Courtyard High Point

非常好，下次還會選擇

總體不錯，是當地很好的出行選擇。

This is a newest Courtyard property. The pros: clean rooms, Keurig coffee maker and refrigerator in room, nice big TV, good food. The cons: can you believe that checkout was 12 noon, but I was locked out of my room at 11:35 am?!; could hear the people talking in room next door (very strange as they were not talking loudly); and when I was in shower I discovered no body wash/soap in the dispenser on the wall....Thus, four stars!

I stayed at the Courtyard High Point for business. The stay was alright but there were too many little things that could be better. First - the hotel is situated on the round road of an abandoned/closed mall - a senior center is based in one part of the mall across the parking lot. Lobby area was decent although it had this food smell that made its way into the elevator. The room was an ok size with the bed facing the windows. Room was clean and overall comfy. They had a comfy couch along with the shamaise. Big size TV included along with alot channels. Bed was comfy but I wish they had firm pillows. The A/C unit was not controllable. The thermostat had Low-High-Auto. I prefer a steady stream of air to come in, but no matter what I chose, the unit worked on Auto which meant I'd wake up a little too hot or a little too cold at times overnight. Would be nice if they included a bottle of water in the room. I could never understand why hotels don't include 1-2 free bottles of water. They are like 25 cents each in bulk. Decent sized bathroom. Shampoo dispenser was empty in the shower. And when I checked into my room, the stopper in the tub was plugged in and someone didn't close the faucet all the way, leading to a dripping faucet and water collecting in the tub. And the hot water for a shower would get cooler after only a few minutes into a shower. I expect to visit the High Point area for business 1-2X a year, so I wish there was a nicer hotel to stay in, particularly from the Marriott/Bonvoy brand, but I guess this will do for now.

I love the lobby area which has a coffee/lunch bar and a huge sitting area with a fireplace and tv. The entire area looks very clean. The room was carpeted but also very clean. I mention the carpeting because I do not always like it. This maybe a newly built Courtyard because it was super nice and I highly recommend it. The entire staff was so nice and accommodating.

Not first visit but less comfortable. Pillows way too soft and air con noisy and almost uncontrollable. Room never got serviced one day and the next the maid barged in not giving us time to answer her knock then wanted a discussion as to whether we were checking out that day - erm, I think we are on top of that detail, thank you!

A Courtyard is a Courtyard, all with the same formula. We have started to need accessible rooms in the last year. We booked the Courtyard after trying the J W Adams and a Greensboro hotel on two previous visits. The room was clean, as was the entire property. (The pool was closed for repair.) However, this accessible room only had a handrail behind the toilet, which was useless to us. When we discussed this with the front desk, we were offered a raised toilet seat with arms. Though this worked, is far from ideal. Apparently all the accessible rooms have this same design. High Point seems to be an expensive lodging market. Courtyard seems to be on the premium end of that market. Due to our circumstances, it seems a waste to pay a premium for a compromise.

Two night stay; Called front desk to report no Body Wash in dispenser; Left around 10:30–saw housekeeping down the hall; returned at 5–room not serviced. Called front desk; No service available—no apologies; manager refused to see me or return calls; finally manager emails and says my do not disturb sign was out: Total LIE! Inept housekeeping; Inept management! It all starts at the top; Find a better option!!!!

We stayed here overnight on way to beach. The hotel was nice and the stay was pleasant. There is a restaurant called the Bistro where you can buy breakfast and extra coffee as the room only had two Keurig K cups. Warning the pool is undergoing a renovation and is closed till September 2022. The hotel is next to an abandon mall, which didn’t bother us and was actually quite quiet. When we arrived the water wasn’t working due to a break near the mall so we had to decide weather to stay or go somewhere else. After hearing most places near by we’re booked we decided to take a chance. Went to dinner and came back and water was fixed, thank god. We went and bought some bottle water at near by target so at least we had something to brush teeth with. Would have been nice if the hotel offered us some bottle water or maybe discount on room for inconvenience. Overall every thing worked out and I would say here again.