Gæstebruger
1. januar 2024
這個酒店是在越南最遭糕的酒店:
1:訂二個晚上豪華房,入住時衹給我們一個普通房,第二天晚上也不幫我們換房。
2:入住已包含早餐,實際上二個早上都不提供早餐。
3:入住後牙膏牙刷毛巾都沒有。
4:沖完涼後水直接流入房間,我們還要搞衞生把水掃出來。
5:第二個晚上也不提供礦泉水,問前台要也不給我們。
6:前台服務態度極差,第一個晚上入住不給我們房,還要我們自己取消,談了半個多小時後才分了一間普通房,並且沒有窗户,而我們訂的是豪華房。
This hotel is the worst hotel in Vietnam before I stayed:
1: Book a deluxe room for two nights, only gived us a regular room when we checked in, and did not help us to change rooms for the next night.
2: Breakfast was included in the check-in, in fact, breakfast was not provided for two mornings.
3: No toothpaste, toothbrush or towel after check-in.
4: After took shower .the water directly flow into the room, we had to clean the water out from the room.
5: The second night did not provide drinking water, even asked the reception did not give us.
6: The reception service attitude was very poor, the first night when we checked in. did not agree to provide us room, and the reception lady asked us to cancel ,after talked for more than half hour .then provided a ordinary room that it don't have window, we booked a deluxe room.
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