360 Galle Rd, Hikkaduwa, Southern Province, 80240, Sri LankaVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
4.5/5
Fantastisk
44 anmeldelse
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Bekræftede anmeldelser
Placering4.7
Faciliteter4.3
Service4.5
Renlighed4.4
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Alle anmeldelser(44)
Positive anmeldelser(34)
Anmeldelser med billeder/video(19)
Fantastisk ophold!(12)
Fantastisk strand(6)
Fantastiske værelser(6)
Lækker morgenmad(6)
Praktisk beliggenhed(6)
Stilfuldt miljø(5)
Fantastisk swimmingpool(5)
Negative anmeldelser(3)
Mahesh Kumar
Superior-værelse
Overnattede i jun. 2024
Forretningsrejsende
3 anmeldelse
4.5/5
Fantastisk
Slået op den 23. jul. 2024
Flush button in the bathroom 🚽 was too tight and it was not comfortable using. We have to really work hard to flush out.
Oversæt
Svar fra overnatningssted: Dear Mahesh,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, both positive and negative, as it helps us to continuously improve our services.We are delighted to hear that you enjoyed your surroundings, cleanliness, and the service provided during your stay. Your kind words about these aspects are greatly appreciated.We understand your concern regarding the flush button in the bathroom. We apologize for any inconvenience this may have caused. We take your feedback seriously and will address this issue promptly. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely,Indika DissanayakeResort Manager
Reena Joy
Overnattede i apr. 2023
Par
5 anmeldelse
4.5/5
Fantastisk
Slået op den 13. jun. 2023
Love the place and views it was very peaceful and good. Foods were ok could have been a bit improvement in that but breakfast was excellent.
Oversæt
Andun Jayasinghe
Overnattede i maj 2023
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 30. jun. 2023
It was the amazing place i have visited. Had a great welcome from front line staff. Room is perfect and had a great view. Dinner and breakfast was amazing and very tasty. Breakfast bufet had a wide selection of western and local food. I requested to arrange a birthday cake at the breakfast time and they were arranged a tasty cake with special birthday surprise. Overall can be give 10 out of 10.
Oversæt
Gæstebruger
Deluxe-værelse
Overnattede i nov. 2022
Rejs med venner
9 anmeldelse
5.0/5
Enestående
Slået op den 25. jan. 2023
Property is kinda old but food and everything else were perfect
Oversæt
Gæstebruger
Overnattede i mar. 2023
Familie
8 anmeldelse
4.0/5
Meget god
Slået op den 29. apr. 2023
Great location and staff
Oversæt
Анна
Superior Havudsigt Vista
Overnattede i aug. 2024
Par
23 anmeldelse
5.0/5
Enestående
Slået op den 21. sep. 2024
Очень понравился отель, для шри ланки это просто супер лакшери место) виды супер, еда хорошая, выбор большой. Единственное, места для плавания в океане не очень много, около отеля камни, но рядом есть песчаные пляжи. Черепахи каждый день приплывают.
Oversæt
Svar fra overnatningssted: Dear Anna,We're absolutely thrilled to read your exceptional review of Hikka Tranz by Cinnamon! It's wonderful to hear that you enjoyed our hotel so much and found it to be a super luxury place for Sri Lanka.Your kind words about our views, food, and amenities are particularly heartwarming. We strive to provide an exceptional experience for all our guests, and it's rewarding to know that we've exceeded your expectations.We're also delighted to know that you enjoyed seeing the turtles. These beautiful creatures are a unique feature of our location.Thank you for choosing Hikka Tranz by Cinnamon for your stay. We hope to have the pleasure of welcoming you back in the future.Sincerely,Indika DissanayakeResort Manager
Svar fra overnatningssted: Dear Ann,Greetings From Hikka Tranz by Cinnamon!🌊🐢Thank you so much for your wonderful review and perfect rating! We are absolutely delighted to hear that you enjoyed your stay with us and found our hotel to be one of your favorites in Sri Lanka.It’s fantastic to know that you loved the stunning sea view from your room, the relaxing beach walks, and the refreshing pool. We're also thrilled that the children enjoyed their time with the playful chipmunks on the lawn.Your kind words about our staff and the delicious buffet are greatly appreciated. We're happy to hear that our towel elephants brought a smile to your face!We hope to welcome you back to our hotel again soon. Until then, we wish you safe travels.Sincerely,Indika DissanayakeResort Manager
Svar fra overnatningssted: Dear Guest,We're absolutely thrilled to read your exceptional review of Hikka Tranz by Cinnamon! It's wonderful to hear that you enjoyed our pool, beach, dining environment, and the opportunity to feed the turtles.Your kind words about The Crab Shack are also appreciated. We're glad you enjoyed the delicious seafood there.Thank you for choosing Hikka Tranz by Cinnamon for your stay. We hope to have the pleasure of welcoming you back in the future.Sincerely,Indika DissanayakeResort Manager
Svar fra overnatningssted: Dear Valued Guest, Greetings from Hikka Tranz by Cinnamon!Thank you so very much for your kind words and perfect rating! It was a pleasure to welcome you to our beautiful resort.We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found the meals perfect and enjoyed.Your enthusiasm for windsurfing and surfing is contagious, and we're happy you had the opportunity to enjoy these activities every day. We look forward to welcoming you back to Hikka Tranz for another memorable stay!Thank you!Best regards,Indika DissanayakaResort Manager
Gæstebruger
Superior-værelse
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 9. jan. 2025
Das Hotel sieht von außen aus, als wenn es ein bißchen in die Jahre gekommen ist, aber.... Der Service und die Mitarbeiterfreundlichkeit und -aufmerksamkeit waren für uns außergewöhnlich (noch nie zuvor in der Art erlebt) gut. Die Herzlichkeit und Freundlichkeit waren jederzeit zu spüren. Das war toll. Die Zimmer waren sehr geräumig und immer sehr sauber. Auf dem Balkon gab es so etwas wie eine Couch mit Meerblick, das war richtig schön. Der Pool ist toll und sehr sauber und die Kinder haben es genossen, da auch Abends noch drin zu baden. Die Gartenanlage ist ebenso sehr gepflegt und insbesondere jetzt zum Jahreswechsel fanden wir Abends eine schöne Beleuchtung vor. Es gab ausreichend hochwertige Liegen mit toller Sicht auf das Meer oder auch den Sonnenuntergang. Der Strand mit den Schildkröten liegt unmittelbar am Hotel. Auch ein Strand zum Schnorcheln oder Wellenbaden sind fußläufig am Strand nur wenige Meter entfernt. Das Frühstücksbuffet war außerordentlich gut. Das tolle Abendbuffet im Hotel ist ebenfalls zu empfehlen und war sehr preiswert. Der Guest-Relationship, die Rezeption oder auch die Dame beim Frühstücksbuffet (Ich habe den Namen leider vergessen) waren immer sehr herzlich, äußerst aufmerksam und zuverlässig.
Wir werden den Urlaub und die Menschen in toller Erinnerung behalten. Danke!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your absolutely perfect review! We are overjoyed to hear that you had such a wonderful and memorable stay with us.We're especially delighted that you found our staff's service, friendliness, and attentiveness exceptional – something you've never experienced before. This is truly high praise, and we will be sure to share your compliments with the entire team. We are especially pleased you mentioned the guest relations staff, the reception team, and the hostesses at the buffet.It's fantastic to hear you appreciated the spacious and clean rooms, the balcony with the sea view, the great and clean pool (especially for evening swims), the beautifully maintained gardens with their festive lighting, and the loungers with their stunning views of the sea and sunset.We're also glad you enjoyed the proximity to both the turtle beach and the beach. And, of course, we’re thrilled you found both our breakfast and dinner buffets exceptionally good and great value for money.Thank you again for your kind words and for choosing Hikka Tranz by Cinnamon. We are truly honored that you will have such great memories of your holiday and our people. We hope to have the pleasure of welcoming you back again soon!Sincerely,Indika DissanayakeResort Manager
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hikka Tranz by Cinnamon. We understand your concerns about the room, the waiter entering your room, and the overall cleanliness and facilities. We are sincerely sorry that your experience did not meet your expectations.We would like to investigate these matters further to ensure that we address the issues you encountered and prevent similar situations in the future. To help us do this, we kindly invite you to provide us with the more information regarding your stay with us.This will help us identify your specific reservation and any relevant records.We understand that you mentioned the hotel is now more expensive due to European tour groups. We would like to clarify that our pricing is based on a variety of factors, including the seasonality, demand, and the overall cost of operations. We strive to offer competitive pricing while maintaining a high level of service and quality.We appreciate your feedback and are committed to using it to improve our services and facilities. We hope to have the opportunity to address your concerns further and welcome you back to Hikka Tranz by Cinnamon in the future.Sincerely,Indika DissanayakeResort Manager
Zuozuo__
Superior-værelse
Overnattede i aug. 2024
Par
20 anmeldelse
4.5/5
Fantastisk
Slået op den 8. okt. 2024
酒店環境無敵了,樓下就是沙灘,酒店自助餐也還可以。
Oversæt
Svar fra overnatningssted: Dear Zuo,Thank you for taking the time to share your feedback about your stay at Hikka Tranz by Cinnamon. We're pleased to hear that you enjoyed the hotel's surroundings and amenities.Regarding your comments about the hotel environment and buffet, we appreciate your feedback. We're always looking for ways to improve our guests' experience, and we'll take your suggestions into consideration.We hope to have the opportunity to welcome you back to Hikka Tranz by Cinnamon in the future and provide you with an even more enjoyable experience.Sincerely,Indika DissanayakeResort Manager
Svar fra overnatningssted: Dear Guest,We are disheartened to hear about your recent experience at our Hikka Tranz by Cinnamon hotel. Your safety and well-being are our top priorities, and we understand that your concerns are serious.We want to assure you that we take all security measures very seriously. Our hotel is equipped with stringent safety protocols to prevent unauthorized entry. Our security personnel are always on duty to monitor the premises and ensure the safety of our guests.Regarding the balconies and corridors, we want to clarify that they are also under constant surveillance. Our hotel has 24-hour CCTV surveillance in place, and there are stationed security personnel to monitor these areas.We apologize if any inconvenience was caused due to the actions of other guests. We strive to create a safe and welcoming environment for all our guests, and we will take steps to prevent similar incidents from happening in the future.If you have any further questions or concerns, please do not hesitate to contact our hotel management. We are committed to resolving your concerns to your satisfaction.Thank you for your understanding.Sincerely,Indika DissanayakeResort Manager
Svar fra overnatningssted: Dear Yabotasimanguojiagong, Greetings from Hikka Tranz by Cinnamon! Thank you so very much for your feedback. It was a pleasure to welcome you to our beautiful resort and we appreciate your comment regarding your recent visit. We are happy that we were able to delight you during your visit. While thanking you for taking the time to write to us, we will certainly share your feedback with our team and we are impatiently awaiting your next visit and looking forward to welcoming you back to our hotel, for a memorable stay. Thank you! Best regards, Indika DissanayakaResort Manager