Hikone Castle Resort & Spa

Service was lovely and excellent! They even prepared a small gift for me as my birthday present. Can see the Hikone Castle from the hotel. Will definitely stay here again when we are back to Hikone!

After a crowded Kyoto, I love the peaceful and tranquil environment of this beautiful onsen hotel-ryokan and charming castle town. Everything about the hotel speaks of relaxation and well-being. It's only a 7-8min walk away from Hikone Train Station but there is a hotel shuttle that leaves at 9, 10 and 11 am if you need a drop off. Pick up could probably be arranged too. The hotel offers a pretty outdoor terrace with Castle view, an on-site spa with massage, a library lounge with free drinks till 10pm, a foot reflex corner and a compact onsen with a silk bath (all with Castle view) and hot stone benches. I had the whole onsen to myself in the evening, so it was very relaxing. The staff are kind and lovely too, making an effort to explain all the services and amenities in English. The buffet breakfast was also one of the better ones I've seen in my trips to Japan. If you're visiting the Castle, the entrance road is right outside the hotel. The main castle road is about 5-10 min away but you will pass by a famous Japanese confectionery, Taneya and Club Harie. Their souvenirs are one that even the Japanese cherish. I would wish to come here again with my partner one day. Thank you for the wonderful stay.

A very enjoyable trip Staff are hospitality

非常感謝攜程客服佐賀，我上了從京都到彥根的火車才聯繫他，讓酒店接站，他解決問題快如閃電，準確高效優質！京都到彥根公共交通車程約一個小時，到達按通知準確清楚地找到了酒店的交通車，衹接了我一個人，車程五分鐘，彥根城方向，帶行李走路不建議，會比較累，如果乘出租車700日元左右。酒店房間一半面向城堡一半無景觀。城堡麪景色非常優美，我2025年4月2日入住櫻花才有花苞滿開應該在4月10日以後，我的房間5樓頂層正對天守閣，景觀一流。房間不大，兩張床另外一張貼牆上下不方便，一個人住正好，衞生間翻新過了，房間風格比較老派，並不陳舊。另一側無景觀的房間更小，入住體驗較差。我定的一泊二食，晚餐日式料理，我覺得品質非常好，衹是鴨肉火鍋口味一般，總體誠意滿滿。早餐簡單一些沒有温泉蛋，有現炸各類蔬菜天婦羅，早餐比雄琴綠水亭差一些，晚餐水平差不多，都是非常用心做料理的酒店，可以放心選含餐的套餐。lounge 有啤酒果汁這些無小零食。温泉男湯女湯不更換，女湯一個38.5度一個42.5度，所以一個過冷一個過燙，4 1度較好。衞生給一星的原因是：和式外披髮現一件綠色有油點換了紫色花的，這是我最後悔的決定，説明沒洗過不應該穿，下午泡好温泉穿上在房裡喝茶，覺得怎麼有臭味，我拎起外披一聞，差點沒送走，一股惡臭讓我沖到衞生間乾嘔，就是有嚴重口臭的人對着衣服打了好幾個噴嚏的那種惡臭，這種衣服不像浴衣，不是一客一換，非常不衞生，拖鞋的櫃子也是臭的，地板有點粘拖鞋。又去温泉再洗了一遍換上自己的衣服，噁心的感覺都難以消除。酒店早上9､ 10､ 11點送站，送站工作人員禮節周到。

很近彥根城，已第二次入住，琵琶湖很大，冇京都那邊這麼多人，喜歡寧靜的，這小鎮很舒服

好得出手意外地好。非常好，基本上樣樣都好，除了浴室的地板有點兒滑，不夠十分乾淨以外，基本上所有的東西都美滿，令人有再來的沖動。