Silverland Ben Thanh Hotel

Loved the services provided and the staff were all very friendly and accommodating! They even prepared a bouquet of roses and a bottle of red wine because my husband and I were celebrating an anniversary during the trip. I had a lovely time and the rooms and facilities seemed clean! However, on the last night before checking out, I had a glass of the wine with the glasses provided in the room and I had a major case of food poisoning (puking everything I ate, fever) which I’m still recovering from 2 days after returning home. Pretty sure that it was caused by either the wine or the wine glasses provided since my husband did not have any wine and he did not get any food poisoning. Thank goodness there’s a pharmacy nearby which helped me stopped puking long enough to take my flight back home. Disappointing and sour end to an otherwise lovely hotel :(

The hotel location is right at city centre. Stay for 3 days and their breakfast is amazing too! And they upgrade our room to room with window and city view!

Unique design, friendly and welcoming hotel crews, best view in restaurant, free Teh time, comfortable stay and kids friendly

Extremely friendly and helpful staff. We were assisted by Kim and Tracy throughout our stay, and they even prepared a special birthday cake. Kim was particularly helpful in helping us check in, as well as book and find nearby locations, such as pharmacies and spas. Huge thanks and much appreciation to Kim for making the stay such an enjoyable and memorable event. The hotel breakfast, tea break and dinner has a good spread of local and international foods. The pool has a great view of the city as well, especially during the sunset. The rooms of the hotel are very clean, and the organic architectural design is rather unique too. Housecleaning is very efficient and effective. Thanks for the great stay!

This hotel is about 100m away from Ben Thanh Market, 5 minutes walk to Saigon Square or Takashimaya. It is clean, almost new and customer service oriented. They offer you tea with snacks while they process your check-in. The staff will then wait for you to finish your tea and bring you go up to your room. They love showing you the rooms, as it gives you “Wow” factors. They gave us free upgrade and the toilet bowl is Japanese style. They will deliver chocolates and good night cards after dinner. They even remember my girlfriend’s birthday and left the birthday cake on the table. 👍👍👍 However, there are “not so good” to mention. They do not have wide range of TV channels. Only news channels. No Sports or other movies channels. The toilet bowl is also very close to the door, making me difficult to open the door at times. They should also not open the gym so early as some guests will throw weights on the floor while doing gym. The sound will wake you up. You also need to pray that it is not raining or you will get wet as their shelter could not prevent you being getting wet from rain. Overall, this is the best hotel by far I stayed in HCM, in terms of cleaniness, friendly & customer service oriented staff and room designs. It’s almost perfect hotel for me. Will I stay here again on my next visit? Yes I will.

Great location next to Ben Thanh Market and within 5 mins walk of Saigon Centre/Saigon Square. Surrounded by many local and international restaurants, 24hr convenience stores, hair wash places, cafes and even a "malaysian" street right behind the hotel with plenty of halal food. Rooms were a good size, and the breakfast/high tea on the rooftop was amazing. Viet, the manager, and his staff were welcoming and had many good recommendations. Will definitely stay again.

Hands down most beautifully designed hotel ive stayed in. Breakfast was amazing with both buffet and alacarte orders and combination of local and western delights. Staff always smiling and ready to offer suggestions to your itinerary and places to go. Because of the type of building this hotel was in, the walls are very thin and the rooms quite small. The service and quality from the staff and hotel design more than makes up for it.

Overall the environment is good. Staff is helpful. Breadfast is good too.

The service was amazing! I was checked in by Anna, who greeted us with warm welcome, and the room was ready just right at time so we didn’t wait too long. Also, the Manager, Jennifer, who welcomed us with a surprising bouquet! Since it is our anniversary trip, and the hotel remembered the note, that was really sweet💖 The room was clean and stylish, however, the soundproof wasn’t good enough, so we kept hearing the noise from upstair(floor 11), which made our sleeping quality worse. This is the only part that I wish the hotel can improve.