Crystal Sands Hikkaduwa

各方面與價格不匹配，給我們的房間兩個空調都是壞的，讓換房間不給換，非要叫人來修，弄得滿地都是水，不建議來住，照片肯定是好看的，但是都是假象

We booked a two-night stay at this absolutely stunning hotel. After having checked-in to our suites, and enjoyed a beautiful time with kids at the infinity pool, getting ready for dinner- sadly, one of my children became quite unwell requiring urgent medical attention. We therefore decided to get back to our base in Colombo (where we had friends) on the same night. So we only got to enjoy the facilities, and the hotel for a few hours. The staff were incredibly understanding, and gave us a refund for one night despite not being obliged to. I also left some of my things in the suite given we were in a rush, and they not only recovered the items but also communicated with me via WhatsApp until such time I received my things. Special mention to: Ms. Deepani, Kaveen, and Yasiru. Luxury hotel, amazing staff, top-class suites with plunge pools, and overall a very lovely, and cosy setting! Stunning views from the suites, and the infinity pool! We will definitely be visiting this hotel again to take advantage of everything it has to offer if we were to ever go back to Sri Lanka. Notes: The hotel is not a large resort, so you will not find the front reception to be as grand as some of the more bigger names, but be rest assured that your experience fully starts at the room, and all the other facilities the hotel has to offer. P.S. The cold towels, and cinnamon drink offered at the reception was lovely, and refreshing.

Hasranga nimnejith and shalika was friendly while helping in room cleaning. Location is very good. Private pool and infinity pool at 10th floor, with good view.