High Wycombe Central

Lovely, convenient place. Enjoyed our stay and the staff were welcoming and friendly . The hotel is close to shops and the restaurant has good food and drinks .

Nice place, good location, good service at the reception and restaurant....but room cleaning is not good.

Good location. Excellent service. Very friendly staff.

很有次序房間，很有次序。這個我到了英國就發現這個品牌有很多很多的連鎖店。我就發現有很多很多的連鎖店。

The room was lovely but we didn't sleep well. We couldn't lower the temperature and the aircon didn't seem to work. It was far too hot to sleep in. However I would stay again and know we should've raised the issue. The bathroom was perfect and overall there was everything we needed. Thought that the room temperature would cool during the night but it seemed to increase !

I’ve stayed in many hotels including premier inns without issue , but l was this time underwhelmed with the attitude of a couple of staff members. Arrived after 3.45 pm,. Parking area not great, wouldn’t feel comfortable if by myself at night and the spaces are limited. Check in ok, went to room and discovered cleaner still in it. I announced my arrival but was told without apology that they had not finished and l will have to wait. So my family and l had to go back to reception. We then received apologies from reception and was asked to wait .After 5 minutes given an option to go into another family room on top floor. This room was lovely and clean but one of the beds wasn’t made up and no sheets were available in the room. We were going out until late so l had to make sure l mentioned.it. We saw house keeping and they said they would sort it ( they did ) At breakfast time l had to pay for one breakfast but the other 2 had been purchased online before arrival.l explained to food staff member but he looked confused ? I repeated myself then l was told l would have to wait. No problem with that as it was obviously busy, another member of staff possibly supervisor or manager can over and asked what was the problem. No problem l said l would just like to pay for 1 breakfast as others pre paid , l was then told that we all have to pay ?? All this before even asking name or room number!!! I repeated what l had paid for and. Surprise surprise I was then told no booking on the list. I had to find my confirmation email ( luckily l bought my phone down with me) Again no apology and told l Still had to wait. Again no problem until another 4 people turned up for breakfast. 2 paid , 2 needed to pay. I didn’t hear them say a name or room number but they were taken straight in without query ?? while we still waited . Definitely made to feel unwelcome and for what reason? I have no idea??