어요 다음에 간다면 여기서만 머무르면서 스파나 조식 서비스도 이용할 예정입니다
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for taking the time to share your positive review regarding to your recent stay at The Reverie Saigon. We're thrilled to hear that you loved your stay at The Reverie Saigon! Our team takes great pride in providing excellent service, and it's always rewarding to know we've made our guests' experiences memorable.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay.We hope to see you again soon in your next trip to Ho Chi Minh City!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
Aoquan
Suite med 1 soveværelse
Overnattede i mar. 2024
Par
5 anmeldelse
4.5/5
Fantastisk
Slået op den 25. apr. 2024
とても良いホテルでしたが、賑やかな場所にあるホテルなので夜中遅くまでうるさかったです。19階だけど騒音はずっと続いてました。マイナス面はそれくらい。ターンダウンサービスあるのにうっかり散らかしたまま出かけてしまい、整えてくれていました。お恥ずかしい…(汗)プールで遊んだあとビーチチェアでゴロゴロしていたらチョコレートでコーティングされた凍ったスイカを持ってきてくれました。美味しかった! 総じて良いホテルです。
Oversæt
Svar fra overnatningssted: Dear Aoquan,Thank you for staying at The Reverie Saigon Residential Suites and for taking the time to share your feedback. We are glad to hear you enjoyed many aspects of your stay, including the turn-down service and the chocolate-coated, frozen watermelon by the Pool. We apologize for the noise from the surrounding area, and I understand how the noise could disrupt your sleep and rest. Please accept our sincere apologies for the discomfort this caused you. The management of The Reverie Saigon is acting seriously and finding ways to avoid situation as such in the future. Your feedback will undoubtedly assist the hotel in improving the overall guest experience. We are all here waiting to welcome you back with “your home away from home” soon.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon Residential Suites
Zuiaijinguihuanjiu
Suite med 1 soveværelse
Overnattede i sep. 2023
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 12. okt. 2023
胡志明最棒的公寓。公區和房間的裝修一看就是巨資,房間很敞亮,大落地窗非常棒,備品用的帕爾馬之水,和酒店部分有區隔,私密性很好。早餐豐盛,中餐廳和意餐廳都是米其林餐盤推薦。重點是位置超級好,出門很方便
Oversæt
Svar fra overnatningssted: 尊敬的貴賓,感謝您最近入住 西貢萬韻酒店式公寓,並留下評論。我們很高興得知您對我們的酒店房間、位置和早餐有很好的體驗並度過了愉快的住宿時光。您的回饋將與整個團隊分享。期待您在不久的將來再次選擇入住萬韻。祝好,Serena – 中國賓客關係總監
Zineb Soury
Suite med 1 soveværelse
Overnattede i dec. 2023
Par
18 anmeldelse
5.0/5
Enestående
Slået op den 12. jan. 2024
Heel vriendelijk personeel en service. Kamer wordt 2x per dag verschoond. Kamer is heel ruim opgezet. We vierden onze honeymoon reis. Bij aankomst was onze suite romantisch versierd en kregen we eendjes Prosecco en bonbons. Geweldig personeel die goede restaurant tips geeft
Oversæt
Svar fra overnatningssted: Dear Zineb,Thank you for choosing The Reverie Saigon to celebrate your honeymoon, and for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be very friendly and the service exceptional.It warms our hearts to know that our team went the extra mile to make your stay special. Your kind words about our spacious rooms and the attentive staff providing excellent restaurant tips are truly appreciated.We strive to create memorable moments for our guests, especially during special occasions, and we are thrilled that we could contribute to your honeymoon experience.Thank you once again for your kind words, and we look forward to welcoming you back for future stay.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
Gæstebruger
Suite med 1 soveværelse
Overnattede i jan. 2025
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 6. mar. 2025
房間非常漂亮服務也非常好強烈推薦
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind words! We are delighted to learn that you found the room beautiful and enjoyed our service. Your recommendation means a lot to us. We look forward to welcoming you back to The Reverie Saigon Residential Suites for another wonderful stay.Warm regards,The Reverie Saigon Residential Suites Team
Gæstebruger
Suite med 1 soveværelse
Overnattede i feb. 2023
Andet
1 anmeldelse
1.0/5
Slået op den 18. mar. 2023
二十幾年的全球旅行,第一次差評給了這家酒店! 我們大約在晚上十點入住,前台接待服務特別差!簡直翻白眼那種 第二天退房的時候退房的適合更離譜,並沒有吃早餐,但是加多一個人的早餐費用!還不肯退,她打電話餐廳也説衹有兩個人用餐,還是要多收錢,又説是服務費!我由於趕飛機,要求她經理出來處理,也完全沒人管!後來我説要報警處理!她才肯把早餐錢減掉,但是第二次賬單依舊是錯的!我們核算不對,問她怎麼回事,她説算錯了,於是又有第三次賬單!後來付款給她,因為我們沒有零錢,給了整錢,需要找零32萬越南幣,但是她衹找零17萬,然後就不給我們了,又再一次爭吵,才如數找零32萬! 這麼高檔的酒店遇到這麼奇葩的事還是第一次! 這次差評衹是為了提醒以後入住酒店的人,看清楚並核對賬單,以免造成損失!
Oversæt
Svar fra overnatningssted: 尊敬的王女士:再次感謝您選擇入住西貢萬韻酒店式公寓。 對於你對我們的反饋特別關於員工態度問題我們非常抱歉。您的預訂含三份早餐,其中一份是您在抵店當晚添加的,但您在離店當天提出刪除一份早餐費用因為早上衹有兩位用了早餐。我們的團隊必須與餐廳確認後才能刪除您沒有消費的內容,但是在操作過程中我們的員工犯了一個計算錯誤導致了誤會的產生,我們感到非常抱歉,需要聲明的是在您最終的賬單上並沒有被多收取費用。由於我們的服務問題導致您對本酒店式公寓的周圍環境,設施和清潔度的評價偏低,我們還是對您離店時的體驗深感抱歉,並希望在將來您能夠再給我們機會歡迎您的再次入住。祝好!Serena Zhou中國客户總監
Chu thi Muoi
Suite med 1 soveværelse
Overnattede i jul. 2024
Familie
79 anmeldelse
5.0/5
Enestående
Slået op den 21. sep. 2024
Kẻ tuyệt vời,cảm ơn nhiều
Oversæt
Svar fra overnatningssted: Xin chào Chu thi Muoi,Cảm ơn bạn rất nhiều vì đã chia sẻ trải nghiệm của bạn với chúng tôi tại khu căn hộ cao cấp The Reverie Saigon Residential Suites!Sự hài lòng của bạn chính là niềm động viên lớn nhất cho đội ngũ nhân viên và chúng tôi luôn nỗ lực để mang đến những trải nghiệm tuyệt vời và đáng nhớ cho tất cả khách hàng.Hy vọng sẽ sớm được chào đón bạn cùng gia đình quay lại trong những kỳ nghỉ tiếp theo. Chúc gia đình bạn luôn hạnh phúc và mạnh khỏe!Trân trọng,Nguyễn Thu Thủy Phó Giám đốc khối PhòngThe Reverie Saigon Residential Suites