Hilton Saigon

Very good location and new hotel we enjoyed a lot

I recently stayed at the Hilton Saigon in District 1 and was thoroughly impressed. I chose an Executive Room with a view of the Saigon River, which was breathtaking. The room’s design, cleanliness, and spaciousness were exactly what I expect from Hilton’s classic excellence. The breakfast was delightful, offering a wide variety of options. Additionally, we needed something in the room and called the reception. Within 5 minutes, the staff arrived and resolved the issue promptly. This level of efficiency is rare, even in many 5-star hotels, where delays often occur. Hilton once again proved its iconic standard in this regard. The hotel is also very centrally located. Most historical sites are within walking distance, making it incredibly convenient for exploring the city. I only stayed for one night, but the experience was exceptional. I wish all hotels maintained this standard. I rate my stay 5 out of 5. Perfect for posting now! Let me know if anything else comes to mind.

Good location, located in District 1 of Ho Chi Minh City. This is a new hotel, so the equipment is brand new. It is a new landmark of Ho Chi Minh. However, the training of service staff needs to be strengthened. I am a high-level member of Hilton, but the service staff did not take the initiative to ask me if I have a membership card at the beginning, which almost caused me to lose my rights.

Great staff. Will be back again.

Booked a king room with city view and was given a room with a red building , was told that this is the king room . I was unhappy , made a complaint and the front desk manager(31OCT at 230pm) was not friendly but agree to a change, but always told to give them an hour to prepare the room. So the check in was delayed to 330. But when we went back around 5pm, they gave us the same room lower floor with the same view. Made a complaint again and the duty manager of the hotel came down very quickly like 10mins and agree to help us change to hotel Room with a city view which is the second picture . The front desk manager Anna who toolemovee the unfriendly colleague was good and make very good effort the assist me and update me on the room change. The manager of the night was effective and made the change for us . Overall average experience because given the incorrect allocation of room due to non alignment of room description between Hilton and trip.com

Worst ever bussines hotel except the room all no high class no computer all over the hotel and worst is the. Attiude and unwilling from stuff to help u Go please another this hotel no worth wash. Disgrace