Hikka Tranz by Cinnamon anmeldelser

Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate your rating and your comments on the hotel.We are pleased to hear that you found the reception staff and restaurant service to be good. We strive to provide excellent service to all our guests and will continue to work on improving our overall guest experience.We value your feedback and will use it to further enhance our offerings and ensure that all our guests have a positive stay at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Mahesh,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, both positive and negative, as it helps us to continuously improve our services.We are delighted to hear that you enjoyed your surroundings, cleanliness, and the service provided during your stay. Your kind words about these aspects are greatly appreciated.We understand your concern regarding the flush button in the bathroom. We apologize for any inconvenience this may have caused. We take your feedback seriously and will address this issue promptly. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.   Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide your valuable insights and rating us highly in Surroundings, Amenities, Cleanliness, and Service.We are pleased to hear that you enjoyed your stay overall.We strive to continuously improve our services and facilities to ensure that all our guests have a positive and memorable experience.We hope you will consider staying with us again in the future and allowing us the opportunity to further enhance your experience.Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Оксана Ш.,Thank you for your review and for rating your stay with us positively. We are happy to hear that you were pleased with your large room, the huge balcony with the ocean view, and the comfortable sofa and chairs. We're also glad you appreciated the daily cleaning service and the unique experience of seeing the turtles right on our beach.We appreciate your feedback regarding the price and the amenities provided in the room, specifically the slippers and toothbrushes. We understand your expectation that these items should be provided upon check-in. We will review our amenities policy and consider your suggestion for improvement.Thank you again for your comments. We hope you had a wonderful time interacting with the turtles and enjoyed your overall stay at Hikka Tranz by Cinnamon. We hope to welcome you back in the future.Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Guest,Thank you so much for your lovely review and for highlighting our location along Hikkaduwa Beach and its proximity to Turtle Beach! We are thrilled to hear that you enjoyed our staff's kindness throughout your stay.It's wonderful to know that you enjoyed going back and forth between our hotel pool and the beach and that you didn't get bored during your 2 nights and 3 days with us. We're also glad you appreciated the convenience of having surfing and snorkeling available nearby.We agree that our location is fantastic and we are so happy you enjoyed it! We hope to welcome you back to Hikka Tranz by Cinnamon in the future.Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful review and your perfect 5-star rating across all categories! We are absolutely thrilled to hear that you enjoyed your stay at Hikka Tranz by Cinnamon and found the overall experience to be "Perfect."We are delighted that you recognized the value of our hotel and appreciated the high level of service provided by our team. We are also pleased that you enjoyed the swimming pool, the beautiful beach, and the opportunity to interact with the sea turtles.Thank you again for choosing Hikka Tranz by Cinnamon. We hope to welcome you back to our hotel in the future!Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Yinyuezouqi,Thank you for sharing your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide such a detailed review.We are pleased to hear that you enjoyed several aspects of your stay, including the hotel's overall quality, the beautiful surroundings, the private beach, the excellent food and beverage options, and the effective security measures.We understand your concerns regarding the reception service and the air conditioning in your room. We sincerely apologize for any inconvenience caused by these issues. We are committed to improving our service standards and will be reviewing our procedures to ensure a smoother check-in experience for all our guests.We are also taking note of your feedback regarding the air conditioning unit. We are currently working on plans for a full renovation of our rooms and facilities. We will review your comments carefully and use them to inform our renovation plans.We value your feedback and are committed to using your insights to enhance our services and facilities. We hope you will consider giving us another opportunity to demonstrate the improvements we are making at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback and rating about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide your valuable insights.We are pleased to hear that you enjoyed your stay and rated us highly in Surroundings, Amenities, Cleanliness, and Service. We are especially glad that you appreciated the hotel's location with the balcony facing the sea and the easy access to the beach where you could feed the turtles.We are also pleased to hear that you found the buffet to be good and that you appreciated the cost-effectiveness of booking breakfast and dinner in advance.We value your feedback and will use it to enhance our services and ensure that all our guests have a positive stay at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager

Svar fra overnatningssted: Dear Guest,Thank you for sharing your detailed and insightful review about your stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide such comprehensive feedback.We are pleased to hear that you enjoyed your stay overall and that you found the hotel's location to be a major advantage. We also appreciate your positive comments on the hotel's surroundings, amenities, cleanliness, and service.We understand your observations regarding the room facilities, the presence of crows, and the dining options. We are always striving to improve our offerings and will carefully consider your suggestions. We are currently working on plans to enhance our room amenities and will also explore ways to address the impact of the crows while maintaining the natural environment of the hotel. We will also review our breakfast menu and consider incorporating more Chinese-inspired options to cater to a wider range of palates.Thank you for your valuable feedback. We will use your insights to continuously improve our services and ensure that all our guests have a positive and memorable stay at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager