Gæstebruger
19. juni 2024
While very clean, potential of the lovely lodge is sadly let down by their lack of maintenance. Shower-heads in both our rondavels provided extremely minimal water - just getting soap rinsed off was a challenge so washing hair after a day in the bush is not an option. Bathroom door did not close due broken parts. Braai grids rusted & cooking in the kitchen was made difficult with only 1 medium frying pan, no pots, no wash-up cloths. Our one rondavel had no stove or microwave. Staff were always pleasant & arrival assistance with trolly was good, however, departure assistance was non existent. Staff need a heads-up that tips usually happen on departure. Having someone supervise these little things that make a big difference to one’s stay is vital in the hospitality industry as there are so many places one can choose from.
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