Parkhotel Adler - Hochschwarzwald Hotelbetriebs GmbH

The Parkhotel Adler offered the perfect spa experience - the heated outdoor pool, sauna and hammam were amazing, as were the three messages I had in addition to the spa. The cuisine was truly delicious and memorable. The staff were all very attentive, kind and helpful. I would go back in a heartbeat!

Wedding Anniversary Trip Very good room with lots of space and well maintained/immaculately clean Impossible to go hungry ... always something on offer unless its literally the middle of the night ... Excellent staff (friendly and helpful) and great location

My husband and I recently had the pleasure of staying at Parkhotel Adler, and I must say, our experience was nothing short of extraordinary. From the moment we arrived, we were captivated by the breathtaking location and peaceful surroundings of the hotel. The history of the hotel added a special charm to our stay, making it even more memorable. The modern and well-maintained hotel rooms provided us with the perfect retreat, and the accommodating staff exceeded all our expectations. From the reception desk to the restaurant staff, everyone made us feel welcome and valued throughout our stay. We were truly impressed by the level of service and attention to detail exhibited by the entire team. Our visit coincided with the birth of two baby deer in the deer reserve, adding a touch of magic to our experience. The pools, spas, steam rooms, and saunas were equally delightful, providing us with the perfect opportunity to unwind and relax. The restaurants' food, afternoon tea, and treats were scrumptious, and we thoroughly enjoyed every meal. As individuals working in stressful industries, we truly appreciated the tranquility of the hotel, allowing us to escape and rejuvenate. We are already planning our next visit, and there is no doubt that we will choose to stay at Parkhotel Adler again. Thank you for your generosity and excellent staffing. We look forward to our next stay at this wonderful hotel. Kent & Michelle Benson.

Relax Oasis pure joy and the hotel staff is impeccable! Definitely going back soon! The food is amazing and love how you can chose your menu within the full board option! The room was super clean, a real rose was nice to see! And a gift of salt herbs already in the room and we just arrived- great attention to details!

Perfect experience with our 4 kids under 7 years old. The room was perfectly adapted for a family and well equiped. The hotel is very quiet, the service is great and super nice. Families are more than welcome, there is a very nice mix of generation. Extra cost are low - almost everything is included in the pension and there are no bad surprises. The parc is just beautiful, with a play ground for kids and lots of different activities (badbinton, ping pong, etc.) are possible. The village is also very nice, with lots of different shops. There are many hike you can make in the area.

The hotel is lovely and very posh by comparison to other hotels within the Black Forest area. Pros and cons are as follows Pros: - close to public transport links to which is helpful if you travelled by train from the airport like us. - very nice facilities which include two pools, a gym, and sauna/steam room. - the food is very good quality and the selection is decent too. The full board option offers you breakfast, lunch, afternoon tea and dinner. - you can hire mountain bikes for free or hire electric bikes for €30. - children’s area with toys, PlayStation etc. - hotel is situated close to local hiking routes and the tourist tax also allows you to use public transport for free if you care to venture further, outside of Hinterzarten. Cons: - the full board package is good but there is definitely room for improvement. This should include children’s meals without an additional cost, and the drinks offered throughout the day should also be included - we were charged €4 for tap water! which quite frankly is outrageous (especially after querying this and still being told we have to pay for this) - given the location, the hotel attracts a lot more local and couples, so you can find yourself a little isolated given as a family at times. Fully appreciate that is not the hotel’s fault but it is more of an observation. - rooms should really include air conditioning - we had some very hot weather which would have been a lot more comfortable at night with this addition. - the lack of children’s bikes meant we couldn’t fully take advantage of these as a family which is was disappointing. Overall the stay has been very pleasant but given the amount you are paying each night, there are a lot of areas that can be improved and something I’ve found to be a pattern with the reviews on this platform.