Cozrum Home - Daisy House

Nice place but check in was difficult, they didn’t send us the instructions the day before so we had to go through trip.com. But once we got their WhatsApp number they were responsive and let us leave our bags in the lobby before check in. Check in is exactly 2pm as the code they send is only valid until then. Room is okay and shower is good, big issue was there was lots of ants on the walls even though we didn’t have food in the kitchen. No utensils in kitchen if you did want to cook and eat in there. The room is also not serviced, didn’t affect us as we were only there one night but I would not like to stay longer as the toilet bin is small, so if no one comes to empty it you must empty it yourself if staying longer. Would not return sadly.

The hotel is in the city center. Just 10mins from ben than. Its quite difficult to locate it because there’s no sign board / name outside the hotel. The lift is very small and slow. No receptionist

Stayed at Cozrum Home - Daisy House for 5 lovely nights and the central location was superb with plenty of Vietnamese street food to enjoy and 24hour convenience stores within walking distance. Checking in was a tad worrying as the communication with instructions for checking in didn't arrive on the day of departure but luckily Trip.com support helped with the process. I hope Cozrum team will send these crucial info at least 2 days prior to arrival as that would help immensely and take away the stress and worry. That being said, once we communicated, it was plain sailing all the way and Cozrum team was very quick and attentive. Overall it was a great stay and I particularly love the large TV in the room where I spent endless hours watching Youtube.

Our stay at Cozrum Home was decent. The room was clean and comfortable, and the staff were friendly. However, we found that the streets around hotel were dirty. Overall, it was an okay experience.

My expectation is too high because I read the review. But when I got in my room. I felt like, I had bad mood to be here. The toilet was uncleanness, and sink is messy. Air condition is too hot even 16 degree. Outside is too loud. I won't be here again, and I will tell my friends. Hopefully, you make it well future.

There are too many mosquitoes. I bought mosquito repellent and slept with it. Check-in is self-check-in, but it was too hard even though the process was difficult. And it's uncomfortable because the mirror is only in the bathroom. But the cleanliness, location, and size of the accommodation are so good. But the check-in instructor's attitude was so good that I didn't feel bad even if it was hard