Gæstebruger
26. januar 2023
If I have the luxury of time, I usually visit a hotel several days before we stay in that hotel to avoid false advertising and to cancel the reservation without a penalty. Unfortunately, my wife and I did not have that kind of luxury and we had to stay in Hoang Lan Hotel for 4 nights and found that the reality was vastly different from what was described about Huong Lan on several websites. 1. Location: Bizarrely, although this hotel is situated near the heart of District 3 center, it is in the worst position possible, as it is situated at the back of an alley which consists of several higher and bigger apartments and hotels. Upon returning from our Dalat trip, our driver struggled to locate this hotel and we had to check it up ourselves with the local people and carried our own luggage on rough and loose concrete lanes (Attachment 1). 2. Room standard: By the look of bathroom accessories and interior decor, I presume the hotel might have been refurbished some years ago. Despite that, the levels of finish of this hotel/room were compromised significantly (Attachment 2). When we first opened the door of room 153 (on level 5), the squeaky noise was loud and unbearable. Then, when we moved around the room, we heard consistent clicking noises from the vinyl planks on the floor. 3. City view: This is simply a misleading statement as it might take great courage for someone to be on the balcony which is surrounded by higher apartments and hotels around (Attachment 3). 4. Buffet: To compare with the buffets of other 2- or 3-star hotels in Ho Chi Minh City, I consider the standards of Hoang Lan's buffet to be boring and poor in both quantity and quality. During the four-day period (Jan 04-08), the middle-aged couple had served the same pho, egg, and several convenience foods such as mini croissant, mini dumpling, mini cocktail sausage, sandwich, and some fresh fruits (which I regard them the most valuable of this buffet). I believe that with professionalism, the staleness of beverage and convenience food of this hotel could be avoided. To save electricity, the drink dispenser was only switched on when breakfast was served. As a result, the artificial juices were tasteless and off. I also noted that cocktail sausages were leathery while the mini dumplings were musty. To conclude, unless the above-mentioned matters are resolved or improved, I do not recommend this hotel to anyone.
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